We performed a comparison between Cisco SecureX and ESET PROTECT Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"Having a single pane of glass for all Microsoft security services makes everything much easier. A security analyst can go to a single portal and see everything in one view. The integration of everything into one portal is a huge benefit."
"I have found the ability to delete unwanted threats beneficial."
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"The integration between all the Defender products is the most valuable feature."
"The summarization of emails is a valuable feature."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"Integrates well with our existing security infrastructure."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"We can easily manage resources, disable or enable clients and update them."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The solution doesn't have high memory usage."
"Sometimes, configurations take much longer than expected."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"The documentation on their website is somewhat outdated and doesn't show properly. I wanted to try a query in Microsoft Defender 365. When I opened the related documentation from the security blog on the Microsoft website, the figures were not showing. It was difficult to understand the article without having the figures. The figures were there in the article, but they were not getting loaded, which made the article obsolete."
"The price should be adjustable by region."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"The solution does not offer a unified response and standard data."
"Enhancing automation capabilities could further improve the product."
"Remediation stuff could be integrated into the product's automation."
"One of the improvements the product needs is more integration with collaboration platforms."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"Its automation can be improved."
"The availability and sustainability could also be improved."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"The solution can be quite technical and therefore is challenging for new users."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"I would like to see more features on the reporting side of things."
"The tool is complex and expensive."
Cisco SecureX is ranked 14th in Extended Detection and Response (XDR) with 13 reviews while ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews. Cisco SecureX is rated 9.0, while ESET PROTECT Enterprise is rated 9.0. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Trend Vision One, Splunk SOAR, Cisco Secure Network Analytics and Fortinet FortiSOAR, whereas ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and Cybereason Next-Generation Antivirus. See our Cisco SecureX vs. ESET PROTECT Enterprise report.
See our list of best Extended Detection and Response (XDR) vendors.
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