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Before joining HRIS, I worked in IT for more than ten years. We are using SAP SuccessFactors Learning for employee central, recruitment, goals, and performance. We were using HCM for time and payroll and SAP SuccessFactors Learning for employee master data updates, which are visible to employees for their checking and updating. Master data changes such as marital status or employee dependency updates need to match our time and payroll system.

Reporting in SAP SuccessFactors Learning is somewhat limited. For on-premises or HCM versions such as ECC 6, due to localized payroll requirements, you must use ad hoc to generate some of the reports needed.

SAP SuccessFactors Learning easily interfaces with our other systems.

The GUI of SAP SuccessFactors Learning is still not very good. The drop-downs are too limited. One thing I want to have is an advisory banner with highlighted font that employees can visibly see during login, but support indicated this cannot be done. I have already raised this request to the support team, and they mentioned that the same request has come from other companies.

I have been using this solution for approximately five years.

For now, the system is performing well.

We have not experienced scalability issues at this time.

The technical support is acceptable. However, I work in HRIS and we have an internal IT team that handles initial level one or level two support. Should we need enhancements or fixes, we coordinate through them.

Our deployment is on AWS. I am not certain of the full scale of the architecture. Of course, enterprise solutions are always expensive. Having a solution is a very effective way to handle and complete the job. While I understand that the majority of solutions are quite expensive, this is not limited to SAP SuccessFactors Learning. Darwinbox is expensive, and I know that Oracle is expensive as well. Organizations cannot use Microsoft Excel to process payroll. My review rating for this product is seven out of ten.

I work with Blackboard Learning Management as an administrator for various institutions, including Purdue University. Currently, I work in cybersecurity and help teach a course partially delivered through Blackboard Learning Management, though this experience is not as in-depth as before.

We primarily deliver a malware analysis course through Blackboard Learning Management. The course has components for pure instruction, and the individual learning modules include exams delivered through the platform. We use various plugins, such as Panopto, to record and redeliver lectures to students for offline viewing.

Regarding the impact of Blackboard Learning Management's interactive tools on student engagement and collaboration in the educational environment, I haven't used it in a corporate environment and believe it is a misplaced tool for that context, as it requires too much knowledge to be effective. For student engagement, I can speak from experience across sixth grade through master's level. There are tools that can engage anyone at those levels, such as carefully displayed content, requiring students to use discussion boards where they must post and answer a certain number of times per week. This prompts students who might not be willing to share to provide their perspectives and experiences, allowing them to see the rich set of perspectives from their peers who will later become their colleagues in the workplace or academia.

Since I've been working with Blackboard Learning Management for an extended period, I've witnessed its evolution and consistent dedication to pedagogy. The platform's ability to deliver exams and content in a technical way is superior to most other platforms. This delivery system allows for establishing checkpoints before progressing to new content, ensuring students understand current material before moving forward.

The platform offers various conditions for content progression and exams. Students can take exams multiple times at the instructor's discretion, requiring specific passing scores for content release. Additionally, peer-reviewed paper submissions can be required before accessing new content. If a student struggles with an exam section, the system halts the exam and allows review of the specific content they might not understand.

The adaptive release feature is particularly interesting as it customizes the learning environment for individual students, including those with special needs or delivery requirements. The platform checks documents for accessibility, sending alerts for missing alt text in images and can generate automatic alt text. This ensures compliance with universal design laws, similar to U.S. 508 compliance.

While specific measurable benefits cannot be specified since this course has always been delivered through Blackboard Learning Management, the course has grown from 12 students to nearly 200 at semester start. The structured delivery enables incorporation of additional teaching assistants due to uniform methodologies. The platform's compatibility for data export to other institutions opens interesting revenue streams through course sharing agreements, which has influenced my consistent choice to work with it.

Most of the improvements I would have suggested for Blackboard Learning Management five years ago have been implemented. However, it would be beneficial to have greater ease in programmatically importing and customizing courses. Though the trajectory has been positive, the ability to use JSON data for quicker course setup would be valuable, even though the setup burden remains low for experienced users. An area for enhancement would be the flexibility in sorting languages, as issues arise in Norwegian and Dutch when special characters are treated incorrectly within the sorting process, which impacts localization.

The solution has been used across multiple institutions and roles over many years.

Regarding stability and performance, while the platform is scalable, the only downtime with hosted Blackboard Learning Management occurred due to a problematic BGP routing change. Once presented with evidence, the issue was promptly addressed, reflecting the overall quality of their support.

My experience with Blackboard Learning Management's tech support has been fantastic. I've accessed pools of technicians and premier support where few customers are served by each agent. While the pool support may not have been as strong previously, the specialized support remains some of the best I've encountered across various products from networking to databases to LMSs.

On a scale of one to ten, Blackboard Learning Management's tech support rates a solid eight or nine, depending on whether base support or top-tier support is utilized.

I have evaluated other LMS systems before choosing Blackboard Learning Management, including Canvas, BrainHoney, and several others, though it has been over eight years since engaging with those products.

Setting up Blackboard Learning Management was complex for the last fresh install managed on Blackboard 9. It included a workbook guiding the setup process, ensuring thorough documentation, which was vital before the advent of easy data pulls with JSON.

The aspect of documentation and sustainability has remained integral, and I still retain setup documents from an organization where I implemented Blackboard Learning Management in 2005, demonstrating how helpful and useful the format has remained for developing documentation over the years.

When considering the centralized dashboard in Blackboard Learning Management, insights for stakeholders are limited due to minimal contact. However, when managing changes in courses or curriculum, particularly in government-controlled environments, having data to support opinions strengthens the case for sharing information clearly with leadership, allowing educators to present the effectiveness or issues within the learning environment.

We procured Blackboard Learning Management directly from Blackboard. My advice to organizations considering Blackboard Learning Management is to engage with someone deeply knowledgeable about training users in all features because a poorly implemented product leads to wasted resources and underutilization of features. A robust implementation strategy, good follow-ups, and regular check-ins with newer employees are essential to maximizing educational opportunities.

The main differences between Blackboard Learning Management and competitors center on niche offerings. While Blackboard Learning Management may not excel in flexibility compared to some competitors, maintaining a consistent underlying structure is critical for course export and import functionalities, especially when scaling.

I rate Blackboard Learning Management a 9 out of 10.