CA Process Automation vs Oracle Process Cloud Service comparison

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Executive Summary

We performed a comparison between CA Process Automation and Oracle Process Cloud Service based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to debug and troubleshoot.""This tool is used in my organization for automating IT infrastructure related incidents or service requests."

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"The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."

More Oracle Process Cloud Service Pros →

Cons
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI).""Make some of the features more open source that way developers can have more flexibility.""Somehow the product group within CA left the product dry from some regular expression functionality.""OCR capability should be added as a feature."

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"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."

More Oracle Process Cloud Service Cons →

Pricing and Cost Advice
  • "There are a lot of automation savings from any process which is repeatable."
  • "It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
  • More CA Process Automation Pricing and Cost Advice →

  • "You select your message pack from multiple options, and your payment is based on your actual usage. This means you don't have to buy a bundle upfront; instead, you pay according to your consumption, including the number of messages sent"
  • More Oracle Process Cloud Service Pricing and Cost Advice →

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    Top Answer:The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you… more »
    Top Answer:You select your message pack from multiple options, and your payment is based on your actual usage. This means you don't have to buy a bundle upfront; instead, you pay according to your consumption… more »
    Top Answer:The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who… more »
    Ranking
    29th
    out of 66 in Process Automation
    Views
    354
    Comparisons
    119
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    28th
    out of 66 in Process Automation
    Views
    254
    Comparisons
    218
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    CA IT Process Automation Manager
    Learn More
    Overview
    CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

    Oracle Process Cloud Service is a subscription-based cloud service for process automation. Offering visibility and management of business processes, and a full lifecycle process management environment including development, test and production - with tooling and run time for process design, execution, monitoring and optimization - without the need to build and maintain an IT infrastructure. Allowing you to easily extend your existing SaaS and on-premise, filling the variances in the white space between your applications. Oracle Process Cloud Service can also enhance the digital engagement of your enterprise, providing out-of-the box mobile experience for your business processes.

    Sample Customers
    Unum, HCL Technologies, Logicalis
    Atlatl, National Pharmacies, Mitsubishi Electric
    Top Industries
    REVIEWERS
    Healthcare Company43%
    Insurance Company29%
    Government14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company16%
    Government12%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Process Automation
    April 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
    768,886 professionals have used our research since 2012.

    CA Process Automation is ranked 29th in Process Automation while Oracle Process Cloud Service is ranked 28th in Process Automation with 1 review. CA Process Automation is rated 8.6, while Oracle Process Cloud Service is rated 10.0. The top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". On the other hand, the top reviewer of Oracle Process Cloud Service writes "Helps to transform an organization from a paper-based system to a paperless one using a workflow engine". CA Process Automation is most compared with BMC TrueSight Orchestration, whereas Oracle Process Cloud Service is most compared with Control-M.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.