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PeerSpot user
Test Automation Performance Specialist at a financial services firm with 1,001-5,000 employees
Vendor
Very easy to learn and implement. Doesn't require extensive technical knowledge.

What is most valuable?

Service visualization for almost all types of protocols. Version 7.5.1 has many improved features compared to version 6.5 which we were previously using.

How has it helped my organization?

Has lead to cost savings and helped improve the project life cycle. Teams are more streamlined and helpful not only for testers but even for developers.

What needs improvement?

It's not really meant for Services Testing and reporting functionality from the CA SV console - it's a very basic one. I'd like to see improvements in these two areas.

For how long have I used the solution?

6 Months

Buyer's Guide
Broadcom Service Virtualization
June 2025
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What was my experience with deployment of the solution?

I have not experienced any deployment issues. The deployment process is really simple and straight forward. It certainly has improved in the latest version.

What do I think about the stability of the solution?

Not really, sometimes we face minor issues with the registry server but that is more of an environment issue. Other than that we didn't encounter any issues with stability.

What do I think about the scalability of the solution?

Right now we're only using it for pre-production, so we haven't yet seen how it scales if we use it for production volumes.

How are customer service and support?

Customer Service:

I'm very satisfied with the tool CA has produced and the level of support they provide. I'm only a bit disappointed with the knowledge repository.

Technical Support:

8 out of 10. Most of the issues I raised with CA support were addressed within 24 hours. Also, CA actively follows up on the open issues - I've found this to be very good.

Which solution did I use previously and why did I switch?

I used SOAP UI briefly. I switched to CA SV as it has more advanced features, supports almost all types of services and moreover has better support.

How was the initial setup?

I'm not aware of any issues we faced during the implementation. We have a separate environments team which did the setup for us.

What about the implementation team?

We implemented through an in-house team working with the parent company. However, our environment support team actively monitors all the servers.

What was our ROI?

It really depends on various factors like the type of project and timeline of the project. Definitely ROI is a lot better then earlier projects when we didn't use virtual services.

What's my experience with pricing, setup cost, and licensing?

Initial setup was done by the parent company and we are just using licenses and servers provided by the parent company.

Which other solutions did I evaluate?

We analyzed the tools on the market including: HP, IBM Green Hat and CA SV. Each product has its own merits but we found that CA SV is more mature and matches our requirements best so we selected it for our service virtualization needs.

What other advice do I have?

Very easy to learn and implement. Doesn't require extensive technical knowledge. Use virtual services instead of stubbed data.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user107478 - PeerSpot reviewer
it_user107478Architect: Service Virtualization, DevOps and Automation at a tech services company with 10,001+ employees
Top 20Real User

Indeed, its really good tool. Download DevTest 8.0.2 latest code drop from CA which far better features than anyother tool even earlier versions of CA LISA tool family.

it_user225759 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees
Real User
Our testing teams were able to complete testing ahead of schedule.

How has it helped my organization?

It has helped manual and performance testing teams to complete their testing ahead of schedule.

What needs improvement?

Reporting needs to be improved for both manual and performance testing.

For how long have I used the solution?

I've been using it for 46 months, and am currently working on setting up an environment for v8.

What was my experience with deployment of the solution?

There were a few issues during deployment because of missing jar files.

What do I think about the stability of the solution?

There were issues with the older versions, until v6.1.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Very good, 8/10.

Technical Support:

Very good, 8/10.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It's straightforward, just follow the user manual provided on the CA website.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Clients were able to save $700k and three million GBP in the first year of using the solution.

What's my experience with pricing, setup cost, and licensing?

It took us 14 man days to set up.

Which other solutions did I evaluate?

No other options were considered.

What other advice do I have?

Easy to implement with lot of built-in features.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are CA partners.
PeerSpot user
Ariel Lindenfeld - PeerSpot reviewer
Ariel LindenfeldDirector of Product Management at PeerSpot
Real User

@reviewer105102 - You're correct that the feedback should primarily be from customers. However, we do allow users who work for vendor partners to post reviews. On reviews written by partners, we include a disclosure that the reviewer has a business relationship with the vendor other than being a customer.

Reviews written by Real Users generally receive more likes and views than reviews written by partners. This causes the reviews written by Real Users to appear higher on relevant areas of the site.

Reviewers are required to register either with their LinkedIn profile or their company email address. This requirement enables us to prevent vendors or other non-users from posting fake reviews. This validation process combined with active community moderation and our commitment to review every post, allows us to have confidence in our information.

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Buyer's Guide
Broadcom Service Virtualization
June 2025
Learn what your peers think about Broadcom Service Virtualization. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
PeerSpot user
Test Engineer at a tech services company with 10,001+ employees
Real User
Has many built in filters which has helped us create better virtual services.

Valuable Features

Web service, MQ and IMS virtualization. The tool has many built in filters and assertions which helped us create better virtual services.

Improvements to My Organization

Due to the virtual services, the overall release cycle became shorter and it also saved us a lot of money.

Room for Improvement

IMS services in version 7.5.2 are quite unstable.

Also, the Javascript step doesn't support all Java methods.

Use of Solution

6 months

Deployment Issues

We didn't encounter any issues with deployment.

Stability Issues

We didn't find any issues with stability either.

Scalability Issues

Sometimes during load testing even though we have enough space on the server, CA SV is not able to handle higher loads. (We are still working on this issue. Root cause has not yet been identified.)

Customer Service and Technical Support

Customer Service:

Customer service is good.

Technical Support:

It's good but CA doesn't support custom extensions so we did not get much support on IMS services issues we have.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Vendor
I like how it only takes three steps to create the virtual service and deploy.

What is most valuable?

  • Service Virtualization
  • Web Service/MQ/Database Testing
  • Selenium Integration
  • Junit Integration
  • ALM + Dev Test
  • and a long list of other features.

How has it helped my organization?

We have saved a lot of money and testing time by using CA SV. We started with Web Services and we've now covered all Mainframe, DB, MQ.

For how long have I used the solution?

4 years

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

When starting we had issue like LISA getting stuck while we were reading csv files doing performance testing.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

9/10. And we love the community.

Technical Support:

9/10

Which solution did I use previously and why did I switch?

I've worked on RIT also. It's not that easy to use and lots of things are missing. But CA SV makes it so easy. It's three steps to create the virtual service and deploy.

How was the initial setup?

Initial setup was straightforward. Read the agreement and close your eyes, next... next...

What about the implementation team?

In-house

What other advice do I have?

I'm looking forward to testing Devtest 8.0.2 and the new ideas. I've been impressed so far.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Service Virtualization Lead at a tech services company with 10,001+ employees
Real User
One of the main reasons we decided to go with CA SV was because of the various protocols supported.

What is most valuable?

The CAI aka Pathfinder is a great capability and will help the organization to achieve SV goals and expand the SV to different systems without many firewall changes or changes in the existing environment setup.

The financial industries have tight firewall security where introducing a new product among their existing infrastructure is not a hot cake or getting new MQs created for SV. At high-Level CAI looks like any agent-broker architecture but it does a lot in terms of Virtualization and Application Delivery Lifecycle where Dev or QA do not need to worry and do not need to depend on the environment teams to get the systems logs for triage or fix it.

Finally, last but not least CAI can also help the architects/designers to understand/generate the application flow diagram and analyse any abnormal behaviour.

How has it helped my organization?

The major ones for our organization are MQ and SOA Middleware.

We had a lot of dependency on MQ message, where CAI helped to get the MQ details and create VS out of it.

What needs improvement?

I feel a few areas can be improved, but I'm not sure if CA has already fixed these in the latest version:

1. Agents for different systems. I am not sure if existing agents can support all types of servers or systems.

2. Along with application details, can we capture network details to simulate network behavior?

3. Can we separate utility to monitor the CAI details rather than the portal, because Portal is accessible to all.

For how long have I used the solution?

More Than 2 years now.

What was my experience with deployment of the solution?

Yes, we had issues when we deployed into Oracle WebLogic server. .

How are customer service and technical support?

Customer Service:

I'd say 8 out of 10. Service is great in terms of community forms, pulse etc.

Technical documentation needs some more improvements by explaining live scenarios.

Technical Support:

The technical support team we had for our engagement was really great, we are able to reach them and get everything done on time.

Which solution did I use previously and why did I switch?

For SV no. We have not switched from any other solution, we started with LISA. The main factors why we decided to go with this tool was the capability towards virtualization and protocols supported.

How was the initial setup?

It was not simple nor was is complex. To set up CA DevTest, you should know the tool and architecture very well along with his installation skills on the particular server you choose - like Unix or Linux. Firewalls and other areas are also very important.

What was our ROI?

We haven't yet measured ROI with the current implementation.

Which other solutions did I evaluate?

The tool was evaluated by an architect team. Yes, they had compared it with some competitive vendors such as HP and then purchased the CA license.

What other advice do I have?

I'd like to see more features integrate with the CICD pipeline via APIs or command line etc.

I'd also like better ocumentation on live scenarios with more examples etc. as mentioned earlier.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user122928 - PeerSpot reviewer
it_user122928Service Virtualization Lead at a tech services company with 10,001+ employees
Real User

The opinion I mentioned here is about CAI. I don't understand what exactly you want to know here about only MQ..
can you drop what exactly you want to know to stand out ?
I am experienced in multiple tools, I can try to answer my best !

See all 2 comments
PeerSpot user
Industry Analyst at a tech services company with 10,001+ employees
Real User
It's easy to script for protocols that CA SV doesn't provide out of the box because the solution provides various ways to do so.

What is most valuable?

  • It supports virtualization for different combinations of transport and data protocols.
  • It's easy to script for protocols that CA SV doesn't provide out of the box because it provides various ways to do so. Either by using scriptable data protocol, custom Javascript step or the CA SV SDK feature. CA provides a platform to use existing plus extended features all together.
  • CA SV SDK, fllexibility to extend the tool.

How has it helped my organization?

  • One stop solution to remove constraints. It supports most of the protocols used by different industries and they provide support to develop in scenarios where there is an exception.
  • Having this tool as part of the organization gives thought to how individuals can efficiently remove dependencies and reduce time to market.

What needs improvement?

  • VSE Console should be more user friendly.
  • Versioning of Virtual Services as well as Projects.

For how long have I used the solution?

2.5 years

Which solution did I use previously and why did I switch?

No, but I have tried exploring IBM and HP tools but found that the ease of use, maturity and user friendliness of CA SV can't be compared.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior System Engineer at a tech services company with 10,001+ employees
Real User
We were looking for a way to have teams work simultaneous instead of needing to wait for each other.

What is most valuable?

Pathfinder, VS Easy

How has it helped my organization?

Ability to implement WSDL validations in the model using the built-in assertions.

The virtual services for Stress, Volume and Performance testing for applications which reduced the cost and also eliminated the dependencies of other applications and third party software.

What needs improvement?

Not all protocols are supported, but I've heard there will be a feature in version 8 with the help of which we can create models for those scenarios as well (surely a few limitations will exist).

For how long have I used the solution?

3+

What was my experience with deployment of the solution?

Sometimes, different versions of tools differ in behavior and new versions don't completely provide backwards compatibility.

Example: lack of ability to deploy a service built in LISA 7 to LISA 6 VSE using LISA 7 workstation.

What do I think about the stability of the solution?

When creating services with database steps, if the DB goes down the services will end and once the DB is up the services will be still be in an ended state, and a manual start will be required.

What do I think about the scalability of the solution?

Triggering multiple requests sometimes increases the response time even though loadbalancers are used.

How are customer service and technical support?

Customer Service:

Customer service is very good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

We were using LISA 6, THEN upgraded to LISA 7.5 as the new features were beneficial for meeting business requirements.

How was the initial setup?

Initial setup for Workstation is straightforward although setting an agent and broker for pathfinder to use recording is bit complex.

What about the implementation team?

We implemented through a vendor team.

What was our ROI?

We have eliminated the complete dependency for all the backend systems for SVP (Stress,Volume and Performance). Testing using Service Virtualization saved huge amounts. Using service virtualization we have implemented a shift left concept to enable different teams to work in parallel instead of waiting for other teams to start the work, this also reduced the overall budget for the program.

Which other solutions did I evaluate?

A few other options were considered from Parasoft, HP and IBM.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Software Engineer at a insurance company with 5,001-10,000 employees
Real User
We were looking for a way to quickly spin up training environments and reduced the time for each CI cycle.

Valuable Features

Quick setup of virtual services

Creation of virtual services by simply providing XML request/response pairs

Improvements to My Organization

We have used service virtualization to quickly spin up training environments. Recently, our dev teams have started using service virtualization to improve the times of the Continuous Integration Testing (CI). Using service virtualization has reduced the time for each CI cycle from 4 - 5 hours to under 1 hour. This allows many more CI cycles to be executed per day and per sprint allowing quicker time to finding bugs, as well as faster times to promotion of builds to the test environments.

Room for Improvement

VSEasy is a nice feature but it needs to have some catches added to it to keep from inadvertently overwriting someone else's virtual service.

Use of Solution

3+ years

Deployment Issues

No issues with deployment.

Stability Issues

No issues with stability.

Scalability Issues

There was a memory leak in LISA 7.0.3 that would eventually require the rebooting of the memory to free back up the available memory. I have not yet been able to test DevTest 8.01 at that level to see if the memory leak still exists.

Customer Service and Technical Support

Customer Service:

CA Support has been great for me!

Technical Support:

Very good!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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