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Raphael Kagotho - PeerSpot reviewer
Data Analyst at a financial services firm with 10,001+ employees
Real User
Top 20
Feb 5, 2026
Cloud sharing has transformed secure file collaboration and remote teamwork across locations
Pros and Cons
  • "Since using Dropbox Business - Enterprise, it has been a really helpful tool because we have seen it becoming very seamless for sharing files with our clients and customers and our team members, thereby improving our collaboration."
  • "To improve Dropbox Business - Enterprise, I would suggest making it faster than it is currently and arranging the interface to be more user-friendly."

What is our primary use case?

Dropbox Business - Enterprise is being used across our entire organization to transfer large files that normally cannot be emailed. We also receive large documents on a regular basis from our customers and clients that have the need to send us large volumes of data. We needed a secure way to send and receive these documents, and that is when Dropbox Business - Enterprise came into our minds and we started to use it.

A recent time I used Dropbox Business - Enterprise for transferring files was when I had to send a large amount of documents securely, and I found Dropbox Business - Enterprise to meet these needs without issue. We can send either one large document or volumes of documents securely. Co-authoring does not work from our desktop, and the documents must be accessed from Dropbox for that to work. I appreciate Dropbox Business - Enterprise because it is very easy to use. All our employees and our clients are able to use it with minimal supervision, especially when we have employees who are scattered in different locations with several working from home and one working out of state. Dropbox Business - Enterprise enables us to collaborate on workflow and to share documents across all various locations in which we have our employees.

What is most valuable?

The best features Dropbox Business - Enterprise offers include a synchronized client to synchronize files from our computer to the cloud, and the mobile app is very intuitive. It is very secure, protects our data from any breaches, and provides a means to safely store our documents without having to have physical copies. It also allows for easy organization of our documents in folders and searching the system.

Dropbox Business - Enterprise enhances cloud access remotely and also seamlessly integrates with our IT stack.

Since using Dropbox Business - Enterprise, it has been a really helpful tool because we have seen it becoming very seamless for sharing files with our clients and customers and our team members, thereby improving our collaboration. It is very secure and has boosted data security by eighty percent. It also enhances cloud access remotely and has a great return on investment because it saves us time and is affordable for our team compared to other alternatives.

What needs improvement?

To improve Dropbox Business - Enterprise, I would suggest making it faster than it is currently and arranging the interface to be more user-friendly.

For how long have I used the solution?

I have been using Dropbox Business - Enterprise for a period of eight years.

What do I think about the stability of the solution?

Dropbox Business - Enterprise is very stable.

What do I think about the scalability of the solution?

Dropbox Business - Enterprise's scalability is very good, as we are able to handle and send large files and receive large files from our clients without seeing any crashes or downtime.

How are customer service and support?

Customer support for Dropbox Business - Enterprise is very supportive, being prompt in facing any issues and responding to our queries.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I previously used Box and Apple iCloud.

I switched from Box and Apple iCloud to Dropbox Business - Enterprise because it works better across multiple platforms without taking up too many resources locally.

I moved away from Box and Apple iCloud because Dropbox Business - Enterprise offers much more cost-effectiveness compared to those solutions. It is also very easy to use, very secure, and promotes collaboration among my team members, clients, and customers globally.

How was the initial setup?

My experience with pricing, setup cost, and licensing is that the price is relatively very competitive, cost-effective, and affordable because it offers ample storage space for all our files. The setup is easy, and I have not encountered any challenges so far.

What was our ROI?

Since we started using Dropbox Business - Enterprise, we have seen some measurable return on investment. For example, it has enabled easy organization and access to documents for compliance purposes. It has been a very helpful tool, especially saving us time by sharing files faster and collaborating on files easily. It has also increased our security in my organization, boosting file sharing security and efficiency in project development by improving how easily we can share project files.

When I mention an eighty percent boost in data security, it is based on the few numbers of data breaches that we have encountered.

What's my experience with pricing, setup cost, and licensing?

I find the pricing very competitive and affordable, and I have no issue with it. The support is very proactive, and I have no issues with the customer support. Overall, it meets our business cloud management expectations, making it a good tool.

Which other solutions did I evaluate?

Before choosing Dropbox Business - Enterprise, I evaluated Box.

What other advice do I have?

I would advise others looking into using Dropbox Business - Enterprise that it is a great tool that works better across multiple platforms without taking many resources. It is easy to organize files and share them, promoting collaboration inside and outside your organization. It is very secure, cost-effective, and easy to use, making it a highly recommendable tool.

I have additional thoughts about Dropbox Business - Enterprise as there have been countless occasions when someone asked me for a file while I was away from my desk. It was extremely easy and satisfying to access Dropbox Business - Enterprise from my phone and send or share that file, allowing me to work on the go anywhere I am as long as I am connected to the internet.

I would rate this product nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 5, 2026
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Robert Jacks - PeerSpot reviewer
Sr. Software Engineer at a tech vendor with 10,001+ employees
Real User
Top 20
Feb 5, 2026
Secure file sharing has transformed collaboration and now streamlines external client work
Pros and Cons
  • "When I talk about improved file security and increased collaboration, I have noticed measurable changes such as fewer lost files and increased security of the files and other data services by eighty percent."
  • "Dropbox Business - Enterprise needs to be improved, especially in Google Doc integration, which is not so seamless."

What is our primary use case?

My main use case for Dropbox Business - Enterprise is that I have been using Dropbox personal for over eight years, and when we began to look for a solution for file sharing, our first instinct was to use our internal network. However, we soon found out how challenging it can be for people to figure out how to navigate shared devices. On top of that, we needed to share files with multiple users who are not employees and don't have access to the network in my organization. Dropbox Business - Enterprise allowed us not only to share files but also to organize and back up important financial and other important documents for more redundancy without the fear of losing local data.

In my day-to-day work, I use Dropbox Business - Enterprise to share files with individuals outside of our network, and it is easy to quickly access via Dropbox Business - Enterprise app. This is a significant advantage.

What is most valuable?

The best features that Dropbox Business - Enterprise offers include secure file sharing and seamless integration. It is easy to use.

Out of those features, I find secure file sharing, seamless integration, and ease of use all very valuable in my work. Every feature counts, and it is very important, especially when it comes to secure file sharing. The secure file-sharing capability with external users and features like expiration are highly valuable. This ensures that sensitive information is shared securely while maintaining control over access to the files.

Additionally, seamless integration has allowed us to integrate it with software such as Adobe and Microsoft, enhancing our experience as software engineers. This integration allows for a smoother workflow and increased productivity. The simplicity of the platform enhances usability for both new and experienced users.

Dropbox Business - Enterprise can capture activity reports of licensed users and all activity across Dropbox. I can share data in and out of Dropbox easily, and reports of data files shared with non-licensed or out-of-the-firm individuals are easy to generate. Data encryption and security protocols for the business are excellent. Dropbox Business - Enterprise also permits secure partnerships across its platform with additional software providers such as Adobe and Microsoft. It is also easy to remove and add new licenses, scan for lost data, recover data, and clean data.

Since we started using Dropbox Business - Enterprise, our file security has improved. It is easy to share files with my team members or other people from outside my organization, thus increasing collaboration.

When I talk about improved file security and increased collaboration, I have noticed measurable changes such as fewer lost files and increased security of the files and other data services by eighty percent. Additionally, Dropbox Business - Enterprise has enabled easy organization and access to documents for compliance purposes.

What needs improvement?

Dropbox Business - Enterprise needs to be improved, especially in Google Doc integration, which is not so seamless. There should be document searching that is seamless. The desktop tool is not as robust as compared to the mobile app version.

For how long have I used the solution?

8 years

What do I think about the stability of the solution?

Dropbox Business - Enterprise is very stable. I have not experienced any downtime or lagging.

What do I think about the scalability of the solution?

The scalability of Dropbox Business - Enterprise is very good. It grows with my organization. I can handle large documents or files easily.

How are customer service and support?

The customer support from Dropbox Business - Enterprise is one of the best I have encountered. They are very proactive, very supportive, and very professional. On a scale of one to ten, I would rate the customer support at nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Google Drive, and the reason why I switched from Google Drive to Dropbox Business - Enterprise is because Dropbox Business - Enterprise does a better job in document organization and sharing compared to Google Drive.

How was the initial setup?

My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives. The setting was easy and straightforward.

What about the implementation team?

We are completely customers, and we do not have a business relationship with Dropbox other than being a customer.

What was our ROI?

I have seen a return on investment with reduced cost, quicker development turnaround, reduced management hassle, and improved collaboration between clients and team members.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives.

Which other solutions did I evaluate?

Before choosing Dropbox Business - Enterprise, I evaluated other options such as Google Analytics.

What other advice do I have?

I do not have any problem with sharing files with clients because it is secure and easy. The support is very great, and the user interface is seamless. It is very user-friendly and intuitive. I do not think there are any problems that I have noticed since I started using this platform.

My advice for others looking into using Dropbox Business - Enterprise is that it is well-suited when you need to organize files that need to be shared among a group of people. It has the added benefit of automatically providing documents. Dropbox Business - Enterprise has a great, granular level of security, as well as the ability to provide an upload folder for our clients to send files with. I would say Dropbox Business - Enterprise is less appropriate if you need to do collaborative editing on a document. While there is Google Doc integration, it is a little bit difficult to get the setup and running consistently.

I also love the ability to have Dropbox Business - Enterprise folders accessible from Finder. It makes it seem that your cloud storage is local, but you do not take up space on your hard drive. Dropbox Business - Enterprise makes it easy to share files with anyone, externally or internally, thus promoting collaboration. I would rate this product an overall eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 5, 2026
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