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Dheni Prasetyo - PeerSpot reviewer
Network & Security Department Head at Hypernet Indonesia
Real User
Top 5Leaderboard
Aug 31, 2023
A product good for medium and large enterprises thanks to its helpful AI Insights feature
Pros and Cons
  • "I find AI Insights valuable."
  • "The product should improve its integration and the grouping of the features and functions."

What is our primary use case?

The solution is used for medium to high-enterprise businesses and the government sector.

What is most valuable?

I find AI Insights valuable.

What needs improvement?

The product should improve its integration and the grouping of the features and functions.

For how long have I used the solution?

I've worked with Aruba access points for about five years.

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Aruba Access Points
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What do I think about the stability of the solution?

The product's stability is great.

What do I think about the scalability of the solution?

I rate the scalability eight to nine out of ten. We have more than 10,000 users using Aruba access points. We plan to increase the number.

How are customer service and support?

We still have one case running about Aruba 203, the microbranch. The issue is about the uplink. We couldn't do a file transfer. Last time, we needed to migrate through the OSM. We cannot change the uplink to traffic. Their last answer was that they would upgrade the platform, Aruba Central, sometime by the end of this year.

How was the initial setup?

The initial setup is easy. It's faster with the RS10 than the RS8. But it can still be improved. It took about ten to 25 minutes to deploy from onboarding to the stable installation.

When deploying the solution, we configure and test all the devices before deploying them at the customer's side, where the solution should then be plug and play. Then, there is further testing, such as the users and the bandwidth.

What about the implementation team?

We need 11 staff members to deploy the product. They are the delivery team, and their main jobs are to do the configuration, the assessment, and the deployment.

What was our ROI?

From a return-on-investment point of view, the solution is worth it.

What's my experience with pricing, setup cost, and licensing?

We have to pay for a license for Aruba Central, the platform for Aruba access points. It is an annual license. The price compared to other brands is slightly higher.

What other advice do I have?

In our company, we are using a number of products from Aruba, such as access points, Gateways, switches and so on.

I rate Aruba access points eight to nine out of ten. The solution has great features, and we are exploring IPS and IDS. Some companies have already begun asking about those features.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2198508 - PeerSpot reviewer
Specialist, ITSM | ITAM | ITOM at a logistics company with 1,001-5,000 employees
Real User
Aug 7, 2023
An economical and easy-to-deploy solution that can be used for wireless connection
Pros and Cons
  • "Aruba Access Points is an economical solution."
  • "The solution's technical support and the quality of the new releases need to be improved because we have seen a lot of bugs in the solution's new releases."

What is our primary use case?

We use Aruba Access Points mainly for wireless connection.

What is most valuable?

Aruba Access Points is an economical solution.

What needs improvement?

The solution's technical support and the quality of the new releases need to be improved because we have seen a lot of bugs in the solution's new releases.

For how long have I used the solution?

I have been working with Aruba Access Points for more than five years.

What do I think about the stability of the solution?

Aruba Access Points is a stable solution for the short term. However, it is not stable in the long term. For example, it won't be stable in an environment where the Wi-Fi needs to be up 24/7 and 365 days.

If I turn on my access points today, I will not face any issues for the next six or seven months. However, after eight to nine months, or after one year, I'll start facing a lot of issues directly connected to what we call maximum tolerable uptime.

What do I think about the scalability of the solution?

The solution's scalability is good. We have one of the largest Wi-Fi infrastructures in terms of the number of access points, and we have never faced any limitations or issues related to capacity or scalability.

I rate Aruba Access Points an eight or nine out of ten for scalability.

How are customer service and support?

The solution's technical support team can fix minor issues. However, when it comes to resolving complicated or complex issues, they either lack expertise, are not routing it through the proper channel, or are not engaging the right people. We are yet to receive solutions for the complex and unique problems we highlighted to them around two years ago.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Cisco has an edge over Aruba in terms of stability and support.

What was our ROI?

We are getting the expected return on investment with Aruba Access Points.

What's my experience with pricing, setup cost, and licensing?

Although not cheap, Aruba Access Points is a reasonably priced solution.

What other advice do I have?

Users should insist on checking the SLAs in an environment where they need to run the solution 24/7 and 365 days without any break, planned maintenance window, or outage window. They should insist on defining strict SLAs right at the beginning of the project for support and resolution. We call it response time and resolution in terms of SLA.

The solution is scalable, easy to deploy, and easy to maintain.

Overall, I rate Aruba Access Points an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Aruba Access Points
March 2026
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Senior Solution Engineer at STC Solutions
Real User
Jan 16, 2024
Seamless integration with tools like ClearPass simplifies network management and enhances security
Pros and Cons
  • "I would rate the stability a nine out of ten. It is a stable product."
  • "The ICT dynamic is important. Every other vendor is innovating with new features and ideas. They need to compete and implement these things to stay ahead. So, I would suggest Aruba continue to gain the competitive edge."

What is our primary use case?

We use them for internal or external wireless LAN, and indoor or outdoor access points. We have on-premises controllers, switches, access switches, installation switches, and core switches. The network is big.

We have many projects, and this is a good product.

What is most valuable?

The integration with their other products, like ClearPass, and the security features they have. These are good features.

What needs improvement?

The ICT dynamic is important. Every other vendor is innovating with new features and ideas. They need to compete and implement these things to stay ahead.

So, I would suggest Aruba continue to gain the competitive edge. 

For how long have I used the solution?

I have been using this product for 10+ years.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It is a stable product.

What do I think about the scalability of the solution?

It is a scalable product. It is easy to scale. I would rate the scalability an eight out of ten. It is okay. 

We have enterprise-level clients. 

How are customer service and support?

The customer service and support are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also have experience with ExtremeWireless (Extreme) and Ruckus. I have parallel experience with Cisco, HP, Aruba, and Huawei.

How was the initial setup?

The initial setup is easy. Our customers mostly opt for on-premises deployment. Customers aren't interested in cloud-based solutions because they need that on-premises control.

The deployment depends on the client's site. For around ten access points and wireless controllers, it takes less than two days. 

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. It is neither cheap nor expensive. It is moderate. It offers better price than Cisco and other competitors. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vishwajeet Pandey - PeerSpot reviewer
senior technical administrator at Ogma Consulting
Reseller
Top 5
Jan 3, 2024
A hybrid solution with multiple IP ranges with simple configuration
Pros and Cons
  • "We had a very great experience with the technical team."
  • "The solution’s pricing could be improved."

What is our primary use case?

We use the solution to present the data sheet and explain product offers. We offer multiple modules as per the requirement.

What is most valuable?

Aruba has multiple IP ranges. There are sections also available in Aruba where you can distribute different subnets. Also, the configuration is very simple.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Aruba Access Points as a partner for one and a half years.

What do I think about the stability of the solution?

The product is moderately stable.

I rate the solution’s stability a seven or eight out of ten.

What do I think about the scalability of the solution?

We cater the solution to medium-sized businesses.

I rate the solution’s scalability a seven or eight out of ten.

How are customer service and support?

We had a very great experience with the technical team.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. It depends on the kind of project it is. If it has a very large deployment, then it would take days. If the project is small, then it would take hours.

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What was our ROI?

We achieved ROI.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is not so cheap, not so expensive.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Project Manager at a tech consulting company with 51-200 employees
User
Top 5
Dec 4, 2023
A scalable and stable solution that provides good coverage and technical support
Pros and Cons
  • "The product has good coverage."
  • "The tool could be cheaper."

What is our primary use case?

We have deployed the solution for our customers in multiple distribution centers and warehouses.

What is most valuable?

The product has good coverage. MAC address control and AD integration are valuable features.

What needs improvement?

The high-end series gives better coverage, but we have to spend more on it. The tool could be cheaper.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight or nine out of ten. Our customers are small, medium, and large enterprises.

How was the initial setup?

The initial setup is not easy, but it is not difficult. Since we’ve been doing it for a long time, we know how to do the deployment. I rate the ease of setup a seven or eight out of ten. We can connect the access ID and access points and get it done. Most of the time, the deployment is done on-premise. It is controller-based. The deployment could be done in hours, depending on the quantity. We take a day to deploy ten access points.

What was our ROI?

My clients see an ROI on the solution. Most of our Aruba customers do not switch to other vendors. They prefer Aruba.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven out of ten. If I get a good discount, I can make a good margin.

What other advice do I have?

Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
SandeepGautam - PeerSpot reviewer
Channel Sales Manager at Denave
Real User
Nov 1, 2023
Helps with better connectivity and pricing is not expensive as per the features
Pros and Cons
  • "The tool's most valuable feature is better connectivity."
  • "Aruba Access Points should improve its automation."

What is most valuable?

The tool's most valuable feature is better connectivity. 

What needs improvement?

Aruba Access Points should improve its automation. 

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

I rate Aruba Access Points' stability a nine out of ten. 

What do I think about the scalability of the solution?

The tool's scalability is good. 

How are customer service and support?

Aruba Access Points' support is good. 

How was the initial setup?

Aruba Access Points' deployment is straightforward and completed in one to two days. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is not expensive. It is perfect as per the features. 

What other advice do I have?

I rate the tool a ten out of ten. You should go for it. You can get better manageability, support, and stability. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sham Khalil - PeerSpot reviewer
Vice President II at Air Selangor
Real User
Aug 4, 2023
Offers good visibility but pricing is expensive
Pros and Cons
  • "The solution gives good visibility into access points."
  • "I am not able to integrate Aruba Access Points in Azure AD. It is also quite expensive."

What is our primary use case?

We use Aruba Access Points in our office environment. 

What is most valuable?

The solution gives good visibility into access points. 

What needs improvement?

I am not able to integrate Aruba Access Points in Azure AD. It is also quite expensive. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

Some users have reported low latency but I am not sure if it is because of the solution. I would rate the product a seven out of ten. 

What do I think about the scalability of the solution?

We have 700-800 users for the product. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Danny Vincken - PeerSpot reviewer
Senior System Engineer at a tech services company with 201-500 employees
Reseller
Jul 27, 2023
It is a secure and flexible tool that is easy to set up
Pros and Cons
  • "We like the flexibility and the security, and the product is very easy to use."
  • "Aruba sometimes redesigns Aruba Central and the web interface, which is sometimes an annoyance."

What is our primary use case?

We use Aruba access points for enterprise and guest wireless.

What is most valuable?

We like the flexibility and the security, and the product is very easy to use.

What needs improvement?

I am not sure if it is a weakness, but Aruba sometimes redesigns Aruba Central and the web interface, which is sometimes an annoyance because you have to check everything all over again because the settings would have been placed somewhere else in the graphical interface, for example.

For how long have I used the solution?

I have been using Aruba access points for eight years now.

What do I think about the scalability of the solution?

The product is stable because sometimes security fixes are sent over email.

Everyone at our company uses Aruba access points. The product works for small, medium, and enterprise companies.

Which solution did I use previously and why did I switch?

I have worked with Cisco, though not Cisco Meraki. I had no problems with that solution. My current company uses Aruba access points. Aruba access points are easier to deploy, and their pricing is on par with competing solutions. Moreover, you have more choices in the "flavors" of access points with Aruba, which is a plus point.

How was the initial setup?

The solution is easy to deploy, and it normally takes three to five days. Of course, it depends on the customer's setup. Some customers need just five access points, while others require 14 switches and 50 access points.

What was our ROI?

It takes about a year before I get a return on investment because you need to place them. You get a return on investment when it comes to troubleshooting because you don't need to do as much troubleshooting on Aruba Central. If there are 50 sites, you do not need to check all of them. You have a larger return on investment over a longer period because it is easier to manage everything.

What's my experience with pricing, setup cost, and licensing?

Aruba Central is a bit overpriced for some customers. It is expensive because you need to buy the hardware as well as the license. The license includes maintenance and support.

What other advice do I have?

Before choosing Aruba access points, you should seek someone who is qualified or has done an introductory course to be able to use it. You will need to have some idea of how you want to arrange everything. Cisco Meraki has an introductory course, though I don't know if Aruba Central has one.

Though Aruba access points are priced the same as competitors, they should have discounts for more devices. If you have five devices, you pay the amount for five devices, but if you have 100 devices, it starts to get expensive.

I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Buyer's Guide
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