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Examples of the 103,000+ reviews on PeerSpot:

Data Engineer at a outsourcing company with 201-500 employees
Real User
Top 5
Mar 11, 2026
Organized task tracking has improved cross‑team collaboration and now supports data‑driven planning
Pros and Cons
  • "monday.com has positively impacted our organization by enabling us to track everyone's work, improving team productivity through organized and prioritized task management, enhancing collaboration with real-time updates and comments, increasing transparency via dashboards that provide project status, deadlines, and workload, automating repetitive tasks to reduce manual effort and errors, and speeding up decision-making with clear data access and visual progress tracking."
  • "Regarding improvements for monday.com, while costs are reasonable for smaller teams, for larger enterprise projects, costs can become high as advanced features are tied to higher plans, making it less cost-efficient as team sizes grow."

What is our primary use case?

As a data engineer working across several projects with different teams, monday.com is used by our project manager and team members to track tasks between individual persons, where each one is assigned a set of tasks including ownership, deadline, and status for team collaboration purposes.

We view data in dashboarding and reporting formats.

In my recent project, my team members and I were working in other countries, so each task was tracked with a list of tasks set up to monitor status, owner, and deadline.

We tracked the percentage of task completion for visibility on progress and needed improvements.

Everything was tracked using dashboard features and workflow automation, sending notifications, reminders, and status updates without coding.

We visualized projects through various charts including Gantt and timeline views, which were useful for planning tasks and collaborating with the team.

We managed our tasks using the drag and drop board, adding columns for current project status, ownership, and deadline tracking.

We used dashboards to build custom dashboards with charts or KPI widgets to track project progress, enabling us to identify overloaded or underloaded team members and ensure team utilization.

We connected with tools and apps including Google Workspace and Zoom to share updates with customers on task progress and deadlines, supporting collaboration not just within our team but across departments including finance, IT, and sales.

What is most valuable?

The best features that monday.com offers include multiple views for projects including Gantt, timeline, calendars, and Kanban, allowing better task planning, along with a reporting system to build custom dashboards with charts and widgets to track project progress.

Automating repetitive tasks sends notifications and provides status updates for improved efficiency.

The main feature we use in our daily work is the dashboard and reporting, which helps us track project progress and team workload effectively.

monday.com has positively impacted our organization by enabling us to track everyone's work, improving team productivity through organized and prioritized task management, enhancing collaboration with real-time updates and comments, increasing transparency via dashboards that provide project status, deadlines, and workload, automating repetitive tasks to reduce manual effort and errors, and speeding up decision-making with clear data access and visual progress tracking.

Since we have been able to automate repetitive tasks, we have saved time for many of our team members and the project manager.

The automation of repetitive tasks has saved the time of many of our employees.

What needs improvement?

Regarding improvements for monday.com, while costs are reasonable for smaller teams, for larger enterprise projects, costs can become high as advanced features are tied to higher plans, making it less cost-efficient as team sizes grow.

For how long have I used the solution?

I have been working in my current field for two years.

What do I think about the stability of the solution?

monday.com is stable.

What do I think about the scalability of the solution?

monday.com's scalability allows us to add users as the team size grows.

How are customer service and support?

Customer support is good. I would rate customer support a perfect score.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Jira but switched to monday.com due to its cloud-based platform, accessibility from anywhere, and user-friendly UI.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing shows that the free plan offers limited features suitable for beginners, while the basic, standard, and pro plans range from $12 to $24 per user per month.

We use custom pricing for our large organization, finding the pricing reasonable but noting limited features in basic and standard plans.

Which other solutions did I evaluate?

I did not evaluate other options before choosing monday.com.

What other advice do I have?

I advise others to first understand the UI and the available features in monday.com; once clear, they can easily start using it. Identical questions being asked in different ways make it challenging; condensing them would be useful to save time and allow for end-to-end points in a single question. I would rate this review a 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 11, 2026
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Omair Bokhari - PeerSpot reviewer
Head Of IT Operations at a manufacturing company with 1,001-5,000 employees
Real User
Top 5
Mar 5, 2026
Centralized sales insights have reduced operational costs and support data‑driven customer decisions
Pros and Cons
  • "I see operational cost reductions after the implementation of Oracle CRM."
  • "Everything has room for improvement, so there is nothing perfect in the world, which is why I don't give a nine or ten."

What is our primary use case?

I am using Oracle Sales Cloud. Oracle CRM is related to customer engagement, and I use it for that purpose.

What is most valuable?

We are using Oracle CRM's enhanced analytics and reporting tools, and we have integrated it with the in-house analytics solution as well.

Our sales team uses all those analytics for identifying customer trends, reviewing the geography, the territorial data, and the pain points of the customer, and from there, they draw conclusions and inferences regarding which areas to improve and how to take things to the market.

Lower pricing is something we will always love to have, as no person can neglect that. Oracle is working on providing us with AI capabilities and a mobile-friendly environment, so I think that is covered.

I see operational cost reductions after the implementation of Oracle CRM. Before Oracle CRM, there were different systems running within the organization, and after the implementation, we have just one solution for all sales engagements, reducing the operational cost of multiple software running in the organization and the operational cost of maintaining those systems.

What needs improvement?

I wouldn't say that the deployment was the time-consuming aspect that is the room for improvement; our organizational processes were so complex that they needed to be mapped properly to the solution, and three to four months is not a big deployment time for a CRM solution.

Everything has room for improvement, so there is nothing perfect in the world, which is why I don't give a nine or ten.

For how long have I used the solution?

I have been working with Oracle CRM for five years now.

How are customer service and support?

I would rate the technical support of Oracle an eight, as ten is the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We already had all Oracle products working in the organization, so it was a simple and easy choice for us to go for Oracle CRM.

How was the initial setup?

I faced no issues during the implementation of Oracle CRM five years ago. There is no recent deployment, so there are no issues.

From the tech side, around four people took part in the implementation, and from the business side, we had a team of around four or five people.

It took us around four months to implement Oracle CRM.

It is not just about configuration that made it take so long; you need to map the processes of the organization and manage all the change. There are a lot of things to do; it is not just about configuration, and configuration can be done in hours.

What about the implementation team?

I was part of the team that personally participated in the deployment of Oracle CRM.

From the tech side, around four people took part in the implementation, and from the business side, we had a team of around four or five people.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 5, 2026
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