We performed a comparison between Barracuda Intronis Backup and BDRSuite based on real PeerSpot user reviews.
Find out in this report how the two MSP Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."
"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."
"The superior support from Barracuda in setting up, using, and helping with issues for the product."
"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."
"The most valuable feature is the speed of backup, which is very good compared to other solutions."
"I have found the product's LiveBoot feature to be most valuable."
"I get my backups done."
"The automated backup of multiple virtual machines. We can back up two hypervisors, one is Microsoft Hyper-V and the other one is VMware Hypervisor."
"The best thing about it is that it has been adaptable to our business model. We are in industrial networking, and they were adaptable to give us offline installers and offline licenses. That has been the biggest thing. They also allow us to order the licenses on a perpetual basis."
"It has improved our business continuity."
"Adding and removing backup jobs using BDRSuite is easy and also includes great documentation."
"The network solution is the most important feature, because we have our own backup server and are doing file backups for our customers."
"It makes it possible for us to back up our Unix machines without installing a host, client, or any client software. It gives us some peace of mind in regards to those servers getting backed up."
"The most valuable feature is its ability to copy quickly. We have about 12 terabytes, and trying to copy that volume size through the file structure would take a week. BDRSuite has a different approach to copying and is much faster."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."
"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."
"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."
"I would like to see a way to increase space."
"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."
"The web interface needs to contain a more up-to-date view of the hardware."
"I would like to see better integration with third-party applications."
"It's not that stable yet. Every two weeks, my backup will stop and I have to check it."
"I saw that it's not possible to have the last full backup duplicated on our site. Therefore, if I have a lot of information on the main site, I would not want to copy any information to those site servers. It would be nice to be able to make a copy of the last full backup."
"The initial setup process can be more simplistic and quicker."
"One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there."
"It would be a great improvement if they can give a console to control the systems. All other vendors let you simply log in to the cloud console and control everything from there, but for Vembu, whether you choose Vembu Cloud Backup or Vembu Disaster Recovery, you still need to install the Vembu software on your on-premise system and configure it from there. It would be great if I can get a cloud console to manage the systems."
"It would be good to have a volume licensing discount. We're a managed IT service provider, so we're backing up not just our own systems but all our clients'. In that regard, as we grow, we're putting business through Vembu. There is not any specific partner incentive at all. So that would be nice to see."
"We had a lot of problems getting it configured in the first place. They also wanted us to allow them remote access to our machines without us watching what they're doing, which is a huge security risk for us. We said we couldn't do that, and they said they don't offer any phone support whatsoever."
"The only place where I would really want to see improvement, out the gate, is more granular scheduling... If I want to do an offset or to only do two backups on Friday and Saturday - versus whole hourly incrementals during the week - I don't have that granularity right now."
Barracuda Intronis Backup is ranked 5th in MSP Backup with 24 reviews while BDRSuite is ranked 3rd in MSP Backup with 62 reviews. Barracuda Intronis Backup is rated 8.4, while BDRSuite is rated 8.2. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect and Dell PowerProtect DD (Data Domain), whereas BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup. See our BDRSuite vs. Barracuda Intronis Backup report.
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