Compare Quickbase vs Ramco

Quickbase

Based on 81 reviews.

Ramco

Based on 12 reviews.

Sample Customers

Ramco Logistics Software

Bushells Coffee, Adani, TAFE

Popular Solutions

QuickBase

7 reviews

Ramco HCM

0 reviews

Top Industries

Construction Company

15%

Outsourcing Company

15%

Manufacturing Company

13%

Financial Services Firm

11%

Construction Company

13%

Outsourcing Company

11%

Comms Service Provider

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Morgan Victor
Software Test Engineer at Roche
I have been using QuickBase for the past five years. My main use case for QuickBase is for project management,...
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Review 1 of 1

Anonymous User
Head - HR Transformation (APAC) at a recruiting/HR firm
The core functions of the solution are managing the entire workforce administration, from onboarding to off-boarding,...
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Review 1 of 1

Customer Service

Morgan Victor
Software Test Engineer at Roche
The customer support of QuickBase is very proactive and responsive 24/7.
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Brandon Ospino
QuickBase Developer - IT Support at a maritime company
We have a very complex process. I contact the support team at least once a week. The support responds quickly....
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RahulSharma15
Associate principal engineer at a tech vendor
Technical support is really good, and I would rate it a nine out of ten.
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Anonymous User
Business Systems Analyst at a construction company
Customer Service: Customer service with our QuickBase account has been great. There are many tools available for...
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Anonymous User
Director of Information Technology & Corporate Partnerships at a consultancy
Their support is definitely very helpful. They've been amazing. Whenever I reach out, it's been constant...
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Anonymous User
IT Manager/Project Coordinator/Assistant VP at a construction company
Customer Service: The few times that I have needed customer service in the past 6 years the service has been prompt...
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Anonymous User
IT Manager/Project Coordinator/Assistant VP at a construction company
Customer Service: I would rate customer service as excellent. Technical Support: I would rate technical support as...
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Brian Cameron
Vice President - Corporate Operations at a construction company
Excellent.
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Anonymous User
Business Application Developer and Analyst at a real estate/law firm
Customer Service: The customer service is good. I can tell that the people that work there really care about the...
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Anonymous User
Director of Computer Services
Customer Service: Good so far, haven't had to use much. Technical Support: Excellent
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Anonymous User
Business Analyst at a manufacturing company
Customer Service: Excellent. They have online tech support and always respond quickly. A tech will even set a time to...
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Anonymous User
Socio at a financial services firm
Customer Service: Excellent customer service, I always get a quick answer. Technical Support: Technical support is...
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Anonymous User
Senior Financial Analyst at a media company
Customer Service: 10 out of 10. Technical Support: 10 out of 10.
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Anonymous User
Founder and CEO at a tech company
Technical support is good. There is good online help with a knowledge base and user forum, as well as recorded and...
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Anonymous User
Governance & Assurance Manager at a energy/utilities company
The technical support is very good and you have a direct connection with the support center. They have people...
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Anonymous User
Project Manager at Accenture
Customer Service: Unavailability of the support site in case of issues/site down leads to a bad user experience. This...
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Anonymous User
President at MCF Technology Solutions
Technical support is OK. However, it is much better to work with qualified service personnel who understand your...
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Anonymous User
Training Manager at a insurance company
The quality of technical support is so good that we have never had to contact them outside of any local support...
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Anonymous User
Senior Job Captain at a construction company
Customer Service: I would give CS a 9 out of 10. They are very responsive and helpful. The support portal is easy to...
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Anonymous User
Product Specialist at a tech vendor
Customer Service: QuickBase has good customer service, both for users of the apps and creators of the apps. They...
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Anonymous User
Owner And Principal Consultant at a financial services firm
QuickBase empowers its users with product help and an open API. They also have great documentation about how to use...
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Anonymous User
SERS Advisor at a media company
They quickly reply and always show the willness to help when asked.
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Anonymous User
Secretary@MVCTC, Ind. Designer with Origami Owl at a educational organization
Customer Service: Their customer service is great! They reply to requests almost immediately or within a time frame...
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Anonymous User
Project Analyst at a logistics company
Customer Service: Good. Technical Support: Good.
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Anonymous User
Program Manager at a printing company
Customer Service: A lot of resources are available. Not as easy to pin down the development team. Technical Support:...
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Anonymous User
Database Developer at a non-profit
Customer Service: Great, QuickBase is really responsive and always looking for customer feedback. Our rep is also a...
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Anonymous User
Director of Data and Finance at a tech vendor
I rate the level of technical support very high. QuickBase support is always timely and helpful; have always had my...
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Ryan McKnight
Lead & Initiatives Director, Strategic Projects at a insurance company
QuickBase's customer support has been fine for us since we have had internal corporate customer support assigned to...
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Alicia Leja
Scrum Master at a tech vendor
I did not need to engage with customer support, so I have no comments there.
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Anonymous User
Tech Support Staff at a training & coaching company
Customer Service: Customer Service is A+ and they help any where you need them with a friendly and knowledgeable...
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Review 1 of 30

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I rate Ramco support 10 out of 10. If you need help with anything on the backend or anything goes wrong, their...
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Sabith Muhammad
HCM Consultant at Western International
The technical support for this solution is okay. I would rate them a six out of ten.
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Anonymous User
Senior Business Analyst at a energy/utilities company
Support is improving, but a lot needs to be done.
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Niraj Sah
HCM Business Analyst at a outsourcing company
They are definitely supportive. They have some timelines based on the category of the issue like bugs, enhancements....
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Anonymous User
Digital HR at a consumer goods company
The technical support is handled by a second party and we don't have an in house IT set up. Support was cumbersome...
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Anonymous User
Business Analyst at a tech services company
Technical support is good, but there's room for improvement. You have to rely heavily on the support team during the...
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Anonymous User
Functional Consultant-IT Services at a tech services company
Ramco has improved technical support a lot. Having said that, they have a technical team in Chennai who receive the...
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Sajan Nair
IT Director at a manufacturing company
There is a portal which mostly runs on Jira. We create a ticket and there is an agreed timeline and we have an...
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Anonymous User
Head - HR Transformation (APAC) at a recruiting/HR firm
As part of the due diligence, I had to speak with the technical team multiple times during the initial implementation...
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Anonymous User
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company
Technical support is 6.5 out of 10.
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Review 1 of 10

Technical Support

No Data Available

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