We performed a comparison between Code42 Incydr and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"Low system overhead, setting retention policies, ease of use"
"It required very little ongoing maintenance once setup."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Risk factors can be adjusted for all intricate details."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"Technical support has been very helpful when we have issues."
"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."
"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"The reporting feature has been particularly beneficial to upper management... When you do manual backups, you do not get the benefit of seeing successes and failures and how often you have to do restores. With SnapCenter, you get all of that."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"You can't always filter out data that you'd like to."
"Java, please get rid of Java."
"The application, written in Java, required far more system resources on a Client than other solutions."
"I think one we can improve is the compression."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"There doesn't seem to be any feature that is lacking."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"Reporting could use an overhaul. It is very limited."
"When you have role-based access, for example, it's a bit of a problem that the person who creates the backup job is the owner of it. We are struggling a bit with this, that everyone has the same view and the same permissions in there."
"The replication feature needs improvement in future releases."
"The tool could be faster."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
Code42 Incydr is ranked 31st in Backup and Recovery with 78 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Code42 Incydr is rated 9.0, while NetApp SnapCenter is rated 8.0. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Morphisec, Forcepoint Data Loss Prevention and Backup and Restore for SharePoint & Microsoft Office 365, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Veritas NetBackup. See our Code42 Incydr vs. NetApp SnapCenter report.
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