Compare Sangoma vs Techniche

Sangoma

Based on 11 reviews.

Techniche

Based on 38 reviews.

Sample Customers

Statseeker

With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.

Popular Solutions

FreePBX

11 reviews

Statseeker

0 reviews

Top Industries

Construction Company

26%

Comms Service Provider

15%

Outsourcing Company

Manufacturing Company

Outsourcing Company

17%

Construction Company

14%

Marketing Services Firm

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dave Rosenbaum
Sr Voip and Call center engineer at Superdave LLC
My main use case for FreePBX is that I've had instances where somebody had a Cisco call center and the licensing fees...
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Review 1 of 1

No Data Available

Customer Service

Abdallah Hasham
Operations Manager at astron computers limited
I have never approached the technical support team or customer service regarding FreePBX.
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VishalPai
Tech Lead at Vindaloo Softtech Pvt Ltd
The customer support for FreePBX was overall good. The community-based support was good, and there is some paid...
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Dave Rosenbaum
Sr Voip and Call center engineer at Superdave LLC
The customer support for FreePBX is very good. I can search for just about anything. I can call VoIP-Supply, who's...
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Manoj
Senior Staff Engineer at Nagarro
If you go with paid support, there will be a dedicated customer support team. For free support, they have a forum....
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Carlos Ardila
Project Manager, Information Technology at Telelago
They have a support package you can buy by hours of support. If you run into anything that needs to be taken to their...
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Ddo Ddo
Project Manager and Full Stack Software Developer at a tech services company
FreePBX customer support is great. I had some questions and received support.
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Review 1 of 6

Anonymous User
Senior Engineer at a tech services company
I haven't had to deal with customer support personally. One of my counterparts has. It sounds like it's been good.
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Anonymous User
Network Team Lead at a energy/utilities company
Technical support is very good. They've always solved every issue that we've had.
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Anonymous User
IT Operations Manager at a construction company
Quite good and helpful in the past. Training and briefing sessions are provided.
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Anonymous User
IT Manager Network Operation at Al Rajhi Bank
Technical support is excellent, the staff is qualified and responses times are very good. They always reply to our...
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Troy Mellon
Network Engineer at Banner Health
It's very good. I very rarely use it, but when I do, they're very helpful.
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Anonymous User
Solution Architect at a tech services company
This component is so easy that we rarely needed to call support. When we did contact them then they were very...
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Anonymous User
Network Engineer at a university
I haven't had any personal experience with technical support yet, so I don't know.
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Jessie Hackney
Network Engineer at West Virginia Department of Education
The tech support is a little lacking compared to some other products that I've worked with. If we have to we email to...
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Anonymous User
IT Admin
I have used technical support. There was a time when all of the calls had to go to Australia. That meant that we had...
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Anonymous User
CTO at a tech services company
Technical support for this solution is bad, as is everything with Cisco support.
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Anonymous User
Senior Capacity Manager at a comms service provider
Excellent. Support team is brilliant. Always responsive. Always positive.
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Anonymous User
Network Engineer at a government
Technical support is great, and I don't think that I'm going to have an issue with them.
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Roy Mccauley
Lead Network Engineer at Fairview Health Services
I have not dealt with them directly, although one of my colleagues has, and it sounds like it's been good.
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Daniel Hess
Network Specialist at Internal Revenue Service
Technical support for this solution is good. Sometimes the response times need to be quicker, but their technical...
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Anonymous User
Network Analyst at a energy/utilities company
It's been very good. I've only had to engage them once or twice during the initial install, but both times it was a...
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Anonymous User
Network Engineer at a university
Their technical support is very good. They solved every issue we've had.
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Anonymous User
Network Engineer at a university
I have not used technical support for this solution.
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Matthew Freitag
Network Engineer at Michigan Technological University
Technical support for this solution is great.
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Anonymous User
Network Security Engineer at a government
I don't think I have ever used tech support with Statseeker.
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Anonymous User
Sr Manager at a healthcare company
I am not the person that deals with technical support.
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Anonymous User
Network Engineer at a healthcare company
Statseeeker have been very good communicators and are always willing to assist. The truth is we set it up and it runs...
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Lance Jeffery
Senior Network Engineer at a financial services firm
The technical support guys are great to work with and know what they are doing. There are times when they are slow to...
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Anonymous User
Consultant at a analyst firm
Technical support for this solution is pretty good. The group we called was based out of Australia.
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Anonymous User
Network Engineer at a consultancy
I have not dealt with their technical support.
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Anonymous User
Network Specialist at a comms service provider
They always give me a call, and they're always at hand if I need help. Last time I did an upgrade they were on the...
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Anonymous User
Network Analayst
I give top marks to their great support.
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Anonymous User
Network Analyst at a leisure / travel company
Technical support for this solution is adequate.
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John Elhariry
Team Leader at a retailer
The customer support from Statseeker is excellent. They are very responsive whenever we ask for assistance setting up...
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Jp Buckley
Senior Network Engineer at Unum Group
Statseeker tech support was bad around 2-3 years ago. I have had the new support for maybe 6 months to a year. I'll...
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Anonymous User
Network Tools Specialist at a comms service provider
I have to say they're quite very good. I've never had any issues getting in contact with them. They're quite...
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Review 1 of 30

Technical Support

No Data Available

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