AnsweriQ vs Symantec ServiceDesk [EOL] Comparison 2024 | PeerSpot

Symantec ServiceDesk [EOL]

AnsweriQ

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Symantec ServiceDesk [EOL]

Read 1 Symantec ServiceDesk [EOL] review

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Executive Summary

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Help Desk Software

Executive Summary

We performed a comparison between AnsweriQ and Symantec ServiceDesk [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.

To learn more, read our detailed Help Desk Software Report (Updated: April 2024).

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769,065 professionals have used our research since 2012.

Featured Review

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Ricardo-Lorenzi

Senior Product Analyst at NETNIX

Intuitive design, well integrated, and reliable

Ranking

54th

out of 59 in Help Desk Software

Views

23

Comparisons

14

Reviews

0

Average Words per Review

0

Rating

N/A

Unranked

In Help Desk Software

Help Desk Software

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Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.

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Comparisons

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Overview

Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.

Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.

Sample Customers

Freshly, SeatGeek, Avalara, Expedia

Information Not Available

Help Desk Software

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Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.

769,065 professionals have used our research since 2012.

AnsweriQ is ranked 54th in Help Desk Software while Symantec ServiceDesk [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software. AnsweriQ is rated 0.0, while Symantec ServiceDesk [EOL] is rated 8.0. On the other hand, the top reviewer of Symantec ServiceDesk [EOL] writes "Intuitive design, well integrated, and reliable". AnsweriQ is most compared with , whereas Symantec ServiceDesk [EOL] is most compared with .

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.