Compare Trustwave vs Veracode

Trustwave

Based on 13 reviews.

Veracode

Based on 112 reviews.

Sample Customers

Veracode

State of Missouri, Rekner

Veracode Manual Penetration Testing

Security Design & Eng in the Finance Industry

Popular Solutions

Trustwave DbProtect

1 reviews

Veracode

16 reviews

Veracode Software Composition Analysis

9 reviews

Veracode Security Labs

8 reviews

Top Industries

Computer Software Company

25%

Government

13%

Comms Service Provider

13%

Financial Services Firm

Computer Software Company

19%

Comms Service Provider

16%

Financial Services Firm

14%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Timur Shaikhin
Chief Technology Officer at a non-profit
I use this solution with several models, including activity monitoring, looking at what communication is going to or...
Read full review of Trustwave DbProtect »

Review 1 of 1

EricOlson1
Application Security Program Manager at a tech services company
Manual Penetration Testing is a security tool for static code scanning. It's still in testing, so the client has it...
Read full review of Veracode Manual Penetration Testing »
FranckGafsou
Security Architect Lead at a comms service provider
We use this solution because we have an important portfolio of applications, and before moving those applications to...
Read full review of Veracode Static Analysis »
Evan Gertis
Penetration Tester at NetFoundry
We use software composition analysis and static code analysis. We use a software composition analysis component to...
Read full review of Veracode Software Composition Analysis »
Stephen Pack
Software development program leader at Vendavo
My company produces a SaaS application that is used by very large customers for pricing analytics and sales...
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AjayKumar10
Senior Tech Lead at Incebo
My primary use case is secure programming with C++. This product assists with basic security awareness for computer...
Read full review of Veracode Security Labs »

Review 1 of 5

Customer Service

Rashid Alsalmi
Consultant at a tech services company
We rarely have problems with this solution, but when we do then the technical support is great.
Read full review of Trustwave DbProtect »
Timur Shaikhin
Chief Technology Officer at a non-profit
My experience with customer support has been good, although sometimes the time difference with the support team makes...
Read full review of Trustwave DbProtect »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of Trustwave DbProtect »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »
Anonymous User
Project Manager at a construction company
Technical support was not bad. It wasn't the best because we don't manage it internally, but it's been okay.
Read full review of Trustwave WebMarshal [EOL] »
JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
Technical support is very competitive.
Read full review of Trustwave Secure Web Gateway »
Anonymous User
Associate Software Engineer(Security) at a tech company
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Security Program Manager at a tech company
Had good technical support, as far I could remember.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Associate QA Engineer at a tech company
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Trustwave App Scanner [EOL] »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Anonymous User
Security Manager at a healthcare company
We haven't had to use technical support.
Read full review of Trustwave App Scanner [EOL] »

Review 1 of 11

DavidJellison
Senior Director, Quality Engineering at a tech services company
Technical support was difficult at times due to off-shore support that seemed to be reading from a script and not...
Read full review of Veracode Software Composition Analysis »
Nachu Subramanian
Automation Practice Leader at a financial services firm
The technical support is good. Whenever we have any vulnerability issues, we can easily contact them and then have a...
Read full review of Veracode »
Elina Petrovna
Professor at BitBrainery University
CA still has some difficulties integrating the Veracode team in their support services.
Read full review of Veracode »
Mauro Verderosa
Cybersecurity Expert at PSYND
I would rate Veracode's technical support at nine out of 10. They would probably deserve a 10 but it is not as quick...
Read full review of Veracode »
EricOlson1
Application Security Program Manager at a tech services company
I'm happy with Veracode's support. We're getting the help we need. I meet with them weekly, and they answer our...
Read full review of Veracode Manual Penetration Testing »
Oleksandr Klymenko
Development Manager at a computer software company
I am very pleased with the Veracode support because so far, there were no issues where they were not able to help us....
Read full review of Veracode Software Composition Analysis »
Sebastian Toma
Engineering Security Manager at Nextiva
The solution's technical support is absolutely fantastic and very fast. Veracode has very fast resolution and...
Read full review of Veracode »
Ajit Matthew
Sr. Partner IT and Information Security at TheMathCompany
The Veracode technical support is very good. They are responsive and very knowledgeable. Every time we wanted to set...
Read full review of Veracode »
Stephen Pack
Software development program leader at Vendavo
The support has been good at understanding issues. There are two aspects of technical support. One concerns issues...
Read full review of Veracode »
Evan Christoe
AVP, IS Manager
Technical support is highly competent.
Read full review of Veracode »
Dave Cheli
Chief Technology Officer
Exceptional.
Read full review of Veracode »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I haven't encountered any disadvantages or flaws in this product, so I haven't needed to contact support, but I'm...
Read full review of Veracode Security Labs »
Anonymous User
Systems Architect at a tech vendor
Initially, I had some questions back and forth and I was able to get everything resolved, mostly via email. Overall,...
Read full review of Veracode »
Anonymous User
Assistant Vice President of Programming and Development at a financial services firm
We have rarely needed to use tech support, and when we have it has performed as expected.
Read full review of Veracode »
Anonymous User
Founder & CEO at a healthcare company
The technical support is amazing! They are very responsive.
Read full review of Veracode Security Labs »
Anonymous User
VP of Services at a tech vendor
I have not contacted tech support.
Read full review of Veracode »
DmitriAldowski
DevOps and Cloud Architect at a hospitality company
There are three layers of technical support and we have used all of them over time. We are happy with the service...
Read full review of Veracode Manual Penetration Testing »
Anonymous User
Associate Director
I would rate their technical support as a nine out of 10. The tech support has been very much on the forefront of...
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
When the person I referenced earlier needed help, it seemed like he was able to get the help he needed — they were...
Read full review of Veracode Security Labs »
Anonymous User
Lead Security Architect at a comms service provider
The support that Veracode provides is really fabulous. They are very responsive. They provide you with a thorough...
Read full review of Veracode Static Analysis »
Reviewer64985
Principle Consultant at a tech services company
Their technical support is less than stellar. They have essentially two tiers: the technical support and the...
Read full review of Veracode Software Composition Analysis »
Anonymous User
Associate Consultant at a comms service provider
We have not been in touch with Veracode's technical support.
Read full review of Veracode Software Composition Analysis »
Anonymous User
IT security architect at a consumer goods company
We have not had much free expert support from the vendor. We have had to have a team of highly skilled individuals to...
Read full review of Veracode »
Anonymous User
Security Architect at a financial services firm
Their technical support is good, but we haven't really had to use it much, so far.
Read full review of Veracode »
Anonymous User
Information Security Lead Analyst at a consumer goods company
They're awesome. Their timeliness is acceptable, but their expertise is phenomenal.
Read full review of Veracode »
Anonymous User
CISO at Laboratory Corporation of America Holdings
Their technical support is the best in the business. These folks have been around, like I have, for many, many years...
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Anonymous User
Chief Technology Officer at a tech vendor
Technical support is excellent. It meets our needs.
Read full review of Veracode »
Anonymous User
IT Cybersecurity Analyst at a educational organization
Veracode support is really good. I get a lot of help from them. I've been on a few calls with my developers and...
Read full review of Veracode »
Anonymous User
Vice President QE Practice at a computer software company
The solution's technical support is good.
Read full review of Veracode Software Composition Analysis »
Marcello Teodori
Software Architect at Alfresco Software
The staff of Veracode is very good. They're very supportive. When the product doesn't report something that we need...
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Review 1 of 30

Technical Support

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