We primarily use the solution as a firewall device and for our VPN.
Network Administrator at N S PHARMACY SDN.BHD.
Provides detailed reports and has good scalability
Pros and Cons
- "The initial setup was very straightforward. You can customize it and change it as you need."
- "Although they have it now, we don't have a license for it, and I think mobile device security should be a standard feature. I cannot control someone bringing their device to my network and what they do."
What is our primary use case?
What is most valuable?
It gives me very detailed reports. The endpoint solution for clients is wonderful.
What needs improvement?
We're looking at the endpoint because there are some smaller issues with internet connectivity within our country.
Although they have it now, we don't have a license for it, and I think mobile device security should be a standard feature. I cannot control someone bringing their device to my network and what they do.
For how long have I used the solution?
I've been using the solution for 6 months.
Buyer's Guide
Check Point Quantum Force (NGFW)
August 2025

Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
What do I think about the stability of the solution?
Within the first four weeks, we had a few little issues with stability, consideration issues here and there. But the partner helped and gave direction that and now it's better. It's still under warranty so we are okay with it. We have about 250 users. We also have the administrative and the IT team in the company that manages different solutions.
What do I think about the scalability of the solution?
We are definitely planning to increase the scale, especially the endpoint. The cost in comparison with the brand new addition will be okay.
How are customer service and support?
Right now, the agreement we have is elaborate enterprise support. That means we are entitled to an engineer within 48 hours if we have issues that can't be resolved remotely. I've been satisfied with technical support so far.
Which solution did I use previously and why did I switch?
We were using the Sonicwall NSG 3400. It's a good appliance, but the major problem is they don't have competent technical partners in Nigeria. So all our support was via email, phone, and remote. It wasn't very good which is why we had to change it. Sometimes our network went down and we had to start calling so that we can call on the device. They needed to have someone in Nigeria that could assist. That's why we had to leave it.
How was the initial setup?
The initial setup was very straightforward. You can customize it and change it as you need. But the initial information is wonderful. Initial deployment took approximately two and a half days. Then, to complete everything took a week. Deployment took about 3-4 people.
What about the implementation team?
We had a partner. A representative of Check Point came and did the implementation.
What's my experience with pricing, setup cost, and licensing?
We pay a license fee on a three year basis. We have a three-year license. We pay $5,000-$6,000 a year.
What other advice do I have?
I would advise anyone to try Check Point.
I would rate this solution 7.5 out of 10. I think they should make their licensing simpler.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Engineer at Tenece Professional services
Enables us to complete the network compliance rules and has a great GUI
Pros and Cons
- "We use Check Point to complete the network compliance rules."
- "This product has room for improvement in technical support for Africa."
What is our primary use case?
The management of our company requires a firewall implementation. We use Check Point to complete the network compliance rules.
How has it helped my organization?
We use Check Point NGFW for compliance. The initial request leads to secondary requests. By the time you have recognition, there is recollection. For the main service, it's collection.
What is most valuable?
The feature we have found to be the most valuable is the management firewall.
What needs improvement?
This product has room for improvement in technical support for Africa. There are some problems with African countries. We also need to provide excellent services.
The additional feature I would most like to see included in the next release of this solution is removal management.
What do I think about the stability of the solution?
The stability of the solution is quite good. It has a great GUI and it's comfortable. I love the content. Of course, you also have great support.
What do I think about the scalability of the solution?
The new version is highly scalable. Now all of our users depend on the firewall. We have about 150 users. We require two staff for deployment and management.
Which solution did I use previously and why did I switch?
We previously used Sophos. We switched for more security.
How was the initial setup?
The initial setup was straightforward. Our deployment took two or three weeks. Deploying the first one was two weeks, but the other ones were around one week.
What about the implementation team?
For the first setup, I used a consultant. For the second one, I didn't. We didn't need one.
What's my experience with pricing, setup cost, and licensing?
Licensing costs for this solution are on a yearly basis.
What other advice do I have?
On a scale from one to 10, I would rate this product a nine. Nobody's perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Check Point Quantum Force (NGFW)
August 2025

Learn what your peers think about Check Point Quantum Force (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Supervisor of Network and Datacentre Operations at Manitoba eHealth
Consolidated many of our DMZ services into one appliance
What is our primary use case?
- Perimeter and datacentre firewalls
- URL filtering
- Anti-bot
- Anti-malware
- Application awareness.
How has it helped my organization?
Consolidated many of our DMZ services into one appliance, and it's easy to add IPS functionality on firewalls.
What is most valuable?
All of the above mentioned.
What needs improvement?
Simplify licensing.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Completely useless support, too many bugs, can't get anything to work, and too expensive for what you get
What is our primary use case?
Our primary use case of this solution is to use it as a security gateway.
What is most valuable?
The visibility and the logging are the most valuable features. Also, their interface is second to none. The best thing about it is the interface but it crashes too often. If it can stop crashing that would be great.
What needs improvement?
Their support is completely useless. They need to improve that and the stability. The main reason we are moving on from Checkpoint is because of their stability and their support. There are way too many bugs. You just can't get things to work properly.
They don't need to bring any more features. They need to focus on stability. They should stop trying to be funky and stop trying to develop new things to catch people's attention. Just focus on what they already have and make it work. It would be a good product. Just make sure it works.
For how long have I used the solution?
More than five years.
What do I think about the scalability of the solution?
When it works, scalability is perfect.
Which solution did I use previously and why did I switch?
Six years ago we were using a Fortinet solution. The reason we switched to Checkpoint was because of the central management. It can manage up to hundreds of devices without failing but in reality, it doesn't actually do that. Central management was better than Fortinet back then. That was several years ago. I don't know Fortinet now. The reason we chose Checkpoint was the central management. We needed to manage up to about 700 or 800 devices.
How was the initial setup?
The initial setup depends on how many features you want to turn on. If you just want a simple set-up, with not a lot of features, then it's easy. You can set one up very quickly, within a day. If you want to have a lot of features turned on and your environment is slightly more complex than standard, it can take up to a few months because you will always run into bugs. It's going to stop you from proceeding and you will be battling with it for a long, long time. Contacting support won't always help. You could potentially waste months of your time and not get any value from it.
What about the implementation team?
We had Checkpoint support engineers for the implementation. The people are helpful. They support their product. The problem is that there were too many problems. Even their support can't fix it. They try their best to help but when the product isn't great, there's not much you can do.
What's my experience with pricing, setup cost, and licensing?
This solution is way too expensive for what it is worth, especially when it doesn't work. It's just pointless. It's time wasted.
What other advice do I have?
I would rate this solution a three out of ten. The reason I give it a three and not zero is because the visibility and the interface are great. Other than that, they're too much of a headache. We've had painful experiences that we never want to go back to.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network and IT Security Admin at DP World Callao
The configuration is easier than other firewalls and we have good support
Pros and Cons
- "We never had an outage of the appliances or the consoles. Stability is very strong. I never had a problem related to stability."
- "I would like for them to develop the ability to manage a cloud firewall with the same console. That would be very helpful."
What is our primary use case?
Check Point is a very good solution. My primary use case is as a perimeter firewall. I never use Check Point's IPS. I always work with another IPS, in a different appliance. I always use the firewall modem as a firewall.
How has it helped my organization?
We have good support from Check Point. They always send us information about new products, new technologies, and new attacks worldwide. We are looking for endpoint protection and Check Point is one of the brands that could provide that technology to us.
What is most valuable?
The most valuable feature of Check Point is the management console. Another feature that is most valuable for me is that the configuration is easier than other firewalls.
What needs improvement?
I would like for them to develop the ability to manage a cloud firewall with the same console. That would be very helpful.
Another thing I would like to see improved is that when I start policies in Check Point's console, it takes a few minutes. It could be better and faster.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
We never had an outage of the appliances or the consoles. Stability is very strong. I never had a problem related to stability.
What do I think about the scalability of the solution?
Scalability is good. Since four years ago, we have been increasing the number of users and the traffic. The solution is working well and working with our progress.
How are customer service and technical support?
I always work with a partner so the partner is in contact with Check Point. Their response is very fast. In all of the cases, it's very fast.
Which solution did I use previously and why did I switch?
We switched because it is a good product and because of the cloud support. We are moving to the cloud step by step and the cloud support is important. If another company has better cloud support it may be a factor that would influence my company to switch to another solution.
Important criteria that we look at when choosing a solution is the local experience and the local support. That it is very important.
How was the initial setup?
I wasn't there for the initial setup but from what I heard, it was straightforward.
Which other solutions did I evaluate?
We looked at Cisco vs Fortinet. We chose Check Point because of the cost benefit that this product offers.
What other advice do I have?
I would rate this solution an eight. It's a good solution. The management is easy. The console is very practical but in order to be a ten, it should be faster.
I would advise someone considering this or a similar solution to prove the solution before choosing the final vendor. Prove that it will be very helpful for you.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at CENACE
Efficient firewall protection
Pros and Cons
- "It is easy to configure and it is a valuable antivirus protection. I especially like the IPS feature of this product."
- "The presentation of the reports need to be more user-friendly."
What is our primary use case?
We use this product as firewall protection.
How has it helped my organization?
We are a utility company, so we need efficient antivirus protocols. The firewall support is extremely important to our organization. Checkpoint helps us protect our company from outside threats.
What is most valuable?
It is easy to configure and it is a valuable antivirus protection. I especially like the IPS feature of this product.
What needs improvement?
The presentation of the reports need to be more user-friendly.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Sometimes we have problems. In those cases, we just need to reboot the system.
What do I think about the scalability of the solution?
The scalability of the solution is not great for us because we have old equipment. With newer equipment, I think the scalability would be much better. It is no fault of the solution itself.
How are customer service and technical support?
The Checkpoint tech support takes a long time to resolve problems.
Which solution did I use previously and why did I switch?
Prior to Checkpoint, we considered Cisco.
How was the initial setup?
It was a complex setup. We had a partner configure the equipment.
What's my experience with pricing, setup cost, and licensing?
The price is high in comparison to other solutions.
Which other solutions did I evaluate?
We are currently considering Fortinet as another possible option.
What other advice do I have?
After much evaluation, we have decided to change our firewall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at University of Kelaniya
Gives me peace of mind as we can now block BitTorrent and other high bandwidth downloads.
Pros and Cons
- "The most valuable feature is the IPsec VPN."
- "The Smart Dashboard and other user interfaces are very easy to use and can be handled without any significant IT skills."
- "After introducing this NGFW, we have improved our security posture, and now, have peace of mind."
- "Check Point Smart Dashboard does not support my Apple MacBook Air. It only supports Windows versions."
What is our primary use case?
We are a large University with more than 1000 employees across seven faculties and growing. Student population is more than 15,000 in-house and 30,000 external. The University of Kelaniya Sri Lanka primarily uses the Check Point 4800 device to protect users and servers. The product also enables the VPN with advanced security policies inside our network. This gives us a better security posture. Valuable features include a good VPN, IPsec, and SSL. We use Check Point 4800 as a perimeter firewall and our internet bandwidth expanded to 1Gbps.
How has it helped my organization?
We use it mainly for security and content control. Earlier, we could not block BitTorrent and other high bandwidth downloads from our firewall. After introducing this NGFW, we have improved our security posture, and now, have peace of mind.
What is most valuable?
The most valuable feature is the IPsec VPN. The application and content filtering is perfect for our university. This device gives us alerts and reports on a daily and weekly basis. It gives us the opportunity to know what is going on. The Smart Dashboard and other user interfaces are very easy to use and can be handled without any significant IT skills. It allows for easy policy management.
The Check Point Capsule VPN is a great feature. It connects to our university in a few seconds.
It's easy to handle and manage. No need for significant IT skills to manage this solution.
What needs improvement?
Check Point Smart Dashboard does not support my Apple MacBook Air. It only supports Windows versions. Checkpoint does not support captive portal in IPv6. We had a big issue. Not solved yet by Checkpoint experts.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Check Point is a stable product.
What do I think about the scalability of the solution?
No issues with scalability.
Which solution did I use previously and why did I switch?
We used Cisco ASA 5510 as our perimeter firewall before purchasing this NGFW. It only had firewall features. We switched because we were looking for a strong gateway level security with attributes like antivirus, anti-spam, IPS, web content filtering, application control, and secure wireless access points.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
A vendor team implemented this. They gave us in-house training for our staff. They are experts in Check Point and taught us well.
What was our ROI?
It has a great ROI.
What's my experience with pricing, setup cost, and licensing?
Pricing is negotiable and competitive.
Which other solutions did I evaluate?
We selected the following brands and models by going through different reviews:
- SonicWall 9200
- Sophos XG 750
- Fortinet FortiGate 1500D
- Check Point 15400
We requested that the vendors do a PoC. Check Point, SonicWall, Sophos and Fortinet agreed to run one. Finally, we chose Check Point.
What other advice do I have?
We are in the higher education sector in Sri Lanka. We produce graduates to our country and other countries.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Commercial Manager at a tech services company with 11-50 employees
Effective security and local support have been the key features for us
Pros and Cons
- "We looked very closely at ArcSight's solution because it's a multi-vendor solution. With ArcSight we could have Check Point, we could have RSA, we could have any brand and integrate several brands, from a security point of view. With Check Point, you cannot do so, you can integrate with Check Point products."
What is our primary use case?
It is our next-generation firewall and IPS.
How has it helped my organization?
We had some security issues that WatchGuard could not resolve. Since installing Check Point, we have not had any troubles. We don't have any security problems anymore.
Also, as we are systems integrators, we could not offer only one brand to our customers. We had to expand to several solutions to enable customers to make their own decisions.
What is most valuable?
It's a gateway and we can integrate some of their functionalities. It's a gateway for us to work with them. Compared to the previous solution we had - WatchGuard - Check Point really works.
What needs improvement?
We looked very closely at ArcSight's solution because it's a multi-vendor solution. With ArcSight we could have Check Point, we could have RSA, we could have any brand and integrate several brands, from a security point of view. With Check Point, you cannot do so, you can integrate with Check Point products. Check Point forces the customer to buy only one vendor's solution but the trends of the market are not to work with only one vendor. If Check Point could work with other vendor solutions, that would an improvement.
It would also help if they had solutions for the SMB market. Check Point is only useful for customers that have a big IT budget. If they don't have the IT budget, the customer has to buy a solution that from another vendor.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
For the last 10 or 12 years, Check Point has been at the top of the industry ratings, so this demonstrates they make good products. The stability is really good.
How are customer service and technical support?
Technical support is really good. We work with a partner from Check Point, a very good partner. The time of response is very good. We are satisfied with the solutions that Check Point has provided us.
Which solution did I use previously and why did I switch?
Before using Check Point we were using WatchGuard, but it was not a good brand. Support from them was very difficult. We decided on Check Point because, first of all, their salespeople did a good job. In addition, their position in the market helped us decide to buy. Also, we are systems integrators and many of our customers use Check Point. Their feedback helped us make the decision to go with Check Point.
An important criterion when selecting a vendor is that the vendor has to provide support here in Peru. Our experience with WatchGuard not having a local representative was that the support was not good in terms of time of response as well as difficulties with the idioms of the language. We speak Spanish and the support was only in English, so it was difficult.
How was the initial setup?
I'm not part of the technical staff. But from what I heard, the setup was fine. I believe the installation and deployment were without any problems.
What's my experience with pricing, setup cost, and licensing?
Check Point solutions are very expensive here. It's good, but it's expensive.
What other advice do I have?
Some vendors offer a PoC. When you do a PoC you can more easily see which is the better solution. We would recommend requiring a PoC.
I would rate Check Point an eight out of 10. They're not a 10 because of their pricing.
Disclosure: My company has a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros
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Updated: August 2025
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Download our free Check Point Quantum Force (NGFW) Report and get advice and tips from experienced pros
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Check Point is the best suitable NextGen firewall for our University which has a large number of students. Smart dashboard and other blades are user friendly and it has no need for a high level of IT skill to manage these.