Compare Redscan vs SentinelOne

Redscan

Based on 1 review.

SentinelOne

Based on 402 reviews.

Sample Customers

Redscan ThreatDetect

Pizza Hut, King Edward VII's Hospital, ICG, TT International,

SentinelOne Wayfinder Managed Detection & Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Redscan ThreatDetect

0 reviews

SentinelOne Singularity Complete

52 reviews

SentinelOne Singularity Cloud Security

96 reviews

SentinelOne Wayfinder Managed Detection & Response

6 reviews

Top Industries

No Data Available

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MiguelPurizaca
IT Manager at Clear Channel
We primarily use the solution alongside Carbon Black. The solution monitors all of our computers in case there are...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Akash Das Barman
Cyber Security Mentor and trainee at DataSpace Academy
My use case for the solution is scientific research involving legacy software on older OS versions for complex...
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Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I am using SentinelOne Singularity AI SIEM as a customer only, and I have taken it very recently. I am using it to...
Read full review of SentinelOne Singularity AI SIEM »
Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Customer Service

MiguelPurizaca
IT Manager at Clear Channel
We've been in contact with technical support many times and they have always provided us with excellent service. They...
Read full review of Redscan ThreatDetect »

Review 1 of 1

Craig McGill.
IT Security Analyst at a recreational facilities/services company
The technical support is difficult to contact.
Read full review of SentinelOne Singularity Complete »
PradeepBhat
Security Engineering Manager at a media company
I rate SentinelOne Singularity Cloud Security support 7 out of 10. Before SentinelOne acquired SentinelOne...
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AJITHH G
Solution Engineer at AppSmart
The technical support is half and half. They offer good support but response time is slow. Sometimes, you have to...
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Ankit-Agarwal
Senior Director, Global Systems and Cyber Security at a tech services company
I never had to contact their support.
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Michael Mcdonald.
Senior Security Consultant at First Technology
I would rate the technical support of SentinelOne as an eight out of ten.
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Manoranjan Rana
Business Head at Ivalue Infosolution
I do not often communicate directly with the technical support of SentinelOne, but my technical team does. I would...
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Shashank N
Security Engineer-DevSecOps at a computer software company
We could just contact the CEO directly with any questions. It was a small team back then, but I don't think that's...
Read full review of SentinelOne Singularity Cloud Security »
Zack Moody
Domestic Security Alliance Council (DSAC) at KYOCERA AVX Components s.r.o.
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
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Brendan Putek
Director, DevOps at Relay Network
The most important aspect of the evaluation process was the support and responsiveness of the SentinelOne team,...
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Evelyn Mauricio
Sr. Network Admin at Continental Carbon Company, Inc.
Their support has been great. I do not know whether it is because of the type of support that we have. We have the...
Read full review of SentinelOne Singularity Identity »
Sasita Lamchaona
Product Consultant at M.Tech
The technical support is very good, and quick.
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Rahul Kate
Co-Founder at First Defense WLL
Technical support is very good and helpful in getting results. The turnaround time for solving bugs or finding...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The technical support from SentinelOne is very good.
Read full review of Singularity Platform »
Cem BALIK
Information Technologies Manager at VAS Bilisim Teknolojileri A.S
Technical support has been very good and we are quite pleased with them.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Cyber Security Administrator at a manufacturing company
Their support is great. Keith Fields and Mitch Milligan are always there. They have been super helpful. I knew Keith...
Read full review of SentinelOne Singularity Complete »
AnkitDubey
Admin at ACC Ltd
I have contacted SentinelOne's technical support team once, and they were very helpful. Their communication and...
Read full review of SentinelOne Singularity Cloud Security »
Ramesh Dhanwade
Specialist at a retailer
I contacted their technical support when we faced an issue on the dashboard. Sometimes it gets laggy, and we...
Read full review of SentinelOne Singularity Cloud Security »
Dennis Becker
Managing Director at MaDaTec GmbH
I would rate the actual technical support from SentinelOne Vigilance a nine.
Read full review of SentinelOne Wayfinder Managed Detection & Response »
Adithya K
Security Engineer at M-Health Tech
We do have regular meetings with support. They catch us up every month and provide us regular updates and solicit...
Read full review of SentinelOne Singularity Cloud Security »
User:761949
Senior Software Engineer I at a computer software company
Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.
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Tony Tuite
Consultant at NFC/IT
Technical support is provided for us through SolarWinds, and they're very knowledgable.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Information Security Officer at a tech vendor
My experience with the technical support of Singularity Platform is that they write us back semi-quickly. If I were...
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Anonymous User
Co-Founder & VP Sales and Marketing at a tech services company
I would evaluate their customer service and technical support as very good, five stars.
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Anonymous User
IT Manager at a financial services firm
I don't contact technical support very often, but when I have, I haven't been disappointed. For example, the Scalar...
Read full review of SentinelOne Singularity Complete »
Jason Liu
System Administrator at a renewables & environment company
When I ran into the Windows 32-bit issues, I contacted support. I've also contacted them here or there for a few...
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CanbolatAydin
Product Manager at a tech services company
Not right now because things will be different in the real world, but we are only two computers with SentinelOne. So...
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Jaya
DevSecOps Engineer at a tech company
I rate Cloud Native Security support nine out of ten. Their tech support is excellent. We have a dedicated person...
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Hafizur Shaikh
Network security engineer at a computer software company
I would rate the technical support as nine out of ten.
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Anonymous User
Information Security & Privacy Manager at a retailer
The technical support is very good. My only criticism is they are not very transparent when they are giving you a...
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Divya More
Technical Support at Softcell Technologies Limited
I evaluate the customer service and technical support of SentinelOne Singularity Complete as very supportive, with...
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.