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Thangaraj Ramasamy - PeerSpot reviewer
Consultant at Arcwide
Reseller
Top 20
Has supported project management and business customization through strong modular flexibility

What is our primary use case?

Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.

What is most valuable?

The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages.

The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

What needs improvement?

When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on. While they are introducing features such as the copilot, we still have more exploring to do to uncover what they are bringing up, so I believe they should improve in this area.

For how long have I used the solution?

I have been working with IFS Cloud Platform for around 15 years.

What do I think about the stability of the solution?

I have been in this field for 15 years, and when I started my career with IFS in 2004, the software seemed quite unusual. Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously, and IFS has acquired many very good customers throughout these 15 years.

What do I think about the scalability of the solution?

IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure. For instance, when a customer wants to adopt a different way of doing things or a customized process within IFS, while we would initially suggest using the standard functionality, it is still straightforward to customize it based on the customer's needs, which we currently do for many customers.

What other advice do I have?

I am familiar with IFS Cloud Platform. I am not able to discuss the impact of real-time data insights on productivity and efficiency at this time due to a meeting.

On a scale of 1-10, I rate IFS Cloud Platform an 8.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Head - IT Asset & Service Management at Nexperia
Real User
Top 20
Offers comprehensive reporting and utilization analysis but pricing remains a concern

What is our primary use case?

We are using Snow License Manager, which was recently acquired by Flexera. I confirm that we're working with Flexera for IT asset management. We are using Snow License Manager for software discovery and compliance reporting. We are only using Snow License Manager, which is the result of Flexera's recent acquisition of Snow Software. I am only dealing with Snow License Manager, not with Snow Device Manager.

What is most valuable?

The tool has relatively all basic and intermediate capabilities to meet our requirement. The price is a little bit on the higher side than other tools available in the market, except ServiceNow. ServiceNow is pretty expensive, but Snow License Manager is much more cost-effective than ServiceNow. In comparison to other software management tools, Snow License Manager is a bit on the higher side in terms of cost. In terms of capability and ease of use, it's good.

We have all types of connectors in Snow License Manager, enabling effective data collection from various sources and reconciling them. Additionally, they have a very comprehensive software recognition library, which consists of a broad list of software signatures. This allows for proper identification of the software installed in the system, particularly within a hybrid environment containing on-prem, cloud, and different types of SaaS software, all of which are supported by their connectors to provide a one-stop shop report for all data sources.

We haven't used the automated license tracking feature of Snow License Manager. They have some automation and orchestration functions, but our organization does not utilize them.

The utilization analysis tool is effective. The Snow cloud-based functionality is pretty comprehensive for our organization, as Snow License Manager, with its connectors, is capable of providing all the required information, including when the last time a user logged in occurred. This information allows for effective license re-harvesting, along with other necessary functionalities.

What needs improvement?

My only expectation from Snow License Manager is regarding the pricing, as I think it isn't competitive and is on the higher side. Since Flexera acquired it, they are likely trying to maintain their price point while reducing competition. However, if they could make their prices comparable to other software asset management tools, apart from ServiceNow, as it is still cheaper than ServiceNow, that would be ideal. I won't call this a complaint; I regard it as an expectation I have.

For how long have I used the solution?

I have been working with Snow License Manager for almost three years now.

How are customer service and support?

They are able to provide technical support whenever we need it for Snow License Manager.

How would you rate customer service and support?

How was the initial setup?

The initial setup for Snow License Manager in my case is an on-prem setup. It is pretty straightforward to deploy Snow License Manager; it's not very complicated. I think it took about four weeks to deploy.

What about the implementation team?

It depends on the team structure, as server setup and server build require different teams. However, for the actual setup and rolling out agents, a maximum of two people were needed.

What was our ROI?

I have not seen a return on investment yet. I probably will see a return on investment in one or two years.

What other advice do I have?

The reporting tools of Snow License Manager helped me generate insights into software deployment and usage patterns. For Oracle or Microsoft, the insights informed us about the usage levels and application connections, determining whether users are utilizing the applications or not. This identification of usage patterns empowers us, particularly for SaaS-based subscriptions, during renewal periods to decide whether to purchase more subscriptions or reduce them, allowing investment of saved funds into other tools.

I am not expecting any additional features in the next release. I would recommend Snow License Manager to medium to large organizations. However, for organizations managing fewer than 5,000 endpoints, it might be a bit of overkill, while it definitely makes sense for those managing more than 10,000 endpoints. It will be too expensive for organizations with fewer than 5,000 endpoints, and it may also be too complex for them.

On a scale of 1-10, I rate Snow License Manager a 7 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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