Compare SentinelOne vs SparkCognition

SentinelOne

Based on 406 reviews.

SparkCognition

Based on 9 reviews.

Sample Customers

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

DeepArmor

AV-Comparatives

Popular Solutions

SentinelOne Singularity Endpoint

66 reviews

SentinelOne Singularity Cloud Security

93 reviews

SentinelOne Wayfinder Threat Detection and Response

5 reviews

Darwin

0 reviews

DeepArmor

0 reviews

Top Industries

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Construction Company

17%

Financial Services Firm

14%

Manufacturing Company

Logistics Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I am using SentinelOne Singularity AI SIEM as a customer only, and I have taken it very recently. I am using it to...
Read full review of SentinelOne Singularity AI SIEM »
Prathamesh Samant
Presales Manager at a manufacturing company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Muhammad Fahad
Manager Tech. & Support (Information Technology) at Texitech
We use this solution for the scanning of emails and for internet browsing.
Read full review of DeepArmor »
NataliaCueto
Head of Technology at CapitalTech
We have been using it for our risk management portfolio. We are a lending institution. We give credit to small and...
Read full review of Darwin »

Review 1 of 2

Customer Service

Mitchell Ayers
IT Manager at a construction company
I contacted their technical support at the very beginning when I was rolling things out, but it was not a major...
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Shashank N
Security Engineer-DevSecOps at a computer software company
We could just contact the CEO directly with any questions. It was a small team back then, but I don't think that's...
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Jairo Avritchir
Director of Technology and Digital Transformation at Banco Fibra
Technical support is good. When you need help from Microsoft, there is a long list of resources to help understand...
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Prathmesh Chavan
Technical Support Engineer at a consultancy
Customer support is knowledgeable about the company's software and operating systems, responding quickly within two...
Read full review of SentinelOne Singularity Cloud Security »
Prathamesh Samant
Presales Manager at a manufacturing company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
PrathmeshChavan
IT Developer at Team Global Express
The technical support has been satisfactory.
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Ronel Silawan
Network and Systems Team Lead at Utilibill Pty Ltd
I rate SentinelOne support 9 out of 10 because they're very responsive.
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Aaron Riley
Systems Administrator at a government
The technical support team is prompt.
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Vijay Mohan
Senior Manager INFOSEC AND Risk ASSESSMENT Engineering at Atlas Systems
I have used the support team from SentinelOne Singularity. I rate the support from SentinelOne Singularity a four out...
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Ijeoma Nkemjika
Customer Success Manager at Digitank Technology
Their support is very good. When we encounter an issue, we quickly raise support tickets, and the response time is...
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AbhishekKumar18
Dev Sec Ops Engineer at Groww
As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately,...
Read full review of SentinelOne Singularity Cloud Security »
Adam Peason
Chief Information Security Officer at Lone Star National Bank
It is through a managed service.
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Brendan Putek
Director, DevOps at Relay Network
The most important aspect of the evaluation process was the support and responsiveness of the SentinelOne team,...
Read full review of SentinelOne Singularity Cloud Security »
Jesse McClure
Intern SOC Analyst at a tech services company
I've never contacted technical support.
Read full review of SentinelOne Singularity Cloud Security »
Vidya Shree
CTO at Molecular Connections Private Limited
The customer service and support are good. Their responses are quick. We normally interact with them only over emails...
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Thorsten Trautwein-Veit
Offensive Security Certified Professional at Schuler Group
My overall experience with their technical support has been positive.
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Hima Greshma Suri
DevOps Lead at KredX
I rate Cloud Native Security support nine out of ten. They solve issues within the agreed-upon period. They're...
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Ramesh Dhanwade
Specialist at a retailer
I contacted their technical support when we faced an issue on the dashboard. Sometimes it gets laggy, and we...
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Tanmay Bhattacharjee
Lead Security Engineer at Reward360 Global Services Pvt Ltd.
The technical support is the best. They can integrate our suggestions for security control into Cloud Native Security...
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CanbolatAydin
Product Manager at a tech services company
Not right now because things will be different in the real world, but we are only two computers with SentinelOne. So...
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Sayed Rafe
Cloud Security Engineer at a insurance company
I rate Cloud Native Security support nine out of ten. They have email support, but there is no option to raise...
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Zach Ventola
Sr. Cyber Security Analyst at a retailer
Technical support is quick and helpful. They do a good job of addressing issues at level one and escalating if needed.
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Semih Sahin
Developer at DSY medical
Technical support is great. They are very responsive. For example, today, if I open a ticket, they will likely give...
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Anonymous User
Co-Founder & VP Sales and Marketing at a tech services company
The technical support is of high quality, strong, and responsive.
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Mohit Dhingra
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
The technical support is excellent.
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Akshay Kshirsagar
IT Engineer at ACC Ltd
The technical support is helpful.
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Anonymous User
IT Manager at a construction company
We receive technical support from our partner, so I have no experience with SentinelOne support.
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Anonymous User
Chief Information Security Officer at a tech services company
I have contacted technical support in the past. They've been very responsive and helped us drive problems to...
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Steve Pender
Managing Member at Pender & Associates
The customer support has been good.
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Anonymous User
Security Engineer at a financial services firm
Their technical support is pretty good. I would rate them an eight out of ten.
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Review 1 of 30

TalhaKhwaja
Software Engineer (ML/CompVision) at a computer software company
The technical support is quite responsive. It's good and fine.
Read full review of Darwin »
Anonymous User
Artificial Intelligence Engineer at a manufacturing company
We haven't needed to use support. We haven't had any big problems with it.
Read full review of Darwin »
EmmanuelCruz
Manager, Business Data Analytics at CapitalTech
Technical support for Darwin is good. We have had some trouble with our accounts in terms of being able to log in,...
Read full review of Darwin »
NataliaCueto
Head of Technology at CapitalTech
Whatever problems that we have had, their team has given us super fast responses and are always willing to help us...
Read full review of Darwin »
AaronCooke
Founder at Helio Summit
Tech support is really good and so are the customer success team guys. They're a terrific team to work with. They're...
Read full review of Darwin »
Anonymous User
Business Intelligence Director at a financial services firm
Tech support has been good. When we report something or when we need help, they have responded really fast. We are...
Read full review of Darwin »
JuliaJenal
Junior Data Scientist at a tech services company
The people at SparkCognition were actually super-helpful in helping me figure out how to use it for my project. I'm...
Read full review of Darwin »
WaqarChaudhry
Consultant at a consultancy
We asked questions and there were a couple of qualified people we spoke to at SparkCognition.
Read full review of Darwin »

Review 1 of 8

Technical Support

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