It's simply a firewall.
Senior Network and Security Analyst at a pharma/biotech company with 11-50 employees
Enables us to meet compliance requirements and maintains our security posture
Pros and Cons
- "It filters unwanted traffic."
- "There are some issues compared to other products. Ease of use is one."
What is our primary use case?
How has it helped my organization?
- Enables us to meet compliance requirements.
- It maintains our security posture.
What is most valuable?
Filtering. It filters unwanted traffic.
What do I think about the stability of the solution?
Their products are pretty robust but, at the same time, we deployed ours in HA mode so we don't really worry about downtime, we have redundancy. We've never had any problems.
Buyer's Guide
Check Point Quantum Force (NGFW)
August 2025

Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We have the right appliance for our specifications. If we wanted to get a bigger box then we will just get a bigger box based on our requirements.
How are customer service and support?
We tend to go to our reseller for technical support.
How was the initial setup?
The setup wasn't complex. I went to training and after training it pretty much all made sense. I was prepared for it.
What other advice do I have?
Do your homework and make sure it fits. You have to know exactly what you want, what your requirements are. Make sure that whatever product you are actually going for meets your requirements, suits your infrastructure and how your IT operates.
What I look at when selecting a vendor is how long the vendor has been around, the level of focus on technology, how good they are. And one of the most important things we do is check industry ratings. That's one of the first things we look at, to see which vendors to consider.
I would rate Checkpoint eight out of 10. To get to a 10, there are some issues compared to other products. Ease of use is one. Also, I can never give any product a 10 out of 10. It's just impossible. There's always something definitely missing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a tech services company
I faced stability issues, both reboots and tunnels needing to be bounced, frequently
Pros and Cons
- "Stability issues. I built out this firewall in a cluster, and I had stability issues day one. Needs to be rebooted frequently. Tunnels need to be bounced frequently. Their hardware compatibility guide, when I built out the servers to host them on, was not accurate."
What is our primary use case?
We leverage it as a next gen firewall, it does all of our IPS, URL filtering. We use it for our remote users, for VPN access. We use it to build VPN tunnels out to remote sites. It handles quite a bit.
How has it helped my organization?
It allows us to be a little bit more diverse in our hiring. We can hire people out in remote areas, that otherwise we wouldn't be able to because they'd have to come into the office without it.
What is most valuable?
The VPN side of it. Obviously without the VPN, we'd have tons of end users that wouldn't be able to connect to our environment.
What needs improvement?
Stability issues. I built out this firewall in a cluster, and I had stability issues day one. Needs to be rebooted frequently. Tunnels need to be bounced frequently. Their hardware compatibility guide, when I built out the servers to host them on, was not accurate. And there are compatibility issues and stability issues.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We would lose our remote sites, they would just dump. Say we had our site in California, all of a sudden we're not connected to them anymore. Or we have site in AWS, then we can't connect there anymore. So I'd have to go in and reset the IPSec VPN tunnels, in order to regain connectivity, more frequently than I should have to. Obviously that can happen from time to time, but it was pretty frequent with Check Point, to the point where we're going to rip it out the next two weeks, and install Cisco everything.
What do I think about the scalability of the solution?
As far as scalability goes, I don't feel we really had to push it. We're not a huge company. It was literally always resolved with a license upgrade. If there were too many users connected, we would just upgrade a license and then have more users connected concurrently. So scalability, not an issue. But we sized it pretty appropriately when we installed.
How are customer service and technical support?
We had third-party tech support through our contract, and it was okay. I pretty much ended up having to figure everything out if there was a problem. As far as Check Point goes, I haven't really dealt directly with their tech support.
Which solution did I use previously and why did I switch?
When I started at the company, this solution had been in place, and it was failing, the cluster was failing. So I was tasked with rebuilding the entire solution, to make it a little bit more stable. I bought two brand new servers, and spun up a cluster for Check Point. And it improved a little bit, but for what we paid for that solution, it was not really worth it. Because of stability.
We have migrated some stuff over to Cisco ASA Firewalls. And those seems to be more stable. A lot easier to use, more stable, faster to get going.
How was the initial setup?
I thought it was pretty straightforward, myself. The issue that I ran into, on their website, when you go to install a solution they have something called the hardware compatibility list. That assures you that if you install their product, you also have the right servers to do it, you have the right NICs card, etc. So I actually bought brand new servers with brand new NIC cards that matched all the specs for the hardware compatibility list. I started getting everything setup, and it turns out the hardware compatibility list was wrong. It was wrought with issues. And I ended up having to pull some old NIC cards to throw in the servers to even get the thing to work.
So they don't have accurate documentation, I guess you could chalk it up to that. Or they didn't test it very thoroughly before they put it on the website. So that caused us a lot of heartache. This was a business-impacting setup. I had to do late-night maintenance windows, so when things don't work, it affects us at a pretty big level.
What's my experience with pricing, setup cost, and licensing?
I don't think the product's pricing is a good value. I feel it's very overpriced.
I feel a lot of the features for a next gen firewall are there. But I feel it's overpriced, because of the stability issues. As far as support goes, I really can't speak to direct Check Point support, but the third-party was pretty terrible.
I feel you'd get a lot more out of it with Cisco. With Cisco you'd pay about the same. I feel the licensing is a lot more straightforward. It's easier to understand.
That's another thing about Check Point, I think their licensing model is very confusing. As far as the licensing goes, it's pretty complex. If anybody was to purchase the Check Point product, definitely make sure they have an account rep come on site, and explain it line by line, what each thing is. It's not straightforward. It's very convoluted. There's no way you could just figure it out by looking at it.
Which other solutions did I evaluate?
We're halfway there right now, with the Cisco Firewalls we're switching to. They're very capable, they work like you'd expect, simple licensing, simple upgrades. It's been a breeze with those so far.
What other advice do I have?
I would say avoid it. There are definitely better solutions out there. For the amount of headache that you get with this product, it's not like you're saving yourself any money. It's just as much, if not more, than other solutions.
When it works, it works well. But, like I said, I've never really had a stretch of time where it just worked really well for everyone. It's been a constant pain point for our organization.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Check Point Quantum Force (NGFW)
August 2025

Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Network Security Engineer/Architect at a tech services company with 1,001-5,000 employees
Allows us to view logs of all traffic crossing the various areas
Pros and Cons
- "We like the way it protects our network, how easy it is to see and filter logs, and how easy it is to manage next-generation firewall policies."
- "The upgrade process for Check Point NGFW is not very simple, making it difficult to find the resources needed for the upgrade compared to competitors like Fortinet."
What is our primary use case?
We utilize the Check Point NGFW to segregate our environment, separating our network to filter traffic between segments. Additionally, we leverage its features such as IPS, antivirus, and more, making it the foundation for all the Check Point features we use.
How has it helped my organization?
Check Point enables us to secure all our networks by segregating the different areas of our network. It also allows us to view logs of all traffic crossing the various areas. Through the firewall, we can access logs and evidence of activity between our areas, whether within or from the data center to the Internet.
What is most valuable?
We like the way it protects our network, how easy it is to see and filter logs, and how easy it is to manage next-generation firewall policies.
What needs improvement?
The upgrade process for Check Point NGFW is not very simple, making it difficult to find the resources needed for the upgrade compared to competitors like Fortinet. Fortinet makes the upgrade process much more manageable.
Check Point should start working on a new, more straightforward process. Perhaps a graphical interface where you can just click to initiate the upgrade, and it will automatically replace the nodes, starting with the secondary node in a cluster and then upgrading the primary node. This would make the process automatic with just one quick action, similar to what we see in competitors like Fortinet.
For how long have I used the solution?
I have been using Check Point NGFW for ten years.
What do I think about the stability of the solution?
We're encountering some issues with the Check Point NGFW. They've stopped communicating with the manager, and sometimes, we cannot push policies from the manager to the FortiGate and Check Point. The latest versions we've been working with, especially the Check Point software, haven't been very stable.
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
There are performance issues with certain Check Point NGFW models, particularly when enabling multiple features. These issues are often related to CPU utilization, causing some traffic to slow down. Competitors like Fortinet offer greater scalability than Check Point. In equivalent models, Fortinet performs better with lower CPU usage for the same amount of traffic. However, it's worth noting that Check Point excels in traffic inspection and detecting malicious activities.
While Fortinet may offer better performance, Check Point provides superior security capabilities. Check Point's scalability is not as efficient, as it consumes more CPU when handling higher traffic volumes. Therefore, if speed is a priority, Fortinet may be a better option, but for comprehensive traffic inspection and security, Check Point remains a strong choice despite its scalability limitations.
I rate the solution's scalability an eight out of ten.
How are customer service and support?
The support engineers sometimes lack sufficient knowledge, making it very difficult to receive a prompt response to our problems. Sometimes, we need ten remote sessions with them before they assign someone capable of resolving the issue. They start escalating only after we complain to the managers. When we open a case, we are assigned a junior staff member who requests information, resulting in lengthy delays in communication.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial step is much more complex than other methods. The integration process will be a bit simpler. It takes two days. You need to start by configuring the management IPs, then proceed to establish the connection to the manager using what they call the sync password. Finally, you need to start creating the policy that you want to use.
I rate the initial setup a seven out of ten, where one is difficult, and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive compared to Fortinet.
What other advice do I have?
AI is more commonly utilized on the vendor rather than the client side. Therefore, they employ AI to enhance their product and understand and detect more threats that require attention, albeit with a turnaround time.
One should opt for Check Point if they have engineers or partners with expertise in Check Point because it's not the easiest product to work with. It's much simpler for someone who has never worked with Check Point or Fortinet to start with Fortinet, which is much easier to manage. However, if you possess the knowledge of the security blades in Check Point, they are superior to those in Fortinet, with the IPA.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager with 51-200 employees
Beneficial hybrid cloud, effective application protection, and simple installation
Pros and Cons
- "The most valuable feature of Check Point NGFW is it is a complete solution for protecting not only the network but the applications. Additionally, it provides a hybrid cloud solution."
- "The whole solution has room for improvement."
What is our primary use case?
Our primary use of Check Point NGFW is for network protection.
What is most valuable?
The most valuable feature of Check Point NGFW is it is a complete solution for protecting not only the network but the applications. Additionally, it provides a hybrid cloud solution.
What needs improvement?
The whole solution has room for improvement.
For how long have I used the solution?
I have been using Check Point NGFW for approximately five years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
Check Point NGFW has been scalable.
How are customer service and support?
I would rate the technical support of Check Point NGFW a seven out of ten.
How was the initial setup?
The installation is straightforward.
What about the implementation team?
We have one staff member that does the implementation of the solution.
What other advice do I have?
I would say that the customer has to implement Check Point NGFW with the reseller. They have experience in the implementation and with security.
I rate Check Point NGFW a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executivo de Negócios de TiC at a comms service provider with 10,001+ employees
Performs well and is easy to configure
Pros and Cons
- "My customers cite performance and ease of configuration as two of the solution's most valuable features."
- "The price is middling. It's much more expensive than Fortinet, although not so expensive when compared with Palo Alto."
What is our primary use case?
I have certain customers who make use of the solution for providing security in respect of internet access. I am aware only of the solution acting as a firewall.
What is most valuable?
My customers cite performance and ease of configuration as two of the solution's most valuable features.
What needs improvement?
The price is middling. It's much more expensive than Fortinet, although not so expensive when compared with Palo Alto.
What's my experience with pricing, setup cost, and licensing?
The solution is significantly more expensive than Fortinet, although this holds true to a lesser extent when compared with Palo Alto.
Which other solutions did I evaluate?
The solution is significantly more expensive than Fortinet, although this holds true to a lesser degree when compared with Palo Alto.
What other advice do I have?
I do not have much familiarity with Check Point NGFW, although I do have several customers who make use of it. I can mainly comment based on what I have come across in user reviews in magazines.
I know the solution to be one of the top players in the world at the moment.
As Check Point NGFW does not compare favorably price-wise with Fortinet, I am inclined to deduct a point from its rating and rate it as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-founder & CTO at a tech services company with 11-50 employees
Great firewall and IPS features
Pros and Cons
- "The firewall and IPS are the most valuable features of the solution."
- "Third-party integration could be improved."
What is our primary use case?
We are Check Point partners and I'm a co-founder and CTO of our company.
What is most valuable?
The firewall and IPS are the most valuable features of the solution.
What needs improvement?
I think third-party integration could be improved. We have also faced some performance-related challenges and there is some work to do in that area too.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
We're satisfied with the stability.
What do I think about the scalability of the solution?
The solution is easy to scale.
How are customer service and technical support?
The technical support response time needs to improve.
How was the initial setup?
This solution was moderately difficult to implement. We had some help from the distributor. We receive automatic updates but no maintenance is required. We have two people administering the solution.
What's my experience with pricing, setup cost, and licensing?
The solution offers good value.
What other advice do I have?
I recommend this product. It offers good value, and it's a high-quality product. I rate the product eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Co-Founder at a tech services company with 51-200 employees
Reporting need improvement and the stability is poor, but we have no complaints about the web-filtering capabilities
Pros and Cons
- "I still don't have access to the reporting service."
What is our primary use case?
We use this solution for web filtering and threat analysis.
What needs improvement?
The reporting needs to be improved. I still don't have access to the reporting service.
For how long have I used the solution?
I have been using Check Point NGFW for three years.
I am not sure which version is being used at this time. If we are not using the latest version, we are using the version before that.
What do I think about the stability of the solution?
We have recently had some issues with the stability of this solution. It is not stable.
We had an issue when we made some improvements to our power supply and the Check Point stopped working and needed to be recovered. There were many errors in the file system and it could not start. It blocked the work for the entire factory. We lost three days where we could not work.
That was the final straw for us and why we are moving to FortiGate.
How are customer service and technical support?
Our company is outsourcing the support.
Which solution did I use previously and why did I switch?
We are also using Fortinet FortiGate 600 and 200. We have also just ordered Palo Alto.
What's my experience with pricing, setup cost, and licensing?
We pay the licensing fees on a yearly basis.
What other advice do I have?
We are one of the largest manufacturers of steel in Europe.
I would not recommend this solution to others. I am very disappointed.
I would rate Check Point NGFW a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive at a computer software company with 11-50 employees
Stable with good identity awareness and intrusion prevention
Pros and Cons
- "We have found the solution to be scalable."
- "The complexity could be fixed. It's a bit complex to set up, for example."
What is our primary use case?
We primarily use it for security.
What is most valuable?
The most valuable features for us are the solution's identity awareness and intrusion prevention.
The solution is very stable.
We have found the solution to be scalable.
Technical support is very good.
What needs improvement?
The complexity could be fixed. It's a bit complex to set up, for example. They could make it a streamlined and easier process.
In a future release, it would be nice if they added web administration capabilities.
For how long have I used the solution?
I've been using the solution for about 20 years. It's been two decades at this point. I've used it for quite a while.
What do I think about the stability of the solution?
The stability of the solution has been excellent so far. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the product is very good. If a company needs to expand it, it can. It's not hard.
How are customer service and technical support?
We have found the technical support to be very helpful and responsive. We are satisfied with the level of support we get from them.
How was the initial setup?
The initial setup is not easy. It's a bit complex.
What other advice do I have?
We're a partner.
I'd recommend this solution to other users and companies. We've been happy with its capabilities.
I'd give the solution a rating of nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Buyer's Guide
Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
Popular Comparisons
Fortinet FortiGate
Netgate pfSense
Cisco Secure Firewall
Palo Alto Networks NG Firewalls
WatchGuard Firebox
Azure Firewall
SonicWall TZ
Juniper SRX Series Firewall
Fortinet FortiGate-VM
SonicWall NSa
Buyer's Guide
Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How does Check Point NGFW compare with Fortinet Fortigate?
- Is Palo Alto Networks NG Firewalls better than Check Point NGFW?
- Which would you recommend - Azure Firewall or Check Point NGFW?
- Is Check Point's software compatible with other products?
- What do you recommend for a corporate firewall implementation?
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Which is the best network firewall for a small retailer?
- When evaluating Firewalls, what aspect do you think is the most important to look for?
- Cyberoam or Fortinet?
I know how you feel, we have about 500 of CP FWs. Endless issues and endless pain. Their support is the worse ever, might as well fix the issue or apply work around yourself.
We have many nick names for CheckPoint, such as CheckBug, CheckFail, ChockPoint, CheckLeak and so on... Our pain is almost over, because our 5 years license is coming to an end!