Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 296 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

October 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: October 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

October 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: October 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

October 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: October 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

25 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Construction Company

17%

Outsourcing Company

17%

Financial Services Firm

13%

Manufacturing Company

10%

Financial Services Firm

11%

Outsourcing Company

11%

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

V.J.
Storage Administrator at a tech services company

Read full review of Kaminario K2 [EOL] »

Review 1 of 1

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
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Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
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Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
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Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
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Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
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Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
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Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Review 1 of 15

reviewer298561
Technology & Product Director at Precise Imaging
Technical support is good. Somebody is always available 24/7.
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Jccerong Heron
System Engineer at a tech vendor
I have to add that the support team of StarWind really knows the product and is helpful to implement the solution....
Read full review of StarWind Virtual SAN »
Seth Weber
Network & Systems Administrator at Clarion Forest VNA
Customer support is very good! The support rep knew what they were talking about and quickly got back to me with an...
Read full review of StarWind Virtual SAN »
Jeremy Brenton
IT Director at Roseman University of Health Sciences
Customer support for StarWind Virtual SAN is excellent and is the number one selling point to me. I would rate the...
Read full review of StarWind Virtual SAN »
Larryb Benedict
IT Administrator at Grand + Benedicts
Customer support is excellent and very responsive.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
I.T. Director at MBI
The few times I've ever engaged with technical support were for upgrades, and it was always pretty painless, with the...
Read full review of StarWind Virtual SAN »
Barry Miles
IT Manager at Sutton Group
Customer service and support is the best I have experienced with any supplier.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Solutions Architect at ITsavvy
Technical support has been good.
Read full review of StarWind Virtual SAN »
Anonymous User
CIO at JSC Sheremetyevo International Airport
The experience of work with clients/technical support is very positive. Everything is fast and available.
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Anonymous User
IT at SOMIAC
Technical support works very responsibly when we have questions. They connected remotely to our servers, performed an...
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Anonymous User
Works
Qualified online support specialists are always ready to help.
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Ricardo.XGZ
Network Specialist at Nexans aeA
Fast response and great attention.
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Anonymous User
Area Sales Manager at ABPL
They have very responsive customer support.
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Anonymous User
Director of IT at Kelly Aerospace, Inc.
I have nothing bad to say. They are very quick to respond and with the proactive support, they generally know of...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Sr. Network Engineer at a computer software company
Customer service has always been excellent.
Read full review of StarWind Virtual SAN »
Ryan Kimbrel
Chief Information Officer at Scott County Hospital, Scott City, KS
Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when...
Read full review of StarWind Virtual SAN »
Jharris Jharris
IT Infrastructure Manager at All.Space
The customer support for StarWind Virtual SAN is great. I would rate the customer support on a scale of one to 10 as...
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Demetris Papademetriou
System Administrator at a real estate/law firm
We did not use customer support for StarWind Virtual SAN.
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Seth Bestulic
IT Network & System Engineer at Energy Trust of Oregon
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
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Anonymous User
Field Engineering Lead at Superior Support Resources, Inc.
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
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Anonymous User
Information Systems Manager at a aerospace/defense firm
StarWind Proactive Support is fairly responsive. They definitely go above and beyond to address the issues, when...
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Anonymous User
IT Tech/ Network Admin at Society of St James
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
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James Ching
Systems Analyst at The Bethany Group
They have the best support I've experienced with any vendor I've worked with up until now. We're still only 2 months...
Read full review of StarWind HyperConverged Appliance »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at a outsourcing company
Technical support has been willing to help and train even on simple questions.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Anonymous User
Partner at Arbeit
We have had a very good experience with technical support.
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Anonymous User
Director Of Information Technology at Cass County Government
Customer service and support have been great for the little time that we've had to talk to them. They are out of...
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Review 1 of 30

Technical Support

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