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Examples of the 102,000+ reviews on PeerSpot:

Raja Nagendra Kumar - PeerSpot reviewer
C.T.O at a computer software company with 1-10 employees
Real User
Top 20Leaderboard
Jan 22, 2026
Integrated issue tracking has improved collaboration and streamlined my project workflows

What is our primary use case?

My key use case for GitHub Issues covers all the projects, including version control as well as issue tracking and discussions.

What is most valuable?

I use the labeling feature in GitHub Issues. Regarding task prioritization, I think integration with code repositories in GitHub Issues is easy to manage. In my opinion, the ability to assign issues to specific team members is a good function, and I think it simplifies collaboration. I utilize the Insights tab in GitHub Issues, and I can provide feedback about that option.

Based on my experience, GitHub Issues provides main benefits, such as saving time, saving money, and streamlining processes for me and my company.

What needs improvement?

The only issues I see as potential areas of improvement for GitHub Issues are that I would appreciate seeing some additional functions that can simplify my work.

For how long have I used the solution?

I have been working with GitHub Issues for more than five years.

What do I think about the stability of the solution?

I believe we're talking about GitHub Enterprise, and for stability, I would rate the product a solid 10.

What do I think about the scalability of the solution?

I would rate scalability from one to ten based on my experience as a solid rating.

How are customer service and support?

I would provide feedback on technical support from GitHub, which operates through forum support. I would rate this aspect a 3.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

If I compare GitHub Issues with Jira, GitHub Issues is the better solution for me. For GitHub pricing in the Enterprise version, I would rate it as a 10.

How was the initial setup?

The initial setup for GitHub Issues is simpler than Jira.

Which other solutions did I evaluate?

If I compare GitHub Issues with Jira, GitHub Issues is the better solution for me, and for GitHub pricing in the Enterprise version, I would rate it as a 10.

What other advice do I have?

I can definitely recommend GitHub Issues to other users. I would rate this product a 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 22, 2026
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reviewer2754531 - PeerSpot reviewer
Senior QA Engineer at a outsourcing company with 201-500 employees
Real User
Top 10Leaderboard
Sep 4, 2025
Effective project management is enhanced with improved monitoring features
Pros and Cons
  • "Sentry's performance monitoring has helped us understand where the bottlenecks are in our application and allowed us to optimize critical transactions for a faster user experience."
  • "Sentry's performance monitoring has helped us understand where the bottlenecks are in our application and allowed us to optimize critical transactions for a faster user experience."
  • "One area where I think Sentry can improve is in the granularity of its alerting system, as it sometimes feels too sensitive or not customizable enough."
  • "One area where I think Sentry can improve is in the granularity of its alerting system, as it sometimes feels too sensitive or not customizable enough."

What is our primary use case?

Can you please describe a few use cases for Sentry? What do you use it for?

How has it helped my organization?

Thank you so much for that. To sum it up, what are the main benefits that you have seen from using Sentry or how it helps to improve the way your organization functions?

What is most valuable?

What do you find valuable about Sentry? What are the best features in it from your perspective? And why do you find them valuable?

Can you tell me more about the performance monitoring aspect? How would you describe the benefits of Sentry's performance monitoring in optimizing application speed?

What needs improvement?

What would you like to see improved or enhanced in Sentry in the future?

Are there any specific features that you would like to see included in the next releases of Sentry?

What do I think about the stability of the solution?

Overall, regarding the performance and stability of Sentry, have you had any downtimes, crashes, lag in stability issues with it?

What do I think about the scalability of the solution?

When it comes to the scalability aspect, do you find it scalable?

How are customer service and support?

Do you know anything about the technical support or customer service team of Sentry? Have you escalated any questions to them?

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Can we discuss which product you used before Sentry?

How was the initial setup?

Were you involved in the initial setup of Sentry when it was introduced to your workflows?

What's my experience with pricing, setup cost, and licensing?

Do you know anything about the pricing aspect, the licensing costs, setup cost of Sentry product?

Which other solutions did I evaluate?

What other options did you evaluate before you decided to go with Sentry?

Were there any disadvantages or cons of Sentry in comparison to other available solutions in the market?

What other advice do I have?

Based on your experience, is there any advice or recommendation that you may share with other organizations considering Sentry for their environment? Should they keep anything in mind before choosing Sentry? On a scale of 1-10, this solution was rated as a 7.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 4, 2025
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