Compare Redscan vs SentinelOne

Redscan

Based on 1 review.

SentinelOne

Based on 402 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Wayfinder Managed Detection & Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Complete

52 reviews

SentinelOne Singularity Cloud Security

96 reviews

SentinelOne Wayfinder Managed Detection & Response

6 reviews

Top Industries

No Data Available

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Akash Das Barman
Cyber Security Mentor and trainee at DataSpace Academy
My use case for the solution is scientific research involving legacy software on older OS versions for complex...
Read full review of Singularity Platform »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I am using SentinelOne Singularity AI SIEM as a customer only, and I have taken it very recently. I am using it to...
Read full review of SentinelOne Singularity AI SIEM »
Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Olivier Richard
IT Support Director at Biotrial S.A.S.
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
Read full review of SentinelOne Singularity Complete »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
The tech support from SentinelOne is great.
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Jared Ochieng
Information Technology Security Specialist at infoark
I have not had any issues that I needed to talk to customer support about.
Read full review of SentinelOne Singularity Complete »
Raghvendra Soni
Senior DevOps Engineer at a tech services company
The support team was valuable during the initial stages. SentinelOne Singularity Cloud Security contacted us every...
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Prathamesh Samant
Presales Manager at a manufacturing company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Read full review of SentinelOne Wayfinder Managed Detection & Response »
Sasita Lamchaona
Product Consultant at M.Tech
The technical support is very good, and quick.
Read full review of SentinelOne Singularity Complete »
Akash Das Barman
Cyber Security Mentor and trainee at DataSpace Academy
For technical support, I have not needed any technical support until now, so I cannot answer clearly. However, I hope...
Read full review of Singularity Platform »
Zack Moody
Domestic Security Alliance Council (DSAC) at KYOCERA AVX Components s.r.o.
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
Read full review of SentinelOne Singularity Complete »
Aman Mishra
Cloud Engineer at a tech services company
I have contacted them quite a few times. They are pretty good. They are within their SLAs. I have never raised a...
Read full review of SentinelOne Singularity Cloud Security »
Rivka Alexander
Content Specialist at PeerSpot
Technical support is knowledgable.
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Anonymous User
Senior Systems Engineer at a tech services company
The product’s support team is excellent, especially the back-end support.
Read full review of SentinelOne Wayfinder Managed Detection & Response »
Anonymous User
Chief Innovation Officer
We are happy with SentinelOne's technical support.
Read full review of SentinelOne Singularity Complete »
Anonymous User
SecOps Lead at a manufacturing company
We've had nothing but fantastic things to say about the support. Our technical account manager is great, and the...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Data Analyst at a legal firm
The technical support has been very helpful and responsive. I had no issues, and I am very happy with the outcome.
Read full review of SentinelOne Singularity Identity »
Anonymous User
Software Developer at a tech services company
They have great technical support.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Solutions Engineer at a tech services company
The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the...
Read full review of SentinelOne Wayfinder Managed Detection & Response »
Johan Liljegren
Manager Product, Partner Relations & Consulting at Telenor
While my team has worked with technical support, I haven't dealt with them directly. I haven't heard of any negative...
Read full review of SentinelOne Wayfinder Managed Detection & Response »
Deepak Bhaskaran
AGM IT Security at Page Industries Ltd
I think they were responsive, but there was a delay in reaching out to my team on one incident report. This happened...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Sr. Security Engineer at a healthcare company
I don't have access to create tickets. The vendor removed the ability. I need to talk with our MSSP for support. They...
Read full review of SentinelOne Singularity Complete »
Navindu Dissanayake
Engineer - Cyber Security at a tech services company
The response time of customer service could be improved.
Read full review of SentinelOne Singularity Complete »
Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
Customer support has been generally good for us, and most questions are handled properly. The platform is stable, so...
Read full review of SentinelOne Singularity Complete »
CanbolatAydin
Product Manager at a tech services company
Not right now because things will be different in the real world, but we are only two computers with SentinelOne. So...
Read full review of SentinelOne Singularity Complete »
Anonymous User
SDE II/ Senior SRE at a computer software company
They were helpful. They helped us with the configuration. They were available through the Zoom call. Initially, they...
Read full review of SentinelOne Singularity Cloud Security »
MOHITH PULIVENDULA
Sr security engineer at Halodoc
Their technical support is top-notch. I made friends there.
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Marc Mould
Senior Consultant at CGI
We have partnered closely with SentinelOne, and they have been responsive to our needs as integrators and those of...
Read full review of SentinelOne Singularity Identity »
Steve Pender
Managing Member at Pender & Associates
The customer support has been good.
Read full review of SentinelOne Singularity Complete »
Joseph Damian
IT Director at a wholesaler/distributor
We do not have a support package, so we pay per use, which is expensive. However, they are very professional and...
Read full review of SentinelOne Singularity Complete »
Pamela Pirkle
Cyber Security Engineer at a leisure / travel company
I've contacted technical support myself. Their response time depends on the severity with which you submit the case....
Read full review of SentinelOne Singularity Complete »
Anonymous User
CISO at a computer software company
Their technical support has become very reliable. They have grown from a small team to a large one, and initially,...
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Massimiliano De CÃ²
Socio Fondatore e Proprietario at 2DC srl
We haven't needed to contact technical support yet.
Read full review of SentinelOne Singularity Complete »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.