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Chief Technology at a transportation company with 201-500 employees
Real User
Top 10
Dec 20, 2025
Unified design system has transformed collaboration and consistently improved user acceptance
Pros and Cons
  • "Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy."

    What is our primary use case?

    I use Valere's Infrastructure and Managed Services for user experience and user interface design work on my new platform called Apex.

    Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. Valere's Infrastructure and Managed Services provided key deliverables that included complete design specifications, interactive prototypes, reusable component libraries, and a white-label design system for my future Apex platform.

    What is most valuable?

    Valere's Infrastructure and Managed Services supported me in building a unified design system using a comprehensive component library with Material UI and custom extensions. They helped lead the design and iterated on various modules within my Apex platform. They provided high-fidelity Figma prototypes and validated the prototypes with the product owners and actual users.

    Valere's Infrastructure and Managed Services offers dependability, on-schedule delivery of designs as requested, and the ability to work effectively and align with the technical teams.

    Valere's Infrastructure and Managed Services helps improve communication and articulates the details of the designs very effectively in my day-to-day work.

    Valere's Infrastructure and Managed Services has been an important component in my platform development and my user experience strategy.

    I have noticed much improved product owner acceptance and designs that are well accepted by the user community since working with Valere's Infrastructure and Managed Services.

    What needs improvement?

    I do not have any feedback for improvements regarding Valere's Infrastructure and Managed Services.

    For how long have I used the solution?

    I have been using Valere's Infrastructure and Managed Services for the last two years.

    How are customer service and support?

    My overall rating for Valere's Infrastructure and Managed Services customer service is five out of five.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    Valere's Infrastructure and Managed Services excels when they understand my operational context. They facilitate and improve my team communications and collaboration. They do an excellent job of establishing a clear decision-making process and iterative approaches, and work very effectively with product owners and technical teams. I would rate this review a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Dec 20, 2025
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    Hilax Chamberlain - PeerSpot reviewer
    Digital Marketing Manager at a manufacturing company with 10,001+ employees
    Real User
    Top 20
    Feb 7, 2026
    Centralized content management has unified our digital channels and delivers consistent experiences
    Pros and Cons
    • "Being able to connect everything to one universal system was a game changer for us, giving us an overall better digital experience."
    • "Bug troubleshooting is challenging and requires developer expertise."

    What is our primary use case?

    Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our central content management tool for managing all our applications and delivering a consistent digital experience across them. The component-based architecture reduces development and deployment time. It manages our digital assets, ensures brand consistency, and enables us to deliver customized content easily. It seamlessly integrates with almost every enterprise solution and provides built-in analytic tools for improving customer engagement and better operational efficiency.

    A specific example of how I use Adobe Experience Manager in my daily work is that it functions as a secure solution for personalized content delivery across all applications, ensuring consistency and brand value. It complies with all security standards and has a large user community for better support. It is a powerful and reliable platform that has been truly helpful in my organization. Being able to connect everything to one universal system was a game changer for us, giving us an overall better digital experience.

    What is most valuable?

    Adobe Experience Manager offers enterprise-level digital assets management and very robust customization, brand value consistency, and omnichannel delivery. It saves development and maintenance time.

    The digital asset management and omnichannel delivery features have benefited my team by managing our digital assets, ensuring brand consistency, and enabling us to deliver customized content easily to our clients. Organizing and obtaining information from results is beneficial. Strengthening our online experience as a brand is valuable. Easy integration with other Adobe services improves productivity and provides a smooth experience.

    Adobe Experience Manager has positively impacted my organization by enabling component and page reuse, which reduces application size. It saves manual effort for maintaining all applications, improves traffic, and ensures consistency across all our applications. It provides better security, scalability, and makes our applications more robust.

    What needs improvement?

    Adobe Experience Manager performs well overall, though some improvements could be made. Bug troubleshooting is challenging and requires developer expertise. Pricing is higher and not as pocket-friendly as other alternatives. Additionally, AI-generated content sometimes creates issues.

    I believe the user interface should be more user-friendly and intuitive for all levels, allowing beginners to use this tool easily.

    For how long have I used the solution?

    I have been using Adobe Experience Manager for six years.

    What do I think about the stability of the solution?

    Adobe Experience Manager delivers very high performance, is reliable, and operates fast. It handles a huge amount of data smoothly.

    What do I think about the scalability of the solution?

    Adobe Experience Manager makes our applications more scalable, secure, and efficient. It is very scalable and handles my organization's growth efficiently and quickly.

    How are customer service and support?

    My experience with customer support has been extremely positive. When reaching out to them, they respond quickly and offer solutions. I highly appreciate them, and the large community is also very helpful and answers questions straightforwardly.

    How would you rate customer service and support?

    How was the initial setup?

    Implementing Adobe Experience Manager in my organization was easy, especially because customer support was very helpful. After going through the learning curve, it becomes straightforward.

    What about the implementation team?

    I would describe the learning curve for new users or teams adopting Adobe Experience Manager as relatively smooth because customer support is very proactive and helpful, especially with new users learning how to use Adobe Experience Manager.

    What was our ROI?

    I have seen specific outcomes from using Adobe Experience Manager, such as a reduction in manual efforts, particularly for maintaining all our applications. There has been a 65% reduction in manual work. Our traffic has increased by 45%. Security has been very robust and has improved by 70%.

    What's my experience with pricing, setup cost, and licensing?

    Adobe Experience Manager performs well overall. Bug troubleshooting is challenging and requires developer expertise. Pricing is higher and not very pocket-friendly compared to other alternatives.

    What other advice do I have?

    Adobe Experience Manager integrates very seamlessly with other platforms and tools in my organization, so I have no concerns with that.

    I feel very comfortable with the security of Adobe Experience Manager because of its robust security features, and we have not experienced any data breaches since we started using it.

    My advice to others considering Adobe Experience Manager is that it is a good tool when consistency across all applications related to design, assets, or content is needed. It reduces application size because it enables component reuse repeatedly without any problems. Managing everything is straightforward and secure. I recommend this solution highly.

    Adobe Experience Manager is very flexible and transparent for developers creating the UI across all applications using a single platform. From managing assets and content, it is excellent, easy, and quick. I would rate this product nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Feb 7, 2026
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