Compare Redscan vs SentinelOne

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Redscan

Based on 2 reviews.

SentinelOne

Based on 509 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan Penetration Testing Services

1 reviews

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Endpoint

116 reviews

SentinelOne Singularity Cloud Security

58 reviews

SentinelOne Wayfinder Threat Detection and Response

15 reviews

Top Industries

Construction Company

21%

Training & Coaching Company

18%

Manufacturing Company

7%

Computer Software Company

5%

Financial Services Firm

10%

Computer Software Company

9%

Outsourcing Company

9%

Manufacturing Company

9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kushal Korde
Senior Security Manager at Connecting Cyber networks
Redscan Penetration Testing Services has multiple use cases in our day-to-day operations. First is automated incident...
Read full review of Redscan Penetration Testing Services »
MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
Read full review of Redscan ThreatDetect »

Review 1 of 2

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
Md Rafique
it support at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

DavidPerry
Director of Corporate Information Security at SGS & Co
The technical support is good.
Read full review of SentinelOne Singularity Identity »
Prathamesh Samant
Presales Manager at a manufacturing company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Omkar Gupta
Edr Analyst at Softcell Technologies Limited
I have contacted technical support several times and found them to be excellent as they respond quickly to my...
Read full review of SentinelOne Singularity Endpoint »
RAJ BATTIN
Jr. Cloud Engineer at a construction company
The response time needs improvement.
Read full review of SentinelOne Singularity Cloud Security »
Ian Sterling
Analyst Information Security at a healthcare company
I am blown away by their support. Every time I reach out to my customer service manager, they are returning questions...
Read full review of SentinelOne Singularity Endpoint »
Marco Spagnoletti
Shift Lead SOC Analyst at CYBEROO
The customer support is good, especially with easy tasks. The response was very faster in the easy tasks and more...
Read full review of SentinelOne Singularity Endpoint »
Greg Hansen
Director, Information Technology at Lenovo
The support from SentinelOne has been second to none, exceeding expectations. Maybe we are in the honeymoon period,...
Read full review of SentinelOne Singularity Endpoint »
SatishKumar10
Information Security Analyst at ZEE
I rate Cloud Native Security support 8 out of 10. We contacted them about adding some policies and creating plugins...
Read full review of SentinelOne Singularity Cloud Security »
Akshay Sankpal
AWS Cloud Engineer at a consultancy
They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are...
Read full review of SentinelOne Singularity Cloud Security »
Viral Shaa
IT Security Analyst at Eos Energy Enterprises, Inc.
My experience with SentinelOne's customer service has been positive; I would rate them four out of five. Although...
Read full review of SentinelOne Singularity Endpoint »
Brian Glen
Incident Response Specialist at Klick Health
I have interacted with their support. They are always pretty easy to get a hold of. I never have to wait. They are...
Read full review of SentinelOne Singularity Endpoint »
Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
Read full review of SentinelOne Singularity Endpoint »
Austin Estrada
Cybersecurity Analyst at Brady Corporation
They were very helpful. They were knowledgeable. They definitely used the tool before. The questions they asked were...
Read full review of SentinelOne Singularity Endpoint »
Chris East
IT Manager at a tech vendor
Technical support is quick and provides great documentation to explain issues and remove agents.
Read full review of SentinelOne Singularity Endpoint »
Deepak Davankar
Manager IT Operations at Wallem Group Limited
The solution's technical support team is good. The environment constantly changes due to the rise in cyber threats. I...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Chetan Gaonkar
Soc Analyst at Softcell Technologies Limited
Support is very important for SentinelOne Singularity Endpoint. Because it is a SaaS product, whenever we get stuck,...
Read full review of SentinelOne Singularity Endpoint »
Prathamesh Borse
Cloud engineer at a construction company
Sometimes, the response time of the support team is lagging.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Director - Global Information Security at a manufacturing company
Technical support started off mainly by email, but support is probably the single biggest improvement since we...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Account Director
Excellent, they have customized reports on threats in our environment that we do not have knowledge of.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Architect at a tech services company
The technical support teams' response time was good but they were lacking a deep understanding of the different...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Senior Security Analyst at a pharma/biotech company
With any support service, it depends on the person we get on the line. Some are better than others. But overall, I...
Read full review of SentinelOne Singularity Endpoint »
SahilBhatt
Soc Analyst at Softcell Technologies Limited
I would evaluate customer service and technical support as an 8 on a scale of 1 to 10.
Read full review of SentinelOne Singularity Endpoint »
AbhishekVilas Sawant
Security Analyst at a media company
I would rate SentinelOne's technical support ten out of ten. There have been a number of times when we get in contact...
Read full review of SentinelOne Singularity Endpoint »
Prajwal Bhatkar
Cloud Support Engineer at a construction company
The technical support team's response time is slow at times.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
DevOps Engineer at a computer software company
I rate SentinelOne support eight out of 10. Their support team is proactive. It has been a while since I connected...
Read full review of SentinelOne Singularity Cloud Security »
SameerJadhav
SOC Analyst at Softcell Technologies Limited
I rate the technical support for SentinelOne Singularity Endpoint as 8 out of 10.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Security Analyst at a consumer goods company
I have not used support yet, which is a good thing.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Information Architect & Security Officer at a wholesaler/distributor
The technical support is quick to respond and provide answers.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Solutions Engineer at a tech services company
The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Operations Manager at Proton Dealership IT
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
Read full review of SentinelOne Singularity Endpoint »

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Technical Support

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