We performed a comparison between Check Point ThreatCloud Managed Security Services and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Security Services solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was easily configured and offered one more layer of security in our environment as the monitoring provided by the dashboard is very complete."
"The reports it shares with the IT team provide the feedback necessary to see what needs to change and what needs to continue to be done."
"The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network."
"Advanced threat intelligence reports have enabled each department to coordinate roles and put security measures in place."
"This tool helps validate threats at a global level."
"We get analysis and can take into consideration the critical alerts found at any time. This gives us security and stability."
"We have not seen a security capacity equal to that of Check Point in other manufacturers."
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"The initial setup was very straight forward."
"The most valuable features are IDS and IPS."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"The solution definitely made us way more aware of the possibilities out there."
"We can easily isolate affected machines in the network."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"One of the great improvements that must be improved is the support for end users."
"At the level of communication through the Check Point Infinity Portal, sometimes the session is closed automatically."
"The documentation for the most modern applications of the manufacturer is sometimes not well done or complete."
"We want better customization."
"I would like for the service to be a little more accessible for all segments."
"The next release should have threat indicators that categorize various types of threats and their immediate solution."
"Sometimes we can see the documentation and follow its instructions to apply a new rule or policy, and sometimes we don't get the expected result by following them."
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"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"It would be nice if the solution were a little more affordable."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"The deployment could definitely be improved."
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Check Point ThreatCloud Managed Security Services is ranked 7th in Managed Security Services with 7 reviews while Secureworks Taegis ManagedXDR is ranked 1st in Managed Security Services with 14 reviews. Check Point ThreatCloud Managed Security Services is rated 8.8, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of Check Point ThreatCloud Managed Security Services writes "Easy to configure with good blocking capabilities and good reports". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". Check Point ThreatCloud Managed Security Services is most compared with , whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR, Sophos MDR and Trend Micro Managed XDR. See our Check Point ThreatCloud Managed Security Services vs. Secureworks Taegis ManagedXDR report.
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