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Examples of the 83,000+ reviews on PeerSpot:

Srikar Kumar - PeerSpot reviewer
Founder & CEO at JUMPSTARTNINJA TECHNOLOGIES LLP
Real User
Top 5Leaderboard
A seamless and scalable machine-learning platform with excellent support and a unified environment
Pros and Cons
  • "It provides the most valuable external analytics."
  • "I've noticed that using chat activity often presents a broader range of options and insights for a well-constructed question. Improving the knowledge base could be a key aspect for enhancement—expanding the information sources to enhance the generation process."

What is our primary use case?

Our use case involves leveraging it for tasks such as generating document summaries with keyword detection after scanning. Additionally, we employ image augmentation based on image descriptions. For advanced language analytics, we analyze the frequency of specific keywords and business terms within documents, ultimately ranking the documents based on these criteria.

What is most valuable?

It provides the most valuable external analytics. Whether I'm searching for patterns or conducting keyword-based analytics, I consistently achieve better accuracy with Vertex compared to OpenAI from Azure.

What needs improvement?

While it employs chat activity for answering queries, the available options might be somewhat limited. I've noticed that using chat activity often presents a broader range of options and insights for a well-constructed question. Improving the knowledge base could be a key aspect for enhancement—expanding the information sources to enhance the generation process.

For how long have I used the solution?

We have been using it for the past three months.

What do I think about the scalability of the solution?

I find it easy to both scale out and scale up. I don't foresee any issues when the user volumes increase; the Google Platform automatically handles it, which is helpful.

How are customer service and support?

Google's support is impressive. They are highly responsive and go the extra mile to assist users in trying out and ensuring they stand out in the market. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we were using Azure OpenAI. In certain aspects, Azure outshines Vertex, particularly in total text analytics and, more notably, in multi-language capabilities. However, when it comes to generating content from a robust knowledge base, OpenAI is my go-to because of its extensive knowledge repository. The choice between platforms depends on the specific use case at hand.

How was the initial setup?

The initial setup was easy, especially for someone with a technical background like myself. It didn't require much effort, and the abundance of documentation made the process smooth.

What about the implementation team?

Our current activities involve proof of concept and piloting. Currently, our pilot phase appears to be successful, and we are examining volume metrics to determine the next steps for transitioning into actual production deployment.

What was our ROI?

As a product company with implementations spanning eight different platforms, we plan to offer this specific feature selectively to enterprise-grade customers based on their needs. I'm confident that there's substantial value addition for end customers using it, leading to a significant return on investment.

What other advice do I have?

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AnupKumar3 - PeerSpot reviewer
Executive Specialists at LineData
Reseller
Enables quick development of AI models and improves the team’s productivity
Pros and Cons
  • "We were able to use the product to automate processes."
  • "The solution requires a lot of data to train the model."

What is our primary use case?

We use the solution to extract financial information and contractual data from unstructured documents.

What is most valuable?

The product provides the ability to develop AI models relatively quickly. My team develops the models using the tool. We use AI quite extensively in our business. We use the tool for predictive analytics. It helps predict which trade might fail based on historical data. Automatic Model Tuning helps improve the productivity of the investment operation team. Typically, an analyst spends about 45% of their time collecting, organizing, and ingesting data. We were able to use the product to automate processes.

What needs improvement?

The solution requires a lot of data to train the model.

For how long have I used the solution?

I have been using the solution for the past 12 months.

What do I think about the stability of the solution?

The tool’s stability is pretty high. I rate the stability a nine and a half or ten out of ten.

What do I think about the scalability of the solution?

The scalability is very high. I rate the scalability a nine out of ten. We are a small team of AI analysts. We have half a dozen users.

How are customer service and support?

The support is usually pretty responsive. The solution has a fair bit of content online. We haven't had any support challenges.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Azure’s tool before. We switched to Amazon SageMaker because it allows us to sell it to larger institutional clients. AWS is more prevalent in the broader institutional segment.

How was the initial setup?

The initial setup is relatively straightforward. The same team developing the models deploys and tests the solution. The tool requires a bit of ongoing maintenance. It is relatively easy to do.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate the pricing a five or six out of ten.

What other advice do I have?

We are partners and resellers. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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