We performed a comparison between Comindware Tracker and MEGA HOPEX based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"I love this software because this software helps me to increase team productivity day-by-day."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"Customize workflow processes visually and interactively."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"The support experience in Latin America is great."
"It is very interactive."
"The most valuable feature for this solution is the automatic updating and propagation of changes across the system."
"The platform is stable."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The initial setup can be quite slow and finicky."
"The initial setup seemed a bit complex, and there is no great documentation."
"I would like them to offer a one-time payment plan that one can choose."
"I am expecting new updates to improve the software."
"There are not very many report templates, and if there were more, it would really help."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"This solution lacks API integration with some popular websites."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"I would like to see more regular updates released."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
"Better documentation and training would be helpful."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"Needs a friendlier import/export to other modeling tools."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"The solution lacks additional models compared to other tools."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
Earn 20 points
Comindware Tracker is ranked 49th in Business Process Management (BPM) while MEGA HOPEX is ranked 4th in Enterprise Architecture Management with 36 reviews. Comindware Tracker is rated 9.6, while MEGA HOPEX is rated 7.8. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". Comindware Tracker is most compared with , whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and Avolution ABACUS.
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