Compare Redscan vs SentinelOne

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Redscan

Based on 1 review.

SentinelOne

Based on 368 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Complete

50 reviews

SentinelOne Singularity Cloud Security

100 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

No Data Available

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

9%

Government

5%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MiguelPurizaca
IT Manager at a marketing services firm
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
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Review 1 of 1

Daniel Giacomelli
Security and Compliance at a outsourcing company

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Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
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Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Marc Mould
Senior Consultant at a tech vendor
The primary use case involves partnering with a government entity to meet specific requirements as part of an...
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Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at a marketing services firm
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Rajeev Babu
Sr. System Administrator at a construction company
Their technical support is very nice. I would rate them a five out of five.
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Nick Simmons
Vice President, Sales at a transportation company
SentinelOne's support is outstanding, which reflects the strength of our partnership. Their support was a key factor...
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Adam Harling
Managing Director at a tech services company
We do the implementation of the solution in-house.
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Chintan-Vyas
Associate Director at a financial services firm
Technical support could be better. I would rate it around six on a scale of one to ten.
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Praneeta Waghole
Cloud Engineer at a construction company
I use vendor support. I would rate them a nine out of ten.
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Naveen Veligeti
Enterprise Account Manager at a tech services company
They are helpful.
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Andrew W
VP - Information Technology at a financial services firm
We've opened a few cases with technical support. It was very good. They got back to us very quickly. Usually, after...
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Prathmesh Chavan
Technical Support Engineer at a consultancy
Customer support is knowledgeable about the company's software and operating systems, responding quickly within two...
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Mallappa Bagi
Security Analyst at a computer software company
The tech support is really good. We get responses on time, as defined in the SLAs.
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DavidPerry
Director of Corporate Information Security at a marketing services firm
The technical support is good.
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Suresh KannanP
Cloud Security Practice Head at a tech vendor
I rate SentinelOne support seven out of 10. The response isn't fast enough.
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Jared Ochieng
Information Technology Security Specialist at a computer software company
I have not had any issues that I needed to talk to customer support about.
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Adam Peason
Chief Information Security Officer at a financial services firm
It is through a managed service.
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Sasita Lamchaona
Product Consultant at a tech services company
The technical support is very good, and quick.
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Chris Greeson
TechOps Manager at a financial services firm
I have yet to use technical support.
Read full review of SentinelOne Singularity Cloud Security »
Ijeoma Nkemjika
Customer Success Manager at a tech services company
Their support is very good. When we encounter an issue, we quickly raise support tickets, and the response time is...
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Anonymous User
CISO at a computer software company
They offer fairly decent technical support. We've not had any major challenges with them so far. The support team has...
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David Heinz
Director, Infrastructure & Security at a real estate/law firm
The customer support for SentinelOne Singularity Complete is phenomenal. I would rate the customer support a ten on a...
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Anonymous User
IT Manager
The technical support is helpful.
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Neeraj Arde
Solution architect at a computer software company
Customer service and support are excellent. They respond promptly, and the technical support is knowledgeable and...
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reviewer09157131
Information Security Engineer II at a recreational facilities/services company
As I mentioned, I recently had a case because there were a lot of agents offline for a moment. Their support...
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Thorsten Trautwein-Veit
Offensive Security Certified Professional
My overall experience with their technical support has been positive.
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Anonymous User
Chief Innovation Officer
We are happy with SentinelOne's technical support.
Read full review of SentinelOne Singularity Complete »
BRIAN DIETRICH
Agile Product Owner at a manufacturing company
I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really...
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Ricardo Biggs
Manager, Information Technology at a consumer goods company
SentinelOne's technical support was good at assisting with onboarding through troubleshooting actions and resolving...
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Anonymous User
SecOps Engineer at a media company
We found the technical support for SentinelOne Singularity Complete one of the best we've ever had to deal with,...
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Maurice Singh
IT Solutions Specialist at a non-tech company
The technical support is generally good, but there are instances when they need to consult with the development team...
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Anonymous User
Cloud Security Engineer & Consultant at a financial services firm
Technical support has room for improvement.
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Yasiru Perera
Senioor Engineer of System and Security at a tech consulting company
Technical support is on point and very good.
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Prajwal Bhatkar
Cloud Support Engineer at a construction company
The technical support team's response time is slow at times.
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Review 1 of 30

Technical Support

No Data Available

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.