We performed a comparison between Arcserve Cloud Services and NetApp Cloud Volumes ONTAP based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage."
"One of the most valuable features is its similarity to the physical app, which makes it familiar. It's almost identical to a real NetApp, which means you can run all of the associated NetApp processes and services with it. Otherwise, we would definitely have to deploy some hardware on a site somewhere, which could be a challenge in terms of CapEx."
"Multiprotocol is the most valuable because Amazon was not able to provide us with access to the same data from Linux and from Windows clients. That was our value proposition for CVO, Cloud Volumes ONTAP."
"The initial setup was straightforward. We started with a small pilot and we then moved to production with no downtime at all."
"Replication to the cloud is the most valuable feature. Deduplication and compression are also very important to us. We are in the process of adopting to the cloud. We are going to AWS and we are trying to do a safety technician call out with integration to the cloud. NetApp allows us to move some of the volume to the cloud, at the same time that we continue providing the cloud services that we have on premises."
"The solution’s Snapshot copies and thin clones in terms of operational recovery are good. Snapshot copies are pretty much the write-in time data backups. Obviously, critical data is snapshotted a lot more frequently, and even clients and end users find it easier to restore whatever they need if it's file-based, statical, etc."
"Snapshots are one valuable feature within ONTAP, but CVO's appeal is that it acts just like the on-prem solution. It's the same OS, but in the cloud. We can continue to use ONTAP as we did on-premise."
"The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The data tiering needs improvement. E.g., moving hard data to faster disks."
"There is room for improvement in tier one support, especially with potential language barriers and communication challenges."
"I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."
"I would want more visibility and data analytics where we can see anomalies within the shares within the GUI."
"Their support and development teams can collaborate better to resolve an issue."
"They definitely need to stay more on top of security vulnerabilities. Our security team is constantly finding Java vulnerabilities and SQL vulnerabilities. Our security team always wants the latest security update, and it takes a while for NetApp to stay up to speed with that. That would be my biggest complaint."
"Scale-up and scale-out could be improved. It would be interesting to have multiple HA pairs on one cluster, for example, or to increase the single instances more, from a performance perspective. It would be good to get more performance out of a single HA pair."
"The support is good in general but the initial, front-line support could be improved. Because I have already been using the product for so long, when I call support I would rather talk to somebody who is a little bit more advanced or senior, rather than talking to the first-level support. Usually, it takes some time to reach out to their senior support."
Earn 20 points
Arcserve Cloud Services is ranked 51st in Cloud Backup while NetApp Cloud Volumes ONTAP is ranked 11th in Cloud Backup with 60 reviews. Arcserve Cloud Services is rated 5.0, while NetApp Cloud Volumes ONTAP is rated 8.8. The top reviewer of Arcserve Cloud Services writes "Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working". On the other hand, the top reviewer of NetApp Cloud Volumes ONTAP writes "Its data tiering helps keep storage costs under control". Arcserve Cloud Services is most compared with Veeam Backup for Microsoft 365 and Veeam Backup & Replication, whereas NetApp Cloud Volumes ONTAP is most compared with Azure NetApp Files, Amazon S3, Amazon EFS (Elastic File System), Google Cloud Storage and Portworx Enterprise.
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