We performed a comparison between Arcserve Cloud Services and Veeam Backup for Microsoft 365 based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity."
"Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
"It is very simple to set up."
"The installation process is very easy."
"Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
"The way it backs up personal files is great."
"The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
"The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."
"Its price could be improved."
"Some additional training materials would be helpful."
"Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
"It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"They need more documentation, awareness, and assistance."
"Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."
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Earn 20 points
Arcserve Cloud Services is ranked 51st in Cloud Backup while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. Arcserve Cloud Services is rated 5.0, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of Arcserve Cloud Services writes "Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". Arcserve Cloud Services is most compared with Veeam Backup & Replication, whereas Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Commvault Cloud, Cirrus Backup and Veeam Backup & Replication.
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