Compare Redscan vs SentinelOne

Redscan

Based on 1 review.

SentinelOne

Based on 361 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Complete

99 reviews

SentinelOne Singularity Cloud Security

111 reviews

SentinelOne Singularity Identity

17 reviews

Top Industries

No Data Available

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Andrew W
VP - Information Technology at a financial services firm
We use it for a couple of use cases. The biggest one we use it for is to protect our AWS environment, and it does a...
Read full review of SentinelOne Singularity Cloud Security »
Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
Read full review of SentinelOne Singularity Identity »
Prathamesh Samant
Presales Manager at a tech services company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
Josh Vinson
Director, Information Technology at Premier Realty Group
I use SentinelOne Singularity Complete on our servers, specifically in our remote desktop services environment. I...
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Dennis Becker
Managing Director at MaDaTec GmbH
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their...
Read full review of SentinelOne Vigilance »

Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

PrathmeshChavan
IT Developer at Team Global Express
The technical support has been satisfactory.
Read full review of SentinelOne Singularity Cloud Security »
Sumit Saxena.
Senior Consultant at a consultancy
We have 24/7 support, but it is just moderate.
Read full review of SentinelOne Singularity Complete »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
The customer support for this solution is good.
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AJITHH G
Solution Engineer at AppSmart
The technical support is half and half. They offer good support but response time is slow. Sometimes, you have to...
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AbhishekKumar18
Dev Sec Ops Engineer at Groww
As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately,...
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SimonThornton
Cyber Security Services Operations Manager at a aerospace/defense firm
They're excellent. I would rate them a five out of five.
Read full review of SentinelOne Singularity Complete »
Shashi Vardhan Andem
Senior Product Manager at a tech services company
We received a response from technical support within 48 hours. The support is great.
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Siddharth Pal
Sr DevOps Engineer at a tech company
SentinelOne Singularity Cloud Security provides excellent technical support. In addition to monthly guidance, we also...
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Rahul Kate
Co-Founder at First Defense WLL
Technical support is very good and helpful in getting results. The turnaround time for solving bugs or finding...
Read full review of SentinelOne Singularity Complete »
Rob Grow
IT Director at a construction company
My feelings are moderate towards the technical support.
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Todd Christensen
Business Information Security Officer at McKensson
With nearly 30 years in IT, I've worked with every major vendor, and none have matched SentinelOne's responsiveness...
Read full review of SentinelOne Singularity Identity »
Anonymous User
Cloud Security & Architecture Specialist at a insurance company
The technical support is good.
Read full review of SentinelOne Singularity Cloud Security »
Jason Liu
System Administrator at a renewables & environment company
When I ran into the Windows 32-bit issues, I contacted support. I've also contacted them here or there for a few...
Read full review of SentinelOne Singularity Complete »
Hafizur Shaikh
Network security engineer at a computer software company
I would rate the technical support as nine out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Deepak Bhaskaran
AGM IT Security at Page Industries Ltd
I think they were responsive, but there was a delay in reaching out to my team on one incident report. This happened...
Read full review of SentinelOne Singularity Complete »
Josh Vinson
Director, Information Technology at Premier Realty Group
My experience with SentinelOne's customer support has been mixed. We were performing a software upgrade for our...
Read full review of SentinelOne Singularity Complete »
Nikhil_Patil
IT Developer at a construction company
I rate technical support eight out of ten, indicating satisfaction with the support provided.
Read full review of SentinelOne Singularity Cloud Security »
Travis Curley
Information Security Engineer at a recreational facilities/services company
Technical support is really good. Whenever a threat comes into our environment, they will comment and give analysis....
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
IT Manager at a construction company
We receive technical support from our partner, so I have no experience with SentinelOne support.
Read full review of SentinelOne Singularity Complete »
Prajwal HS
Specialist Information Security at Ujjivan Small Finance Bank
The technical support of the solution is good.
Read full review of SentinelOne Singularity Cloud Security »
Thorsten Trautwein-Veit
Offensive Security Certified Professional at Schuler Group
My overall experience with their technical support has been positive.
Read full review of SentinelOne Singularity Complete »
Nathan Venno
Cyber Security Engineer at a energy/utilities company
Singularity Cloud Workload Security's technical support team gets to your issue relatively quickly. I've never had an...
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Adithya K
Security Engineer at M-Health Tech
We do have regular meetings with support. They catch us up every month and provide us regular updates and solicit...
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Akshay Kshirsagar
IT Engineer at ACC Ltd
The technical support is helpful.
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Yasiru Perera
Senioor Engineer of System and Security at Connex Information Technologies
I would rate SentinelOne's customer service and support a five out of five.
Read full review of SentinelOne Vigilance »
Reviewer07479
CIO at a manufacturing company
Support is quite fast to solve problems. The SOC is very good and really operates 24/7. When necessary, they contact...
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Bernhard Brandel
CISO at Katholische Universität Eichstätt-Ingolstadt
I am highly satisfied with their technical support; it is truly excellent. I would rate it ten out of ten.
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Koen Eersels
System Engineer at Dr. Marc Daenen
I have issued some tickets to technical support and they were very responsive.
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Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
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Anonymous User
Director of Cybersecurity at a manufacturing company
Support is good. The support team is quick to respond and quick to resolve. We can't ask for anything more.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.