Share your experience using Oracle IoT Production Monitoring Cloud

Working with cloud solutions in general, specifically AWS and Azure.

I am completely new to IBM Public Cloud, so it is a learning experience here.

It has not been easy, and I did not have positive experiences with that tool compared to Azure or AWS, which I find more intuitive and better in some ways, such as performance-wise and stability.

It is more suited for hybrid clouds, hybrid and financial use cases in terms of architecture.

Feature-wise, financial industry and regulated industries are important, and it provides AI capabilities and workload management features.

IBM Public Cloud provides something that competitors don't: a part called DLDH, dedicated directly dedicated hosting. This is something that only IBM Public Cloud has, while all competitors don't have this capability.

The connectivity and speed of IBM Public Cloud are much lower compared to the competition.

I have been working with IBM Public Cloud for about 11 months.

I am very much satisfied with the technical support team at IBM Public Cloud.

On a scale of 1 to 10, I would rate them a nine, where one is worst support ever, and ten is best.

Positive

We were actually planning to buy Juniper Mist, to be more specific, but we never used that solution.

Currently transitioning into cloud, I'm working on cloud solutions, so I'm moving away from SD-WAN now.

The experience with the initial setup and configuration of this cloud is seamless.

It takes a couple of hours.

I'm not working with any AI features in IBM Public Cloud, but they are in the process of building it.

I am very satisfied with the security that IBM Public Cloud provides.

I would rate IBM Public Cloud eight out of ten, where one is worst and ten is the best.

Public Cloud

IBM

It offers services designed to meet a wide range of customer needs. It provides robust analytics and management tools to give customers complete visibility into their environment and infrastructure. With its diverse features, IBM Public Cloud aims to address various requirements and ensure a high level of service for its users.

Support could be improved.

I have been using IBM Public Cloud for two years.

It is stable and performs well. However, some issues may arise from time to time. Fortunately, they offer excellent support for both customers and partners.

I rate the solution’s stability an eight out of ten.

Due to its competitive pricing and flexible solutions, it is well-suited for small and medium-sized businesses. Its cost-effectiveness and range of services make it attractive for businesses looking to scale and manage their cloud infrastructure.

The technical support from IBM Public Cloud can be somewhat slow to respond, but overall, it is quite effective.

To receive support, you need to create a ticket. Response times can vary based on your subscription level, but it generally takes between 5 to 10 hours, or sometimes up to a day. This process is part of how you gain access to technical insights.

Neutral

AWS is more resilient and more robust than IBM.

The initial setup is moderately easy due to its mix of classic and newer platform versions, including the VPC side. This combination can make it somewhat challenging to understand compared to other public cloud vendors like Google Cloud or AWS. As for provisioning VMs, it typically takes between two to five minutes, but not longer than that.

It provides a cost-saving solution.

The prices are relatively lower compared to others. It is a good option for medium-sized businesses. However, businesses should also consider other vendors to ensure they meet their specific security and feature requirements

We also offer some managed services. Although we haven’t typically encountered issues as significant as the one we faced, after a thorough investigation, we were able to find a solution. We have implemented several services and have partnered with IBM.

The choice of solution often depends on the specific scenario, but if someone is looking for an economical option, I would certainly recommend IBM.

Overall, I rate the solution a five out of ten.