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Technical lead at a tech services company with 51-200 employees
Real User
Top 20Leaderboard
Nov 20, 2025
Manages thousands of websites through a single control panel and supports secure domain and email hosting

What is our primary use case?

My main use case for Plesk is to host domains, email hosting, and websites. In my daily work, I have hosted many websites related to e-commerce websites, ERP websites, and day-to-day email solutions using Plesk for hosting domains, email, or websites.

What is most valuable?

Plesk offers excellent features including Plesk email security, Plesk backup manager, and Let's Encrypt SSL. Plesk has impacted our organization positively by allowing us to host multiple domains, and we can manage thousands of websites in a single control panel. Managing thousands of websites in a single control panel has helped our team by providing a centralized environment where we can host multiple websites securely and manage the backups as well.

Plesk provides all-in-one bundle solutions such as backup, email, email hosting, and domains.

What needs improvement?

Plesk's user interface must be improved. The performance is good, but it would be beneficial if there were an option for OpenLightSpeed or any LightSpeed web server for needed improvements in Plesk.

For how long have I used the solution?

I have been using Plesk for the last six years.

What do I think about the stability of the solution?

Plesk is stable, but sometimes we face issues related to updates.

What do I think about the scalability of the solution?

Plesk's scalability is good; however, sometimes users face issues specific to Windows servers.

How are customer service and support?

Customer support is fantastic.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used WHM, cPanel, and DirectAdmin, and we switched to Plesk because it provides affordable and reliable solutions.

How was the initial setup?

I purchased Plesk through the AWS Marketplace, and we are also a Plesk partner.

What was our ROI?

Plesk has saved a lot of cost for us and for our employees as well in terms of return on investment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was fantastic as we are getting affordable partner pricing.

What other advice do I have?

Plesk services are provided to many of our clients. I would rate Plesk overall a 10 out of 10. I chose this rating because we have been using Plesk for many years, and it has been providing reliable services and solutions. My advice to others looking into using Plesk is that Plesk is lightweight compared to cPanel, but you should still use at least two virtual CPUs and 4 GB RAM. While hosting WordPress, you should avoid cheap shared VPS plans because Plesk becomes slow and backups time out. Extensions such as Plesk Migrator and Plesk Email Security are excellent. We are a partner with Plesk, which represents our business relationship with this vendor in addition to being a customer.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Nov 20, 2025
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reviewer2774637 - PeerSpot reviewer
Senior Outystems Developer at a consultancy with 11-50 employees
Real User
Top 10Leaderboard
Nov 5, 2025
Has saved weekly hours by simplifying file uploads and DNS setup

What is our primary use case?

My main use case for Plesk is for file management and to host my websites on traditional web servers.

A specific example of how I use Plesk for file management is when there was a requirement to host the websites on a traditional server. Since we cannot directly upload the files on the server, we used Plesk as a control panel and uploaded all the files there to host the website.

I didn't find much unique about my main use case for Plesk, but it is very convenient to use that interface.

What is most valuable?

The best features Plesk offers, in my opinion, include File Manager, SSL Management, email configuration, and DNS configuration. All of those are very handy and user-friendly in Plesk.

These features have helped me in my work by making tasks easier and saving time when configuring DNS right in Plesk. They are really good features.

Plesk has positively impacted my organization by being very convenient and saving us a lot of time. Previously we were using FTP file transfer to upload the files, which was very tedious, but with Plesk, it becomes very easy for us to upload files on the server. That is really convenient and time-saving for us, making it useful for the organization as well.

We save more than ten hours weekly using Plesk compared to the old FTP method.

What needs improvement?

Plesk could be improved by making the UI a little more friendly.

For how long have I used the solution?

I have been using Plesk for around four years.

What do I think about the stability of the solution?

Plesk is stable in my experience.

What do I think about the scalability of the solution?

Plesk handles growth and increased demand well.

How are customer service and support?

I do not have any experience with Plesk's customer support team as we did not require their assistance.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did not use a different solution before. We used the traditional method of the FTP server.

How was the initial setup?

Plesk is deployed in my organization on cloud infrastructure.

What about the implementation team?

We use AWS as our cloud provider.

What was our ROI?

I see a return on investment with Plesk. The time saved every week is around at least 10 hours.

What's my experience with pricing, setup cost, and licensing?

Plesk was purchased by the organization, so I do not exactly know how it was bought.

Which other solutions did I evaluate?

We did not evaluate other options before choosing Plesk.

What other advice do I have?

Functionality and support in Plesk are very good, and I do not feel anything extra. It does what it is meant for, which is a really good thing.

My advice to others looking into using Plesk is to go with it. It is a really good product, and they can save time and of course money.

I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 5, 2025
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