Check Point ThreatCloud Managed Security Services vs Secureworks Taegis ManagedXDR comparison

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Executive Summary

We performed a comparison between Check Point ThreatCloud Managed Security Services and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Security Services solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It was easily configured and offered one more layer of security in our environment as the monitoring provided by the dashboard is very complete.""The reports it shares with the IT team provide the feedback necessary to see what needs to change and what needs to continue to be done.""The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network.""Advanced threat intelligence reports have enabled each department to coordinate roles and put security measures in place.""This tool helps validate threats at a global level.""We get analysis and can take into consideration the critical alerts found at any time. This gives us security and stability.""We have not seen a security capacity equal to that of Check Point in other manufacturers."

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"The initial setup was very straight forward.""The most valuable features are IDS and IPS.""This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable.""We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us.""The solution definitely made us way more aware of the possibilities out there.""We can easily isolate affected machines in the network.""The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you.""It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."

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Cons
"One of the great improvements that must be improved is the support for end users.""At the level of communication through the Check Point Infinity Portal, sometimes the session is closed automatically.""The documentation for the most modern applications of the manufacturer is sometimes not well done or complete.""We want better customization.""I would like for the service to be a little more accessible for all segments.""The next release should have threat indicators that categorize various types of threats and their immediate solution.""Sometimes we can see the documentation and follow its instructions to apply a new rule or policy, and sometimes we don't get the expected result by following them."

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"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions.""The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black.""This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases.""Secureworks Taegis ManagedXDR's query language and stability need improvement.""We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us.""It would be nice if the solution were a little more affordable.""The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware.""The deployment could definitely be improved."

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Pricing and Cost Advice
Information Not Available
  • "Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
  • "The Red Cloak agent is free."
  • "The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
  • "The pricing of Dell Secureworks is very reasonable."
  • "Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
  • "The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
  • "It is expensive but there is no better product than this."
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    Questions from the Community
    Top Answer:The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network.
    Top Answer:The tool does have a high cost compared to others on the market. That said, it has more features.
    Top Answer:We want better customization. We need something that provides us with centralized management of security policies. Right now, the default policies do not always adapt to the specific needs of our… more »
    Top Answer:The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that… more »
    Top Answer:It is worth the money. It is expensive but there is no better product than this.
    Top Answer:The tool’s dashboard could be more user-friendly.
    Ranking
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    8.8
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    7.7
    Comparisons
    Also Known As
    ThreatCloud Managed Security Services
    Secureworks Red Cloak Managed Detection and Response, Dell Secureworks
    Learn More
    Overview

    As network threats grow in quantity and complexity, your organization needs expert help in continuous monitoring of your network, identifying the most important threats and effectively preventing them. Check Point’s new ThreatCloud™ Managed Security Service combines best-of-breed threat prevention technology with expert threat analysis to prevent attacks on your network, 24 hours a day, seven days a week.

    Secureworks Taegis ManagedXDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat intelligence.

    Secureworks Taegis ManagedXDR gives your security operations teams more confidence when responding to security problems. Security analysts have additional power to actively examine and proactively look for risks in your environment with features like longer log retention, search query, user-defined reporting, and custom use case support. XDR may easily replace your current SIEM, allowing you to receive actionable insights into malicious activities as well as sophisticated threat detection. This solution provides you with enough business and security context for you to understand an investigation and take appropriate action.

    Secureworks Taegis ManagedXDR Features

    Secureworks Taegis ManagedXDR has many valuable key features. Some of the most useful ones include:

    • 24/7 service
    • Live chat with experts
    • Interface for collaborative investigation
    • Use of prioritization and threat triage
    • Use of investigation and validation
    • Use of executed containment
    • Use of threat engagement manager 
    • Full access to Taegis advanced analytics
    • Supports cloud, network, and endpoint
    • Supports AWS, Azure, O365
    • Use of applied threat intelligence
    • Use of remote incident response services
    • CTU's global threat hunting and research is ongoing
    • Use of response action execution
    • Access to monthly targeted threat hunting
    • Support provided for integration of third-party data source technologies to ensure coverage across your environment

    Secureworks Taegis ManagedXDR Benefits

    There are many benefits to implementing Secureworks Taegis ManagedXDR. Some of the biggest advantages the solution offers include:

    • Improve threat detection and response time: Users have access to Secureworks Taegis ManagedXDR’s team of experts, who research and respond to threats on their behalf 24/7. This solution can cut dwell times from the industry average of 111 days to minutes and hours.

    • Industry leader on your side: To safeguard you around the clock, Secureworks Taegis ManagedXDR’s security professionals are supported by 20+ years of security experience and insights from 1,400+ annual IR engagements and their extensive threat research.

    • Reduce cost and operational burden: Save money (413% ROI, according to a Forrester Consulting TEI research) while relieving your employees of the strain and allowing them to focus on strategic projects.

    Reviews from Real Users

    Secureworks Taegis ManagedXDR stands out among its competitors for a number of reasons. One major reason is its easy deployment.

    A Solutions Architect at a computer software company, writes, “The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it.”

    Sample Customers
    Morton Salt, Medical Advocacy and Outreach, BH Telecom, Lightbeam Health Solutions, X by Orange, Cadence, Nihondentsu, Datastream Connexion, Good Sam, Omnyway, FIASA, Pacific Life, Banco del Pacifico, Control Southern, Xero, Centrify, Tradair, Laterlite, Phoenix International, Unisinos, Wilkin Chapman, Connexus Energy, Mutua Universal, Smart & Final, Central New Mexico Community Colleg, Grupo Financiero Multiva
    RICOH, Owens and Minor
    Top Industries
    VISITORS READING REVIEWS
    Security Firm66%
    Financial Services Firm18%
    Media Company4%
    Government4%
    REVIEWERS
    Computer Software Company56%
    Comms Service Provider33%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm10%
    Manufacturing Company8%
    Government6%
    Company Size
    REVIEWERS
    Small Business82%
    Midsize Enterprise9%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business70%
    Midsize Enterprise2%
    Large Enterprise28%
    REVIEWERS
    Small Business36%
    Midsize Enterprise36%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise17%
    Large Enterprise54%
    Buyer's Guide
    Check Point ThreatCloud Managed Security Services vs. Secureworks Taegis ManagedXDR
    March 2024
    Find out what your peers are saying about Check Point ThreatCloud Managed Security Services vs. Secureworks Taegis ManagedXDR and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    Check Point ThreatCloud Managed Security Services is ranked 7th in Managed Security Services with 7 reviews while Secureworks Taegis ManagedXDR is ranked 1st in Managed Security Services with 14 reviews. Check Point ThreatCloud Managed Security Services is rated 8.8, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of Check Point ThreatCloud Managed Security Services writes "Easy to configure with good blocking capabilities and good reports". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". Check Point ThreatCloud Managed Security Services is most compared with , whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR, Sophos MDR and Trend Micro Managed XDR. See our Check Point ThreatCloud Managed Security Services vs. Secureworks Taegis ManagedXDR report.

    See our list of best Managed Security Services vendors.

    We monitor all Managed Security Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.