What is our primary use case?
My main use case for Dropbox Business - Enterprise is that I have been using Dropbox personal for over eight years, and when we began to look for a solution for file sharing, our first instinct was to use our internal network. However, we soon found out how challenging it can be for people to figure out how to navigate shared devices. On top of that, we needed to share files with multiple users who are not employees and don't have access to the network in my organization. Dropbox Business - Enterprise allowed us not only to share files but also to organize and back up important financial and other important documents for more redundancy without the fear of losing local data.
In my day-to-day work, I use Dropbox Business - Enterprise to share files with individuals outside of our network, and it is easy to quickly access via Dropbox Business - Enterprise app. This is a significant advantage.
What is most valuable?
The best features that Dropbox Business - Enterprise offers include secure file sharing and seamless integration. It is easy to use.
Out of those features, I find secure file sharing, seamless integration, and ease of use all very valuable in my work. Every feature counts, and it is very important, especially when it comes to secure file sharing. The secure file-sharing capability with external users and features like expiration are highly valuable. This ensures that sensitive information is shared securely while maintaining control over access to the files.
Additionally, seamless integration has allowed us to integrate it with software such as Adobe and Microsoft, enhancing our experience as software engineers. This integration allows for a smoother workflow and increased productivity. The simplicity of the platform enhances usability for both new and experienced users.
Dropbox Business - Enterprise can capture activity reports of licensed users and all activity across Dropbox. I can share data in and out of Dropbox easily, and reports of data files shared with non-licensed or out-of-the-firm individuals are easy to generate. Data encryption and security protocols for the business are excellent. Dropbox Business - Enterprise also permits secure partnerships across its platform with additional software providers such as Adobe and Microsoft. It is also easy to remove and add new licenses, scan for lost data, recover data, and clean data.
Since we started using Dropbox Business - Enterprise, our file security has improved. It is easy to share files with my team members or other people from outside my organization, thus increasing collaboration.
When I talk about improved file security and increased collaboration, I have noticed measurable changes such as fewer lost files and increased security of the files and other data services by eighty percent. Additionally, Dropbox Business - Enterprise has enabled easy organization and access to documents for compliance purposes.
What needs improvement?
Dropbox Business - Enterprise needs to be improved, especially in Google Doc integration, which is not so seamless. There should be document searching that is seamless. The desktop tool is not as robust as compared to the mobile app version.
For how long have I used the solution?
8 years
What do I think about the stability of the solution?
Dropbox Business - Enterprise is very stable. I have not experienced any downtime or lagging.
What do I think about the scalability of the solution?
The scalability of Dropbox Business - Enterprise is very good. It grows with my organization. I can handle large documents or files easily.
How are customer service and support?
The customer support from Dropbox Business - Enterprise is one of the best I have encountered. They are very proactive, very supportive, and very professional. On a scale of one to ten, I would rate the customer support at nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Google Drive, and the reason why I switched from Google Drive to Dropbox Business - Enterprise is because Dropbox Business - Enterprise does a better job in document organization and sharing compared to Google Drive.
How was the initial setup?
My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives. The setting was easy and straightforward.
What about the implementation team?
We are completely customers, and we do not have a business relationship with Dropbox other than being a customer.
What was our ROI?
I have seen a return on investment with reduced cost, quicker development turnaround, reduced management hassle, and improved collaboration between clients and team members.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives.
Which other solutions did I evaluate?
Before choosing Dropbox Business - Enterprise, I evaluated other options such as Google Analytics.
What other advice do I have?
I do not have any problem with sharing files with clients because it is secure and easy. The support is very great, and the user interface is seamless. It is very user-friendly and intuitive. I do not think there are any problems that I have noticed since I started using this platform.
My advice for others looking into using Dropbox Business - Enterprise is that it is well-suited when you need to organize files that need to be shared among a group of people. It has the added benefit of automatically providing documents. Dropbox Business - Enterprise has a great, granular level of security, as well as the ability to provide an upload folder for our clients to send files with. I would say Dropbox Business - Enterprise is less appropriate if you need to do collaborative editing on a document. While there is Google Doc integration, it is a little bit difficult to get the setup and running consistently.
I also love the ability to have Dropbox Business - Enterprise folders accessible from Finder. It makes it seem that your cloud storage is local, but you do not take up space on your hard drive. Dropbox Business - Enterprise makes it easy to share files with anyone, externally or internally, thus promoting collaboration. I would rate this product an overall eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.