Compare Redscan vs SentinelOne

Redscan

Based on 2 reviews.

SentinelOne

Based on 492 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan Penetration Testing Services

1 reviews

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Endpoint

107 reviews

SentinelOne Singularity Cloud Security

59 reviews

SentinelOne Wayfinder Threat Detection and Response

13 reviews

Top Industries

Construction Company

22%

Training & Coaching Company

17%

Comms Service Provider

Computer Software Company

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kushal Korde
Senior Security Manager at Connecting Cyber networks
Redscan Penetration Testing Services has multiple use cases in our day-to-day operations. First is automated incident...
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MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
Read full review of Redscan ThreatDetect »

Review 1 of 2

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Desktop Support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »

Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
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Review 1 of 1

Sandesh Khatal
Soc Analyst at Softcell Technologies Limited
Technical support is very important, and I would rate it nine out of ten.
Read full review of SentinelOne Singularity Endpoint »
Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
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Raghvendra Soni
Senior DevOps Engineer at a tech services company
The support team was valuable during the initial stages. SentinelOne Singularity Cloud Security contacted us every...
Read full review of SentinelOne Singularity Cloud Security »
Anniki Iskandar
Junior Security Analyst at ITSEC Asia
I have experience with the technical support and customer service of SentinelOne Singularity Cloud Security. During...
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Omkar Gupta
Edr Analyst at Softcell Technologies Limited
I have contacted technical support several times and found them to be excellent as they respond quickly to my...
Read full review of SentinelOne Singularity Endpoint »
Raj Borge
Mdr Analyst at Softcell Technologies
Whenever I get stuck on any alert with SentinelOne Singularity Endpoint and do not understand it, or when I face any...
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Karsh Trivedi
Security Engineer at Payatu
I am not currently in touch with technical support for SentinelOne Singularity Endpoint as I am in the early...
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Greg Walia
IT Manager at a healthcare company
I rate SentinelOne's support seven out of 10. SentinelOne's customer service isn't that great. There's only so much...
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Zack Moody
Domestic Security Alliance Council (DSAC) at KYOCERA AVX Components s.r.o.
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
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Robson Franco
Pre-Sales Security Engineer at CLM Software
The technical support services need improvement. It is complicated to open tickets.
Read full review of SentinelOne Singularity Ranger AD »
Greg Hansen
Director, Information Technology at Lenovo
The support from SentinelOne has been second to none, exceeding expectations. Maybe we are in the honeymoon period,...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
I have contacted the technical support or customer support, and this is the most significant reason we are using...
Read full review of SentinelOne Singularity Endpoint »
Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
The technical support has been excellent. We have a customer success manager whom we meet with monthly, previously...
Read full review of SentinelOne Singularity Identity »
Yasiru Perera
Lead Engineer - Systems & Security at Connex Information Technologies PVT LTD
Technical support is on point and very good.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Security Engineer at a venture capital & private equity firm
We connect with the SentinelOne Singularity Cloud Security technical support on Slack and they are always helpful and...
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AshwathKumar
Head of Security at Razorpay
SentinelOne has provided excellent support, enabling us to implement a robust solution customized to effectively meet...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
SecOps Engineer at a media company
We found the technical support for SentinelOne Singularity Complete one of the best we've ever had to deal with,...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cyber Security Engineer at a manufacturing company
The few times I have used the technical support it has been a good experience.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Application Support Specialist at a non-tech company
Technical support has been really good.
Read full review of SentinelOne Singularity Endpoint »
HimanshuSrivastava
Security Administrator at a retailer
We had an incident in which they pushed a patch without notifying us and without testing, damaging all of our...
Read full review of SentinelOne Singularity Cloud Security »
Steve Pender
Managing Member at Pender & Associates
We very seldom needed to use technical support.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Hafizur Shaikh
Network security engineer at a computer software company
I would rate the technical support as nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Desktop Support Engineer at a outsourcing company
The customer support for SentinelOne Singularity Endpoint is really good. I would rate the customer support for...
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Hima Greshma Suri
DevOps Lead at KredX
I rate Cloud Native Security support nine out of ten. They solve issues within the agreed-upon period. They're...
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Dennis Becker
Managing Director at MaDaTec GmbH
I would rate the actual technical support from SentinelOne Vigilance a nine.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Mike Valenza
IT manager at a outsourcing company
We pay for Vigilance, which is a 24/7 instant response team. However, if we did not pay for Vigilance and I had a...
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Anish Varma
Network Security Engineer at Softcell Technologies
There have been a number of scenarios where I have felt that this is not my area of expertise to manage. In those...
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Zach Ventola
Sr. Cyber Security Analyst at a retailer
Technical support is quick and helpful. They do a good job of addressing issues at level one and escalating if needed.
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Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
I would rate their technical support a nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
I would rate the technical support from SentinelOne as 8.5 out of ten.
Read full review of SentinelOne Singularity AI SIEM »

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Technical Support

No Data Available

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