• Home
  • AnsweriQ vs. Ivanti Service Desk [EOL]

AnsweriQ vs Ivanti Service Desk [EOL] comparison

Cancel
You must select at least 2 products to compare!
Freshworks Logo

AnsweriQ

23 views|14 comparisons
Ivanti Logo

Ivanti Service Desk [EOL]

Read 8 Ivanti Service Desk [EOL] reviews
views| comparisons
88% willing to recommend
Comparison Buyer's Guide
Download the complete report
Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between AnsweriQ and Ivanti Service Desk [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
Download the complete report
769,065 professionals have used our research since 2012.
Featured Review
Use AnsweriQ?
Sayed Munir
Beneficial connectors, useful service requests, and setup straightforward
report
See Which Vendors Are Best For You
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
See Recommendations
769,065 professionals have used our research since 2012.
Questions from the Community
Ask a question

Earn 20 points

What do you like most about Ivanti Service Desk ?
Top Answer:The tool supports a lot of standard reporting KPIs.
Read all 6 answers   →
What needs improvement with Ivanti Service Desk ?
Top Answer:The documentation for migration which includes migration from one version to another or cloud to on-premises is not available in detail. There is no proper planning on metadata updates. I am not able… more »
Read all 6 answers   →
What is your primary use case for Ivanti Service Desk ?
Top Answer:Basically, we use it for service management from the financial side of things.
Read all 5 answers   →
Ranking
54th
out of 59 in Help Desk Software
Views
23
Comparisons
14
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In Help Desk Software
Comparisons
Learn More
Freshworks
Ivanti
Overview

Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.

Deliver outstanding IT support services to employees and customers.

Sample Customers
Freshly, SeatGeek, Avalara, Expedia
MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
Top Industries
No Data Available
VISITORS READING REVIEWS
Government14%
Computer Software Company11%
Healthcare Company8%
Manufacturing Company7%
Company Size
No Data Available
REVIEWERS
Small Business22%
Midsize Enterprise33%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise14%
Large Enterprise61%
Buyer's Guide
Help Desk Software
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
DOWNLOAD NOW
769,065 professionals have used our research since 2012.

AnsweriQ is ranked 54th in Help Desk Software while Ivanti Service Desk [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software with 8 reviews. AnsweriQ is rated 0.0, while Ivanti Service Desk [EOL] is rated 7.6. On the other hand, the top reviewer of Ivanti Service Desk [EOL] writes "Beneficial connectors, useful service requests, and setup straightforward". AnsweriQ is most compared with , whereas Ivanti Service Desk [EOL] is most compared with ServiceNow, JIRA Service Management, Cherwell Service Management, Freshservice and ManageEngine ServiceDesk Plus.

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.