Compare LevelBlue vs Veracode

LevelBlue

Based on 180 reviews.

Veracode

Based on 219 reviews.

Latest Research

Buyer's Guide

SonarQube vs. Veracode

September 2026

SonarQube vs. Veracode

Updated: September 2026

Sample Customers

Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Popular Solutions

LevelBlue USM Anywhere

1 reviews

Cybereason Endpoint Detection & Response

2 reviews

LevelBlue Managed Detection and Response

7 reviews

Veracode

18 reviews

Veracode Security Labs

1 reviews

Top Industries

Outsourcing Company

21%

Construction Company

20%

Comms Service Provider

11%

Financial Services Firm

14%

Manufacturing Company

12%

Outsourcing Company

10%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Delivery Analyst at a consultancy
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple...
Read full review of Cybereason Endpoint Detection & Response »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of LevelBlue MailMarshal »

Review 1 of 5

VinothKumar5
Head for Application Security at Hexaware Technologies Limited
I work in a service-based organization with multiple tools, as every different customer is using different tools....
Read full review of Veracode Security Labs »
Yash Shende
Software Development Engineer II at Rocket Software
I have been using Veracode for the last two years, which is one of the security scans that is part of our...
Read full review of Veracode »

Review 1 of 2

Customer Service

Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
The customer service and support are standard, comparable to other companies and nothing particularly good or bad.
Read full review of LevelBlue USM Anywhere »
Ivan Burke
Head of Research Development and Innovation at CSIR
In terms of support quality, it depends; if you're a partner with them, they provide fairly good support through a...
Read full review of Cybereason Endpoint Detection & Response »
Gabriel Clement
Lead IT Security and Remediation at a financial services firm
The partner that we liaised with during deployment manages any issues. We raise a ticket, push it to them, and work...
Read full review of LevelBlue USM Anywhere »
Chad Kliewer
Information Security Officer at PTCI
I have been working with the product team a lot and giving them a lot of unsolicited feedback. I would rate the...
Read full review of Cybereason Endpoint Detection & Response »
Oluwatoyese Agoro
Information Security Engineer at Infoprive
The customer service and support respond fast and we jump on sessions fast, unlike some other vendors that can be...
Read full review of LevelBlue USM Anywhere »
Anonymous User
System Administrator at a financial services firm
Customer Service: Customer service is very good. Technical Support: Technical support is very good. They have always...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Analyst at a tech services company
Customer Service: I would rate customer service as a nine out of 10. Technical Support: I would rate technical...
Read full review of LevelBlue USM Anywhere »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway [EOL] »
Anonymous User
Soc Analyst at a media company
Customer support is very good. They help whenever we get stuck, and we raise tickets to customer support to get help.
Read full review of LevelBlue Managed Detection and Response »
Sergey Kornienko
Director of Department at BAKOTECH LLC
Technical support has always been quite good. With the product itself, we haven't personally had any issues. However,...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Technical Specialist Manager at a tech services company
Though I don't have much experience with the technical support of the product, I rate the technical support a nine...
Read full review of Cybereason Endpoint Detection & Response »
Vinayaka R
Security Analyst at a consultancy
We knew that we had an option to raise tickets if we faced any issues with the product, but during the four-month...
Read full review of LevelBlue Managed Detection and Response »
Riyad Chowdhury
Senior Systems Engineer at Turner Broadcasting System
I have not contacted the technical support.
Read full review of LevelBlue Managed Detection and Response »
Anonymous User
Network and Security Engineer at a tech services company
Good. They have technically fluent engineers there.
Read full review of LevelBlue USM Anywhere »
Anonymous User
IT Security Architect at a healthcare company
7/10
Read full review of LevelBlue USM Anywhere »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of LevelBlue DbProtect »
Anonymous User
IT Security Administrator at a local government
They're very good.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Delivery Manager at a tech services company
Customer Service: Customer service is available 8 to 5 EDT. In emergency cases, it is difficult to reach them....
Read full review of LevelBlue USM Anywhere »
Anonymous User
Global IT Project Manager at a manufacturing company
For me, the technical support is good. I asked support for certain points to move on, in terms of new things, and I...
Read full review of Cybereason Endpoint Detection & Response »
Jomel Varghese
Network and Security Infrastructure Manager at a wholesaler/distributor
We don't reach out to technical support from AT&T AlienVault USM. We go through our third-party provider. They are...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Infrastructure Engineer at a tech services company
Customer Service: Very good. Technical Support: Very good.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Sr. Networking & EMS Analyst
Customer Service: The customer service is excellent, we have quick and knowledgeable help on all our calls. Technical...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Solutions Engineer at a computer software company
It is pretty good. I usually don't contact their support. I usually contact their sales team. I work with their...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Director of Learning and Development at ACA - Ateliers de conversation anglaise
Cybereason support has been great.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Technical Consultant at Revel Tech Security Sdn Bhd
Since using the solution, post-installation I have not come to a point where I needed to contact their customer...
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of LevelBlue DbProtect »
Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of LevelBlue DbProtect »
Anonymous User
IT Assistant at a financial services firm
Customer Service: 10, they have great customer Service Technical Support: 10
Read full review of LevelBlue USM Anywhere »
Anonymous User
IT Security Analyst at a financial services firm
Customer Service: Customer service is 8/10. Technical Support: Technical support is 9/10. Engineers are very...
Read full review of LevelBlue USM Anywhere »
Jason G.
Market Development Manager, Cyber Security Consultant at Abacode
In our experience, AlienVault has good customer service.
Read full review of LevelBlue USM Anywhere »

Review 1 of 30

Mahammad Azeem
Application Architect at a tech services company
I am not entirely satisfied with the technical support because I believe we have been waiting to send our code to...
Read full review of Veracode »
Jagusztin Laszlo
Lead Architect, Presales lead at Alerant Zrt.
Their technical support staff is skilled. We have been able to solve all of our problems with them. I wouldn't rate...
Read full review of Veracode »
Ujjwal Sachdeva
IT Developer at AdvaRisk
Technical support has been very fast and efficient. The team helps us at every phase of the development cycle.
Read full review of Veracode »
Boyapati Sivannarayana
Devops Engineer at Accenture
Currently, we do not use support. We don't communicate with them.
Read full review of Veracode »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
The technical support response time is slow.
Read full review of Veracode »
Oscar Narvaez
COE Head at a tech services company
I rate Veracode support nine out of 10. We get support from the resellers and direct support from Veracode analysts....
Read full review of Veracode »
Jagusztin Laszlo
Lead Architect, Presales lead at Alerant Zrt.
We know only one person from Veracode, and he supported us when we had issues, and he was able to solve everything.
Read full review of Veracode »
Reyansh Kumar
Technical Specialist at Accenture
The technical support is good; I rate them nine out of ten.
Read full review of Veracode »
EricOlson1
Application Security Program Manager at a tech services company
I'm happy with Veracode's support. We're getting the help we need. I meet with them weekly, and they answer our...
Read full review of Veracode »
Geofrey Mutabazi
Founder at a manufacturing company
The technical support is responsive and helps us resolve our issues quickly.
Read full review of Veracode »
Kaushil Ambatkar
Cyber Security Consultant at a computer software company
Dennis from Veracode helped us right from the deployment. If there was any critical task, he used to help us with...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a insurance company
We have called them to mitigate some bots because the scan had some type of flaw. I called them and everything was...
Read full review of Veracode Security Labs »
Tarun Revalla
Associate Software Engineer at a outsourcing company
The Veracode support team is excellent. I had an issue removing an account, so I emailed support. They created a case...
Read full review of Veracode »
Anonymous User
Lead Application Security Engineer at a university
Customer support for Veracode is good.
Read full review of Veracode »
Anonymous User
General Manager - Application Security at a tech consulting company
Customer Service: A three out of 10. Technical Support: A two out of 10.
Read full review of Veracode »
Siddharth Kundalkar
Director Software Engineering at a tech services company
The support is good but has room for improvement. Issues don't get acknowledged quickly, repeated updating is required.
Read full review of Veracode »
Anonymous User
Lead Security Architect at a comms service provider
The support that Veracode provides is really fabulous. They are very responsive. They provide you with a thorough...
Read full review of Veracode »
Anonymous User
Associate Director
I would rate their technical support as a nine out of 10. The tech support has been very much on the forefront of...
Read full review of Veracode »
Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
Read full review of Veracode »
Anonymous User
Information Security Strategy at a insurance company
I didn't get involved much with asking them questions. During the initial phase when we started integrating, they...
Read full review of Veracode »
Elina Petrovna
Professor at BitBrainery University
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »
Anonymous User
DevSecOps Consultant at a comms service provider
The technical support sometimes takes 48 hours to get back to us. Some of the support staff are not that great. There...
Read full review of Veracode »
Anonymous User
Application Security Engineer at a financial services firm
The technical support has been quite helpful. I had a consultation yesterday and it was straightforward and...
Read full review of Veracode »
Anonymous User
Director Security and Risk OMNI Cloud Operations at a tech vendor
Tech support is very effective. We can do online requests for read-outs with their tech support - but the more common...
Read full review of Veracode »
Andrei Kriukov
Application Security Specialist at Herrenknecht
I have communicated with the technical support of Veracode a couple of times, and this was a really great experience...
Read full review of Veracode »
AnantUpadhyay
CEO at CareerCraftly
I rate Veracode support eight out of 10. The response times are fast. If we have a problem, they respond within four...
Read full review of Veracode »
Anonymous User
Senior Project Manager at a computer software company
I've never had a need, up to this point, to reach out to technical support. I haven't really come across any...
Read full review of Veracode »
Anonymous User
VP Worldwide Delivery Acceleration at a financial services firm
Tech support is excellent.
Read full review of Veracode »
Anonymous User
Technical Director at a financial services firm
They're outstanding. Best in class. Absolutely. They bend over backwards to help us. We'll come up with questions and...
Read full review of Veracode »
Divakar Rai
Senior Solutions Architect at NessPRO Italy
Technical support was good and I was very happy with them. We did not have that many issues to start with. They...
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.