We performed a comparison between Automox and Singularity Cloud Security by SentinelOne based on real PeerSpot user reviews.
Find out in this report how the two Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"It's easy to deploy agents to endpoints."
"It's super easy to use and we haven't found anything easier."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"Its flexibility is most valuable."
"The fact that it's just one product that can patch multiple operating systems is really great."
"It saves time, makes your environment more secure, and improves compliance. PingSafe helps with audits, ensuring that you are following best practices for cloud security. You don't need to be an expert to use it and improve your security."
"It used to guide me about an alert. There is something called an alert guide. I used to click on the alert guide, and I could read everything. I could read about the alert and how to resolve it. I used to love that feature."
"We've seen a reduction in resources devoted to vulnerability monitoring. Before PingSafe we spent a lot of time monitoring and fixing these issues. PingSafe enabled us to divert more resources to the production environment."
"The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link."
"The solution helped free other staff to work on other projects or other tasks. We basically just had to do a bunch of upfront configuring. With it, we do not have to spend as much time in the console."
"The offensive security feature is valuable because it publicly detects the offensive and vulnerable things present in our domain or applications. It checks any applications with public access. Some of the applications give public access to certain files or are present over a particular domain. It detects and lets us know with evidence. That is quite good. It is protecting our infrastructure quite well."
"We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek."
"I did a lot of research before signing up and doing the demo. They have a good reputation as far as catching threats early on."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"The stability has come a long way from what it was like when it started and now it's really good."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"They need to improve the automation features."
"They can work on policies based on different compliance standards."
"They need more experienced support personnel."
"There's room for improvement in the graphic explorer."
"I used to work on AWS. At times, I would generate a normal bug in my system, and then I would check PingSafe. The alert used to come after about three and a half hours. It used to take that long to generate the alert about the vulnerability in my system. If a hacker attacks a system and PingSafe takes three to four hours to generate an alert, it will not be beneficial for the company. It would be helpful if we get the alert in five to ten minutes."
"We can customize security policies but lack auditing capabilities."
"PingSafe can improve by eliminating 100 percent of the false positives."
"We had a glitch in PingSafe where it fed us false positives in the past."
"With Cloud Native Security, we can't selectively enable or disable alerts based on our specific use case."
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Automox is ranked 37th in Vulnerability Management with 10 reviews while Singularity Cloud Security by SentinelOne is ranked 5th in Vulnerability Management with 67 reviews. Automox is rated 8.8, while Singularity Cloud Security by SentinelOne is rated 8.6. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of Singularity Cloud Security by SentinelOne writes "Provides excellent workload telemetry, hunting capabilities, and deep visibility ". Automox is most compared with Microsoft Intune, BigFix, Microsoft Configuration Manager, Tanium and NinjaOne, whereas Singularity Cloud Security by SentinelOne is most compared with Prisma Cloud by Palo Alto Networks, Wiz, Orca Security, AWS GuardDuty and Qualys VMDR. See our Automox vs. Singularity Cloud Security by SentinelOne report.
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