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PeerSpot user
Software Engineer at a tech vendor with 11-50 employees
Real User
Feb 9, 2026
Automation has transformed HR and accounting workflows and now saves thousands of manual hours

What is our primary use case?

My main use case for SS&C Blue Prism is to automate repeated tasks which don't require human intervention and to save time and cost through automation. A few HR processes have already been automated. A couple of accounting functionalities are in the process of automation. Once done, it will be able to handle this task without any hassle. We are offering clients the opportunity to include this in their own processes as well, and talks for this are in the finalizing stage.

What is most valuable?

The best features SS&C Blue Prism offers are that data manipulation and handling is very easy and user-friendly. Email handling is excellent, and we are able to automate this task easily. It is considerably secure in handling sensitive data credentials.

SS&C Blue Prism has positively impacted my organization as it has saved a considerable amount of time, more than 5,000 hours of manual work so far. It has saved a considerable amount of money as well. If their costing improves, this metric will improve largely for all organizations. It requires very little coding, so instead of hiring new people trained in a specific tool, we are able to manage this with the existing workforce with a few weekend classes. This approach is very manageable.

What needs improvement?

People new to automation will find it a bit tedious at the beginning because object recognition methods will take a while to catch on. Pricing for SS&C Blue Prism will need improvement for larger market capture.

SS&C Blue Prism can be improved in that costing is on the higher side, especially for organizations working under a tight budget. Object recognition could use improvement. It is almost there, but if we could do away with almost any need for coding, it will be great, especially for those who are less tech-savvy.

The documentation for SS&C Blue Prism is adequate, but tutorials and online videos would be beneficial if added.

The only other improvements needed for SS&C Blue Prism that I haven't mentioned yet is that costing is higher and object recognition work may need time to be hands-on.

For how long have I used the solution?

I have been using SS&C Blue Prism for the past five years.

What do I think about the stability of the solution?

SS&C Blue Prism is very stable. I have not experienced any downtime or lagging.

What do I think about the scalability of the solution?

SS&C Blue Prism's scalability is excellent as it can easily handle a large amount of data. It grows with my organization's needs and is very scalable.

How are customer service and support?

My experience with SS&C Blue Prism's customer support is that the support is good and with time, online support in other forums is becoming available as well.

Which solution did I use previously and why did I switch?

Previously, we were using UiPath Enterprise RPA platform. The reason why we switched, despite UiPath being a good tool, was that it is open source, so it has some limitations. However, SS&C Blue Prism is more popular and famous as of now. Our team took that into consideration before making the final decision. It is also very easy to use with minimal coding. Additionally, it automates a lot and is easy to handle, saving time and money. Those factors were another big plus. That is why we decided to switch from UiPath to SS&C Blue Prism.

How was the initial setup?

My experience with SS&C Blue Prism's pricing, setup cost, and licensing is that the cost can be high, especially for organizations working under a tight budget, so the price could be more pocket-friendly and user-friendly. The setup is fairly simple. If you could do away with the coding, it would be perfect.

What was our ROI?

I have seen a return on investment with SS&C Blue Prism as it has saved us money and time through automation.

What's my experience with pricing, setup cost, and licensing?

My experience with SS&C Blue Prism's pricing, setup cost, and licensing is that the cost can be high, especially for organizations working under a tight budget, so the price could be more pocket-friendly and user-friendly. The setup is fairly simple. If you could do away with the coding, it would be perfect.

Which other solutions did I evaluate?

Before choosing SS&C Blue Prism, I evaluated other options such as Micro Focus LoadRunner.

What other advice do I have?

I calculated the 5,000 hours saved through SS&C Blue Prism by doing a consideration and comparison between our previous tool, which was UiPath Enterprise RPA platform. I can now calculate that we have been able to save 5,000 hours of manual work so far.

My advice to others looking into using SS&C Blue Prism is that it is a good tool that has enabled us to handle a large amount of data. It saves time and cost through automation. Therefore, it is a great tool.

SS&C Blue Prism is very secure in handling our sensitive data credentials, and we have peace of mind. I would rate this product a 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 9, 2026
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reviewer2801796 - PeerSpot reviewer
Software Engineer at a media company with 10,001+ employees
Real User
Feb 10, 2026
Data modeling has streamlined complex relationships and supports optimized cloud migration

What is our primary use case?

For erwin Data Modeler, the use case was to create a data model for the organization. It articulates how data flows throughout the organization. For example, we have an employee table with two types of employees: permanent employees and contract-based employees. Contract-based employees are hired from an external organization. In the table structure, we would have multiple tables including employee, permanent, contract employee, and external organization. However, we did not want multiple tables. We wanted to combine them into one super table to reduce the normalized form. This approach is called a super-type rollup.

We did not use erwin Data Modeler for AI purposes. It was used for the migration part from SQL Server to the Azure Cloud. I did not work on the AI part for that project.

The project I was working on is based in the finance domain. For whatever quarter expenses our client had, we needed to communicate that with the client-side finance team management. That communication was not handled by me. I created the model and handed it over.

What is most valuable?

The best feature that I loved about erwin Data Modeler is the transformation part. We can create two types of models: the physical and logical models. Suppose there are multiple relationships such as one-to-one relationships, many-to-one relationships, and many-to-many relationships. If we want to reduce the size and optimize the data model, there is a transformation with an inbuilt functionality that helps resolve these issues. When one table is reflecting to ten other tables, it becomes very difficult to find relationships between them. If there are tens and hundreds of tables, finding relationships becomes increasingly complex. However, erwin Data Modeler has an inbuilt transformation that helps resolve many-to-many relationships and provides a better data model. This means I do not have to manually go through each and every table to find the relationships involved.

The tool is also very intuitive and easy to use. It is a simple drag-and-drop interface where we can create ER diagrams and import multiple projects. There is an Excel file where we write all the schemas and columns present in the table along with their data types. This Excel file has a VBA script. Once we finish putting all the data into that Excel file, we generate the model using that VBA. We then import that file into erwin Data Modeler and it is almost done. The transformations and other operations are the later part of the process.

What needs improvement?

As we all know, AI is taking up a majority of things. I felt that erwin Data Modeler is a bit of an outdated tool. It needs a new look and integrating AI into it would be much better for learning. AI would guide us on what operations we have to go through. If we are stuck somewhere, we could query the tool directly and ask about data modeling operations, and it would help us. Otherwise, we have to search on YouTube or Google or other sources to learn how to use erwin Data Modeler. An inbuilt guide within the tool would be much better, and an AI guiding tool would be even more helpful.

For how long have I used the solution?

I have been working in my current field for three and a half years.

What do I think about the stability of the solution?

I have never faced any instability issues.

What do I think about the scalability of the solution?


Which solution did I use previously and why did I switch?

I did not have the opportunity to try other data modeling tools because my company had only one data modeling tool with just one erwin Data Modeler license.

How was the initial setup?

I joined the company after erwin Data Modeler was already deployed. Whatever new data models came up, I had to make the data models and hand them over to my superiors.

What's my experience with pricing, setup cost, and licensing?

I have no idea about the setup cost because I did not buy the license.

What other advice do I have?

I would appreciate more information because I do not have much knowledge about PeerSpot. The team that contacted me on LinkedIn talked with me about erwin Data Modeler. I worked on it for four to five months. The last time I worked on it was last year in August. It is not difficult to learn how to use erwin Data Modeler. It is very easy, and there are reference materials available on YouTube. I did not face any difficulties learning the tool. The issue was not with erwin Data Modeler itself but with the organizational constraints. I did not have access to everything, which prevented me from exploring the tool further. I would give this review a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 10, 2026
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