We performed a comparison between BDRSuite and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is its ability to copy quickly. We have about 12 terabytes, and trying to copy that volume size through the file structure would take a week. BDRSuite has a different approach to copying and is much faster."
"Its ease of use and price are most valuable. It is simple and straightforward. Someone who has never used any backup software will easily understand it from the first installation. It is that simple. Price-wise, it is much cheaper than its counterparts."
"I enjoy the ease of the UI and how simple it is to use compared to other products."
"The ability to map a drive and restore a separate file is most valuable. The restoration activity is good."
"It made it easy for us to handle the daily backup of endpoints."
"The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup."
"Their technical support is very good to work with, as they are able to propose alternate solutions to problems that work well for us."
"We only use BDRSuite to back up two VMs in our current environment. It helps us with maintenance, monitoring, etc. We are satisfied with BDRSuite so far and plan to add a few more VMs in the future, including Citrix VMs and XenServer."
"The normal file system backup is easy to manage, and our success rate is quite high."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"The initial setup is very easy."
"Backup of SAP/Oracle -- they are more robust than the competition."
"Data Protector's GUI is the most useful feature."
"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."
"I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data."
"It's a good product that's pretty easy to use."
"It's not that stable yet. Every two weeks, my backup will stop and I have to check it."
"There was one issue though with the hardware IDs. When I went to a different version of Hyper-V, the hardware IDs weren't restored and the machine got two new IDs. The preliminary unique IDs weren't restored, so I had to reactivate programs."
"The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour. Other than that, I'm pretty good with BDRSuite."
"The initial setup process can be more simplistic and quicker."
"I don't know if it exists, but it would be helpful to get email notifications when there are issues with the backup. I'm sure it probably exists, but I just don't know how to do it. They also have an Azure proxy feature where you can restore to Azure. It's not really well documented. I think they should document how to do that a little better."
"They had a good product and tried to change things by going to a different product. They should have tried to stay with a product that is a proven solution and successful."
"For the more sophisticated backups that do not have a set backup process, procedures that are outside of the norm, it would be nice if we had more control and did not have to use their technical support. While they're very responsive and have always come through in a reasonable time frame, we would like to be able to manage everything on our own."
"We have not been able to move our backups from one drive to another one. We can only create a storage pool. However, if we want to change a drive, it is not possible to delete one drive as long there is data on it. For this, we have to call the support. While they can solve this, it is not out-of-the-box."
"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."
"The solution is not intuitive enough. I think they should work on the user experience and the graphical interface. These can be a lot better."
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."
"The technical support is poor and should be improved."
"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."
"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."
"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."
BDRSuite is ranked 13th in Backup and Recovery with 62 reviews while OpenText Data Protector is ranked 24th in Backup and Recovery with 99 reviews. BDRSuite is rated 8.2, while OpenText Data Protector is rated 7.6. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Symantec Data Loss Prevention. See our BDRSuite vs. OpenText Data Protector report.
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