Compare Redscan vs SentinelOne

Redscan

Based on 1 review.

SentinelOne

Based on 72 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

1 reviews

SentinelOne

50 reviews

SentinelOne Vigilance

5 reviews

Top Industries

Computer Software Company

22%

Comms Service Provider

21%

Legal Firm

Real Estate/Law Firm

Comms Service Provider

25%

Computer Software Company

18%

Government

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Head Of Information Technology at a marketing services firm
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
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Review 1 of 1

Anonymous User
Senior Security Engineer at a tech services company
SentinelOne Vigilance is being used mostly for endpoint protection, endpoint deployment, and some endpoint management.
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Anonymous User
Network Support at a university
SentinelOne performs primary functions for our endpoint antivirus and anti-malware solutions. It's a centralized...
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Review 1 of 2

Customer Service

Anonymous User
Head Of Information Technology at a marketing services firm
We've been in contact with technical support many times and they have always provided us with excellent service. They...
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Review 1 of 1

Sai_Kishore
Head of Information Technology at TheArtsClubDubai
Support is very good, and their help is immediate.
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AshishGautam
IT Project Manager at Rajiv Gandhi Cancer Institute In India
I rate the technical support a ten out of ten. The support is very easy if you connect with global support. A company...
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Adam Peason
Chief Information Security Officer at Lone Star National Bank
It is through a managed service.
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Brian Fulmer
IT Manager at American Incorporated
I rate SentinelOne support nine out of 10. I wish our other vendors had tech support as good as SentinelOne. I can...
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Gbemisola Osunrinde
Service Assurance Executive at Infoprive
SentinelOne's technical support is helpful and competent.
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Shashi Vardhan Andem
Senior Product Manager at Indian Institute of Management Calcutta
We received a response from technical support within 48 hours. The support is great.
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DanielMelissa
CTO at N4B
I have not been in contact with technical support. Because it is so stable, support has not been important to us.
Read full review of SentinelOne Vigilance »
Roel Schreurs
System Engineer at Lyanthe
I have used their technical support and my experience with them has been very good. They are fast. They know what...
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Tony Tuite
Consultant at NFC/IT
Technical support is provided for us through SolarWinds, and they're very knowledgable.
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Mohsinoddin Mohammed
Information Security Principal at Alkhorayef
The technical support is good, and I rate it a nine out of ten.
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DanielMelissa
CTO at N4B
We have had a good experience with customer service and support, but our support team is from N-able company and not...
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Jared Ochieng
Information Technology Security Specialist at Infoark
I have not had any issues that I needed to talk to customer support about.
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Jeff Doggendorf
Operations Manager at Proton Dealership IT
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
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Cem BALIK
Information Technologies Manager at VAS Bilisim Teknolojileri A.S
Technical support has been very good and we are quite pleased with them.
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Thorsten Trautwein-Veit
Offensive Security Certified Professional at Schuler Group
My overall experience with their technical support has been positive.
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Anonymous User
Security Head at a financial services firm
We get technical support from the vendor.
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Anonymous User
Head of IT at a transportation company
The technical support is excellent. We have only had to use them two or three times, and the response has been very...
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Steve Pender
Managing Member at Pender & Associates
The customer support has been okay.
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Anonymous User
Cloud Engineer at a comms service provider
I haven't had the opportunity to interact with SentinelOne support.
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Anonymous User
Cybersecurity Consulting Lead at a tech services company
In terms of if we need to send them some actual threat, they cannot manually verify it. That's the limitation of the...
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Anonymous User
Network Support at a university
Support has been knowledgeable and well thought out. I don't feel like I'm getting a copy and paste. The technician...
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Anonymous User
Senior IT Consultant at Jeneri IT
Their support is very good. I would rate them a five out of five.
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Peter Sikkes
Software Engineer at a healthcare company
I had one issue that I brought up with customer support. They delivered a solution in about two hours. It was related...
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Reviewer07479
CIO at a manufacturing company
Support is quite fast to solve problems. The SOC is very good and really operates 24/7. When necessary, they contact...
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Anonymous User
Director Information Technology at a wellness & fitness company
I am satisfied with the support from SentinelOne.
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BRIAN DIETRICH
Agile Product Owner at Micron Technology, Inc.
I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really...
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RohitSingla
Security Professional at airtel
With technical support, I've got an immediate response, and when I log a ticket, I get good assistance.
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Anonymous User
Director - Global Information Security at a manufacturing company
Technical support started off mainly by email, but support is probably the single biggest improvement since we...
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AnonymousE
Product Manager at a tech vendor
Not right now because things will be different in the real world, but we are only two computers with SentinelOne. So...
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Eyal Givon
CEO at ERG Solutions
We get support from our local reseller in Israel and their support has been fine.
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Review 1 of 30

Technical Support

No Data Available

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