Compare Redscan vs SentinelOne

Redscan

Based on 1 review.

SentinelOne

Based on 363 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Complete

55 reviews

SentinelOne Singularity Cloud Security

99 reviews

SentinelOne Singularity Identity

9 reviews

Top Industries

No Data Available

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
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Review 1 of 1

Daniel Giacomelli
Security and Compliance at a outsourcing company

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Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Marc Mould
Senior Consultant at CGI
The primary use case involves partnering with a government entity to meet specific requirements as part of an...
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Dennis Becker
Managing Director at MaDaTec GmbH
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their...
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Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Graham Peck
Data Security Manager at Leeds United FC
I contacted technical support once and they were quick to respond. Technical support is rated a seven out of ten.
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Mike Ehlers
Global Senior Manager, Information Security at a manufacturing company
One of the best aspects of SentinelOne is its customer support. They are customer-driven and allow access to product...
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Akshay Sankpal
AWS Cloud Engineer at a consultancy
They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are...
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AbhishekKumar18
Dev Sec Ops Engineer at Groww
As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately,...
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Michael Mcdonald.
Senior Security Consultant at First Technology
I would rate the technical support of SentinelOne as an eight out of ten.
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Evelyn Mauricio
Sr. Network Admin at Continental Carbon Company, Inc.
Their support has been great. I do not know whether it is because of the type of support that we have. We have the...
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Chetan Yelve
Software Engineer at Cateina Technologies
I rate SentinelOne Singularity Cloud Security support nine out of ten.
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Prathamesh Samant
Presales Manager at a computer software company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
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Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
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Vidya Shree
CTO at Molecular Connections Private Limited
The customer service and support are good. Their responses are quick. We normally interact with them only over emails...
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Claudio Lavazza
Security Expert at a healthcare company
Our SOC has logged some tickets with the technical support. They have never complained about SentinelOne's support.
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Abuzer Khan
Network engineer at ACC Ltd
I would describe their support as neutral.
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Baltazar Santaella
Deputy CISO at The University of Texas at El Paso
Technical support is super. They are very helpful and relatively quick to respond. Sometimes they take a little bit...
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Anonymous User
Senior Systems Engineer at a tech services company
The product’s support team is excellent, especially the back-end support.
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Eyal Givon
CEO at ERG Solutions
We get support from our local reseller in Israel and their support has been fine.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cybersecurity Service Manager at a manufacturing company
Support responds in less than a day. SentinelOne is a top partner in the industry.
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AshwathKumar
Head of Security at Razorpay
SentinelOne has provided excellent support, enabling us to implement a robust solution customized to effectively meet...
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Sayed Rafe
Cloud Security Engineer at a insurance company
I rate Cloud Native Security support nine out of ten. They have email support, but there is no option to raise...
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David Smegelski
Computer Technician at VILLE DE POINTE-CLAIRE
I would rate their support an eight out of ten. The rating would be better if they picked up the phone and had...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Sr. Security Engineer at a healthcare company
I don't have access to create tickets. The vendor removed the ability. I need to talk with our MSSP for support. They...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Data Analyst at a legal firm
The technical support has been very helpful and responsive. I had no issues, and I am very happy with the outcome.
Read full review of SentinelOne Singularity Identity »
Anonymous User
IT Manager at a sports company
Their support is good. Whenever we have doubts, we get proper support. We connect with them and resolve the issue. I...
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Dennis Becker
Managing Director at MaDaTec GmbH
I would rate the actual technical support from SentinelOne Vigilance a nine.
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Mgingpart67
Managing Partner at a tech services company
We have support from both vendor and distributor, and up to now, it has been satisfactory. The response has been very...
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MOHITH PULIVENDULA
Sr security engineer at Halodoc
Their technical support is top-notch. I made friends there.
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Anonymous User
Cloud Security & Architecture Specialist at a insurance company
The technical support is good.
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Anonymous User
IT Engineer at a venture capital & private equity firm
Technical support was good.
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Rajan Shanbaga
Cloud Architect at Azira
I have interacted with them a couple of times. They have been very helpful. Their speed is pretty good. They are...
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Akshay Somnath Pakhare
IT Engineer at a construction company
I rate SentinelOne support nine out of 10.
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Anonymous User
Sr. Security Engineer at a financial services firm
The support team is hard to get a hold of.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.