Compare SentinelOne vs SparkCognition

SentinelOne

Based on 373 reviews.

SparkCognition

Based on 9 reviews.

Sample Customers

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

DeepArmor

AV-Comparatives

Popular Solutions

SentinelOne Singularity Complete

48 reviews

SentinelOne Singularity Cloud Security

103 reviews

SentinelOne Singularity Identity

8 reviews

Darwin

0 reviews

DeepArmor

0 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

GANESAN K
Senior Technical Engineer at a security firm
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Daniel Giacomelli
Security and Compliance at a outsourcing company

Read full review of SentinelOne Singularity Complete »
Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
Read full review of Singularity Platform »
Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Muhammad Fahad
Manager Tech. & Support (Information Technology) at a tech services company
We use this solution for the scanning of emails and for internet browsing.
Read full review of DeepArmor »
EmmanuelCruz
Manager, Business Data Analytics at a financial services firm
The primary use case is to predict the default on payments by clients.
Read full review of Darwin »

Review 1 of 2

Customer Service

Ian Sterling
Analyst Information Security at a healthcare company
I am blown away by their support. Every time I reach out to my customer service manager, they are returning questions...
Read full review of SentinelOne Singularity Complete »
Evelyn Mauricio
Sr. Network Admin at a manufacturing company
Their support has been great. I do not know whether it is because of the type of support that we have. We have the...
Read full review of SentinelOne Singularity Identity »
PradeepBhat
Security Engineering Manager at a media company
I rate SentinelOne Singularity Cloud Security support 7 out of 10. Before SentinelOne acquired SentinelOne...
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Adam Harling
Managing Director at a tech services company
We do the implementation of the solution in-house.
Read full review of SentinelOne Singularity Complete »
Mathew Gonzalez
IT Support Specialist at a non-tech company
Their support has been fantastic. They are quick to respond. I've never had an issue with their support. What little...
Read full review of SentinelOne Singularity Cloud Security »
SimonThornton
Cyber Security Services Operations Manager at a aerospace/defense firm
They're excellent. I would rate them a five out of five.
Read full review of SentinelOne Singularity Complete »
OluwatoyeseAgoro
Information Security Engineer at a tech services company
The support personnel always want to share links instead of joining sessions. Getting them on sessions that would...
Read full review of SentinelOne Singularity Complete »
Andrea
Cloud Security Engineer at a computer software company
Technical support is usually great. While it can sometimes be a bit curt or dismissive, for the most part, getting...
Read full review of SentinelOne Singularity Cloud Security »
Graham Peck
Data Security Manager at a sports company
I contacted technical support once and they were quick to respond. Technical support is rated a seven out of ten.
Read full review of SentinelOne Vigilance »
Greg Hansen
Director, Information Technology at a tech vendor
The support from SentinelOne has been second to none, exceeding expectations. Maybe we are in the honeymoon period,...
Read full review of SentinelOne Singularity Complete »
Dennis Becker
Managing Director at a tech services company
I would rate the actual technical support from SentinelOne Vigilance a nine.
Read full review of SentinelOne Vigilance »
Anonymous User
Director - Global Information Security at a manufacturing company
Technical support started off mainly by email, but support is probably the single biggest improvement since we...
Read full review of SentinelOne Singularity Complete »
Gnanaprakash Masilamani
Head of Global Solutions at a tech services company
I rate SentinelOne support four out of 10. Their response is usually slow, even for priority one issues. They don't...
Read full review of SentinelOne Singularity Complete »
MaheshNaik
IT developer at a insurance company
I would rate their support a ten out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Joseph Damian
IT Director at a wholesaler/distributor
We do not have a support package, so we pay per use, which is expensive. However, they are very professional and...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cloud Security Engineer & Consultant at a financial services firm
Technical support has room for improvement.
Read full review of SentinelOne Singularity Cloud Security »
Pamela Pirkle
Cyber Security Engineer at a leisure / travel company
I've contacted technical support myself. Their response time depends on the severity with which you submit the case....
Read full review of SentinelOne Singularity Complete »
Akshay Kshirsagar
IT Engineer at a construction company
The technical support is helpful.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
SecOps Lead at a manufacturing company
We've had nothing but fantastic things to say about the support. Our technical account manager is great, and the...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cyber Consultant at a consultancy
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base...
Read full review of SentinelOne Singularity Complete »
Steve Pender
Managing Member at a tech consulting company
The customer support has been good.
Read full review of SentinelOne Singularity Complete »
HimanshuSrivastava
Security Administrator at a retailer
We had an incident in which they pushed a patch without notifying us and without testing, damaging all of our...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Manager at a manufacturing company
I have not contacted any technical support for SentinelOne Singularity Cloud Security so far.
Read full review of SentinelOne Singularity Cloud Security »
User:754702
Head - Network & Security at a manufacturing company
The customer service and support are unsatisfactory. I have been attempting to initiate the MDR services and have...
Read full review of SentinelOne Singularity Complete »
Rupesh Singh
Technical Team Lead at a computer software company
We haven't contacted SentinelOne support directly. When we need help, we reach out to our service provider....
Read full review of SentinelOne Singularity Complete »
GururajDoni
Mssp architect at a tech services company
The solution's technical support is knowledgeable.
Read full review of SentinelOne Singularity Identity »
Anonymous User
IT Security Engineer at a healthcare company
I've contacted technical support multiple times. The level of satisfaction is 50/50. It depends on who picks up the...
Read full review of SentinelOne Singularity Complete »
Johan Liljegren
Manager Product, Partner Relations & Consulting at a comms service provider
While my team has worked with technical support, I haven't dealt with them directly. I haven't heard of any negative...
Read full review of SentinelOne Vigilance »
Anonymous User
Co-Founder & VP Sales and Marketing at a tech services company
The technical support is of high quality, strong, and responsive.
Read full review of SentinelOne Singularity Complete »
User:761949
Senior Software Engineer I at a computer software company
Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 30

JuliaJenal
Junior Data Scientist at a tech services company
The people at SparkCognition were actually super-helpful in helping me figure out how to use it for my project. I'm...
Read full review of Darwin »
Anonymous User
Business Intelligence Director at a financial services firm
Tech support has been good. When we report something or when we need help, they have responded really fast. We are...
Read full review of Darwin »
WaqarChaudhry
Consultant at a consultancy
We asked questions and there were a couple of qualified people we spoke to at SparkCognition.
Read full review of Darwin »
TalhaKhwaja
Software Engineer (ML/CompVision) at a computer software company
The technical support is quite responsive. It's good and fine.
Read full review of Darwin »
EmmanuelCruz
Manager, Business Data Analytics at a financial services firm
Technical support for Darwin is good. We have had some trouble with our accounts in terms of being able to log in,...
Read full review of Darwin »
NataliaCueto
Head of Technology at a financial services firm
Whatever problems that we have had, their team has given us super fast responses and are always willing to help us...
Read full review of Darwin »
AaronCooke
Founder at a consultancy
Tech support is really good and so are the customer success team guys. They're a terrific team to work with. They're...
Read full review of Darwin »
Anonymous User
Artificial Intelligence Engineer at a manufacturing company
We haven't needed to use support. We haven't had any big problems with it.
Read full review of Darwin »

Review 1 of 8

Technical Support

No Data Available

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