Compare Redscan vs SentinelOne

Redscan

Based on 1 review.

SentinelOne

Based on 368 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Complete

50 reviews

SentinelOne Singularity Cloud Security

100 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

No Data Available

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MiguelPurizaca
IT Manager at a marketing services firm
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Daniel Giacomelli
Security and Compliance at a outsourcing company

Read full review of SentinelOne Singularity Complete »
Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
Read full review of Singularity Platform »
Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »
Marc Mould
Senior Consultant at a tech vendor
The primary use case involves partnering with a government entity to meet specific requirements as part of an...
Read full review of SentinelOne Singularity Identity »

Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at a marketing services firm
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Hassim Naseef
Senior Devops Engineer at a financial services firm
The technical support is responsive and knowledgeable.
Read full review of SentinelOne Singularity Cloud Security »
Prathamesh Samant
Presales Manager at a computer software company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Read full review of SentinelOne Singularity MDR »
Sasita Lamchaona
Product Consultant at a tech services company
The technical support is very good, and quick.
Read full review of SentinelOne Singularity Complete »
Tim Hayes
System Administrator at a wholesaler/distributor
I have not had to use technical support.
Read full review of SentinelOne Singularity Complete »
Asim Naeem
Principal IT Security & Compliance at a outsourcing company
The technical support team is quick to respond to and resolve our issues.
Read full review of SentinelOne Singularity Complete »
KarthikB
Engineering Security Manager at a recreational facilities/services company
I rate SentinelOne Singularity Cloud Security support 9 out of 10.
Read full review of SentinelOne Singularity Cloud Security »
OluwatoyeseAgoro
Information Security Engineer at a tech services company
The support personnel always want to share links instead of joining sessions. Getting them on sessions that would...
Read full review of SentinelOne Singularity Complete »
Brian Glen
Incident Response Specialist at a media company
I have interacted with their support. They are always pretty easy to get a hold of. I never have to wait. They are...
Read full review of SentinelOne Singularity Complete »
Praneeta Waghole
Cloud Engineer at a construction company
I use vendor support. I would rate them a nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Rivka Alexander
Content Specialist at a tech company
Technical support is knowledgable.
Read full review of SentinelOne Singularity Cloud Security »
Roftiel Constantine
Global Chief Information Security Officer at a manufacturing company
The technical support has been excellent. We have a customer success manager whom we meet with monthly, previously...
Read full review of SentinelOne Singularity Identity »
Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Software Developer at a tech services company
They have great technical support.
Read full review of SentinelOne Singularity Cloud Security »
Leonard Altamura
Security Architect at a tech services company
I've only had one interaction with their tech support, but it was excellent. In situations where we're struggling...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Executive Director of Information Security and Compliance at a pharma/biotech company
I found the technical support for SentinelOne Singularity Complete excellent, especially in terms of communication....
Read full review of SentinelOne Singularity Complete »
Lakshay Aggarwal
Application Security Manager at a tech company
Technical support is very good. We do have a monthly call with SentinelOne Singularity Cloud Security whereby we run...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Engineer II, Enterprise Client Support at a media company
Customer service and our TAM are both very good. They are responsive and have never been unable to answer a question...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cloud Security & Architecture Specialist at a insurance company
The technical support is good.
Read full review of SentinelOne Singularity Cloud Security »
Mgingpart67
Managing Partner at a tech services company
We have support from both vendor and distributor, and up to now, it has been satisfactory. The response has been very...
Read full review of SentinelOne Singularity Complete »
Akshay Kshirsagar
IT Engineer at a construction company
The technical support is helpful.
Read full review of SentinelOne Singularity Cloud Security »
Navindu Dissanayake
Engineer - Cyber Security at a tech services company
The response time of customer service could be improved.
Read full review of SentinelOne Singularity Complete »
Maurice Singh
IT Solutions Specialist at a non-tech company
The technical support is generally good, but there are instances when they need to consult with the development team...
Read full review of SentinelOne Singularity Complete »
Marc McGrath
Chief Information Officer at a tech services company
We have not had any incidents where we have had to contact them for an emergency. There were no ransomware outbreaks...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Senior Cybersecurity Engineer at a computer software company
We contact technical support weekly. They are helpful and respond quickly. Additionally, there is a built-in chatbot...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Chief Information Security Officer at a tech services company
I have contacted technical support in the past. They've been very responsive and helped us drive problems to...
Read full review of SentinelOne Singularity Complete »
Satyavijay Chavan
Information Security Engineer at a security firm
I would rate their technical support a nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Todd Christensen
Business Information Security Officer at a financial services firm
With nearly 30 years in IT, I've worked with every major vendor, and none have matched SentinelOne's responsiveness...
Read full review of SentinelOne Singularity Identity »
Anonymous User
Cybersecurity Service Manager at a manufacturing company
Support responds in less than a day. SentinelOne is a top partner in the industry.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Global IT Security Administrator at a manufacturing company
Technical support is hit or miss. We have worked with some good agents and some less knowledgeable.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Business Development at a tech services company
Very fast and accurate.
Read full review of SentinelOne Singularity Complete »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.