Compare Qualitia Software vs Worksoft

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Popular Solutions

Qualitia Automation Studio

0 reviews

Worksoft Certify

6 reviews

Top Industries

No Data Available

Manufacturing Company

19%

Retailer

11%

Computer Software Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
QA Engineer at a tech company

Read full review of Qualitia Automation Studio »

Review 1 of 1

Judy Zeman
QA Manager at Carrier Global Corp.
Initially we were automating the regression suite for SAP ECC. From there we moved into a web application called HVAC...
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Review 1 of 1

Customer Service

Anonymous User
Engineer at a tech services company
Technical support was quick and helpful
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Suvardhana Yathiraj
Head Of Solutions at Test Yantra Software Solutions
We had a separate channel for technical support and were given a separate hotline.
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Anonymous User
QA Engineer at a tech company
Customer Service: Great Customer Service Technical Support: The Qualitia technical support group is the best part of...
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Review 1 of 3

Priyanka-Agarwal
Quality Assurance Project Manager at Accenture
Worksoft provides good technical support. They've helped us resolve issues numerous times. It's wonderful.
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Shailesh-Parkhe
Manager-Projects at Cognizant
While having a partner with dedicated support can help in critical situations, as a customer, the overall support...
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Harshit BR
Technical Lead at a tech services company
Their support is excellent. When you raise a ticket, within a day, you get the solution. If they're not able to...
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Anonymous User
SAP Business Process Consultant at a logistics company
Excellent. They always went above and beyond to timely support our needs
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Oliver Heil
VP Test and Quality Management at Deutche Telecom
Usually, we have one contact person for support, who then will contact the Worksoft support. Our contact organizes...
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Anonymous User
Principal Consultant ERP at a tech services company
The technical support is good. I would like them to get straight to the problem and provide solutions instead of...
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Anonymous User
SAP Test Manager at a energy/utilities company
Customer Service: 9 out of 10 Technical Support: 8.5 out of 10, it is quick to respond, but takes time to resolve on...
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Divya Nayak
Team Leader at SOAIS
The technical support is very good. They are helpful and provide solutions on time and very quickly.
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Saurab Juneja
Automation Lead at a tech services company
We use technical support quite a lot. I would rate them as an eight out of ten. They're pretty responsive, but it...
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Srabanti Pramanik
Associate Project Manager at SOAIS
We do have technical support from Worksoft Certify. When we do run into issues, we first see if we can sort them out...
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Judy Zeman
QA Manager at Carrier Global Corp.
Most of our issues have been our own internal infrastructure issues. We have a very tightly controlled...
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Anonymous User
Worksoft Certify Test Automation Architect, Developer, Trainer at a manufacturing company
Customer Service: Customer support is always cordial and helpful. There is an annual Certify User Conference, where...
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Anonymous User
SAP Configuration ERP II at a energy/utilities company
The technical support is pretty good. If you open a ticket, they are able to answer it within 24 hours. They are able...
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Ywanda Jackson
Testing Lead at CenterPoint Energy, Inc.
The technical support has been good, but sometimes there are little delays. A lot of times when we need support, it's...
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Santhi George
Testing & Quality Assurance Manager at Johnson Matthey Plc
Our interactions with technical support has not been the best always and there is room for improvement especially...
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Piyush Lohana
SQA Test Automation Lead at Brambles
I would rate the technical support as a seven out of ten. There is a delay in time zones when we reach out to them....
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Anonymous User
Automation Engineer at a pharma/biotech company
I would rate technical support as a seven out of ten. Sometimes, we end up going back and forth with Level 1 support....
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Jens Neuhaus
Enterprise Architect SAP Solutions at a computer software company
In our S4 project, we had the need to develop automated testing for Excel-based solutions. We needed to test the...
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Anonymous User
Global Testing Solution Lead at a consumer goods company
Our experience has not been good. There are no SLA's for issue resolution which is an issue for a large enterprise...
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Anonymous User
QA Developer II at a university
I would give technical support a rating of 8/10, 10 being the highest. Worksoft is very quick to respond and address...
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Anonymous User
Software Engineer at a tech services company
I would give the technical support a 3/5 rating.
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Stan Butler
Principal Software Engineer at a retailer
For the couple of the issues that we were really scratching our heads over, we were in communication with the...
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Anonymous User
SAP QA Manager at a manufacturing company
We use their enterprise-level support and it pays out. We mostly use it for tricky situations. We often talk with 3rd...
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Heather Whitfield
IT Program Manager at Applied Materials
I am aware that they have some challenges with some of their support resources, especially offshore which is very...
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James JB Croaff
Software Quality and Test Engineer at a manufacturing company
Customer Service: Customer service is good. Technical Support: Technical support is good.
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Anonymous User
QA Test Lead at a tech company
The technical support is great. It is very fast with a friendly response. Everything from the initial install to...
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Anonymous User
System Engineer at a transportation company
Worksoft technical support is pretty good. A few times where we upgraded, our team members communicated everything to...
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Manjunath-Rao
SAP Manager at a logistics company
We don't use them frequently, just when we have an issue. I would rate the technical support a seven out of ten. Most...
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Ravikumar Horatti
Associate Project Manager at Bosch
Sometimes, the support engineers will be unaware of the solution for which a support case has been raised. Their...
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Varun Srinivasa Murthy
IT Solutions Analyst at a manufacturing company
Customer Service: Customer service is 4.5 out of 5. Technical Support: Technical support is 4.5 out of 5.
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Review 1 of 30

Technical Support

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