Compare Redscan vs SentinelOne

Redscan

Based on 2 reviews.

SentinelOne

Based on 509 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan Penetration Testing Services

1 reviews

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Endpoint

116 reviews

SentinelOne Singularity Cloud Security

58 reviews

SentinelOne Wayfinder Threat Detection and Response

15 reviews

Top Industries

Construction Company

21%

Training & Coaching Company

18%

Manufacturing Company

Computer Software Company

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kushal Korde
Senior Security Manager at Connecting Cyber networks
Redscan Penetration Testing Services has multiple use cases in our day-to-day operations. First is automated incident...
Read full review of Redscan Penetration Testing Services »
MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
Read full review of Redscan ThreatDetect »

Review 1 of 2

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
Md Rafique
it support at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

AJITHH G
Solution Engineer at AppSmart
The technical support is half and half. They offer good support but response time is slow. Sometimes, you have to...
Read full review of SentinelOne Singularity Endpoint »
Michael Grissom
Director of Cyber Security at Tidewater Mortgage Services
We've only contacted technical support for the licensing portion of the process. They were very helpful and very...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
I have contacted the technical support or customer support, and this is the most significant reason we are using...
Read full review of SentinelOne Singularity Endpoint »
Likhith Varma
Senior Security Analyst at Areté Associates, Inc.
I am aware of SentinelOne's tech support team. When I encounter agent issues, I create support cases, and the team...
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Michael Mcdonald.
Senior Security Consultant at First Technology
I would rate the technical support of SentinelOne as an eight out of ten.
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ShashikaKodikara
Head of Cybersecurity at Technovage Solution
Our team has had a good experience with customer service and support.
Read full review of SentinelOne Singularity Endpoint »
Eddie Drachenberg
Global Network and Infrastructure Manager at Bettcher Industries
Usually, technical support is very good. They are very knowledgeable. It's usually 24 hours for a response. I've had...
Read full review of SentinelOne Singularity Endpoint »
Craig McGill.
IT Security Analyst at a recreational facilities/services company
The technical support is difficult to contact.
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Al Rosado
Network Manager at a performing arts
I've barely contacted technical support. I've only spoken to sales in regard to demos. I had to call support once...
Read full review of SentinelOne Singularity Cloud Security »
SteveLee
Director of IT at Integrus Architecture
I can't remember the last time I had to contact the solution's technical support. I would give the technical support...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Jeffrey Agomate
Information Security Engineer at Infoprive
SentinelOne technical support is awesome. If there is a five-star option, I'd give them six stars. They give good...
Read full review of SentinelOne Singularity Endpoint »
Robert Wojcik
Senior IT Administrator at a financial services firm
I think support is really great from SentinelOne. They respond quickly and are equally effective at solving the issues.
Read full review of SentinelOne Singularity Endpoint »
Mohit Dhingra
SVP IT at AS IT Consulting Pvt. Ltd.
Technical support will always be between six and seven.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Application Support Specialist at a non-tech company
Technical support has been really good.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Information Security Officer at a tech vendor
My experience with the technical support of Singularity Platform is that they write us back semi-quickly. If I were...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Enterprise Security Architect at a recruiting/HR firm
I talk to my TAM once a week, minimum. I think I have the best customer support in the business. I had an issue that...
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Steve Pender
Managing Member at Pender & Associates
We very seldom needed to use technical support.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Head of Information Technology at a healthcare company
Support is very good, and their help is immediate.
Read full review of SentinelOne Singularity Endpoint »
Jessica Chastain
IT Director at a government
I have not contacted the SentinelOne Singularity Cloud technical support team.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
SecOps Lead at a manufacturing company
We've had nothing but fantastic things to say about the support. Our technical account manager is great, and the...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
SecOps Engineer at a media company
We found the technical support for SentinelOne Singularity Complete one of the best we've ever had to deal with,...
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Roel Schreurs
System Engineer at Lyanthe
I have used their technical support and my experience with them has been very good. They are fast. They know what...
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Reviewer07479
CIO at a manufacturing company
Support is quite fast to solve problems. The SOC is very good and really operates 24/7. When necessary, they contact...
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Anonymous User
Cyber Consultant at a consultancy
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base...
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Johan Liljegren
Manager Product, Partner Relations & Consulting at Telenor
While my team has worked with technical support, I haven't dealt with them directly. I haven't heard of any negative...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Adithya K
Security Engineer at M-Health Tech
We do have regular meetings with support. They catch us up every month and provide us regular updates and solicit...
Read full review of SentinelOne Singularity Cloud Security »
Ricardo Biggs
Manager, Information Technology at a consumer goods company
SentinelOne's technical support was good at assisting with onboarding through troubleshooting actions and resolving...
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Peter Sikkes
Software Engineer at a healthcare company
I had one issue that I brought up with customer support. They delivered a solution in about two hours. It was related...
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Anonymous User
Specialty Cybersecurity at a tech vendor
Customer support for SentinelOne Singularity Endpoint is very good, but I think there needs to be more improvement in...
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Kevin Thompson.
Director of information technology at Stuart & Branigin LLP
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
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Review 1 of 30

Technical Support

No Data Available

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