Share your experience using AppWorx Workload Automation

In general, I use Atomic Applications Manager to manage our unique servers in our cloud infrastructure, specifically for support in our manufacturing industry. We are an enterprise and utilize many B2B business units.

Atomic Applications Manager is user-friendly and accommodates around 100 users who can monitor and run their jobs effectively. This transition from manual tasks to automation has significantly improved the efficiency of our processes. 

The UI versions 21.03 and 21.04 are commendable for being completely user-friendly, allowing effortless web-based login, which is a notable improvement from the previous Java-based version.

Currently, I have switched to negotiating through third-party vendors for licensing, which has made it more expensive. Broadcom should address this by dealing directly with customers again. 

Licensing fees have increased as they charge based on executions rather than user agents, causing higher costs. Technical support also involves third-party interactions, complicating direct assistance from Broadcom.

I have had almost six years of experience with this product.

I have had no issues with stability; it has been good.

Technical support is managed by third parties now, which complicates direct customer assistance from Broadcom. Previously, it was handled directly by Broadcom, which was preferable.

Neutral

I previously used a different tool and switched to Atomic Applications Manager for better performance and efficiency.

I was not present during the initial setup, so I am not sure about the experience.

The automation in Atomic Applications Manager has provided a solid return on investment as it has significantly reduced the time required for tasks that were previously manual, such as running batch and online jobs and report submissions.

Compared to other tools, it is now expensive. Licensing now depends on execution counts as opposed to agent counts, leading to increased costs.

I would recommend the product to others in my industry due to its efficiency and advancements. 

Overall, I would rate the product an eight out of ten.

The primary use case for AppWorx Workload Automation for us is as a distributed platform job scheduler. We use it to set up complex job streams, reporting, and it is cloud-aware, allowing it to operate in a cloud environment. We use the tool to manage workload efficiently.

AppWorx Workload Automation's simplicity and powerful functionality are its most valuable features for us. It allows for efficient workload management and reports on the status of processes, which was a unique feature when it was first introduced. 

The tool now supports complex job streams and is relatively easy for operators and developers to learn. It has great error-handling capabilities and can perform actions like opening tickets for support teams. 

Despite being easy to use, the tool offers high availability and redundancy features, which we have not utilized in our organization but add to the product's capabilities.

AppWorx Workload Automation does not support mainframe environments, which limits its use for larger and older organizations like ours that still rely on mainframes.

We started using AppWorx Workload Automation under its original name, SQLoper, which we adopted back in 1994.

The stability has been very good for us. We have not faced any real issues, and it’s the main reason why we haven't enabled a lot of the redundancy features.

For us, scalability has been good, as we have not experienced any performance issues.

Initially, customer service from Broadcom was problematic for us, however, they have improved significantly. Their current support level is really good, although we have only needed their assistance once.

Positive

Our corporation uses ESP in our mainframe space, but we do not use it in our part of the organization. We have explored other options, but alternatives could not meet our needs.

The initial setup was super straightforward for us. It's a Java-based tool requiring a platform and a database like Oracle or SQL Server.

When we deployed it back in 1994, I was part of a team of four people who were responsible for bringing it in and learning how to set it up.

The return on investment has been very good for us. The product manages workloads efficiently, allowing our operators to learn and operate it quickly, which underscores its value to our business.

The licensing is fair and reasonable for what the product offers. We will soon need to redo our licensing due to changes in our department.

We evaluated another similar product to ESP developed by the originator of ESP. However, the alternative could not match what AppWorx Workload Automation does for us.

I rate AppWorx Workload Automation a nine out of ten. 

There's always room for improvement.