Compare OnBoard vs Zoom Video Communications

OnBoard

Zoom Video Communications

Based on 233 reviews.

Sample Customers

Popular Solutions

Zoom Workplace Business

55 reviews

Top Industries

No Data Available

Performing Arts

15%

Marketing Services Firm

11%

Computer Software Company

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Yifate Yusuf
Team Lead at a manufacturing company
Zoom Workplace Business has been our cornerstone to our success as an organization, keeping our team connected across...
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Review 1 of 1

Customer Service

No Data Available

Kannan Raja
Senior Executive at a leisure / travel company
I don't really require the assistance of technical support. Having never talked to them, I cannot speak to how...
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RaynielBadiola
Technical Manager at a tech services company
I have not contacted the support from Zoom.
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Graeme Trevayne
Managing Consultant at a consultancy
I have not needed to contact technical support.
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Luiz Kazan
Head of Digital Solutions at a computer software company
Zoom provides more pages and information for consultation than direct support. I haven't hired support that allows me...
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Leslie Mavonyani
Head of technical and projects at a tech vendor
I never had a reason to use the solution's technical support.
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Yifate Yusuf
Team Lead at a manufacturing company
I would add that customer support, especially the team from Zoom, is very proactive, dedicated, and supportive 24/7....
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MakhosonkeMatshoba
ESM Specialist at a computer software company
I have not used the technical support from Zoom.
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PraveenKambhampati
Owner at a consultancy
I have not needed to contact Zoom's technical support.
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Camilo Da Silva
CEO at a marketing services firm
Support is excellent, fast, and effective.
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Ariel Lindenfeld
VP Product at a tech company
I don't really use customer support.
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Gaurab Dev Manandhar
Senior Network Administrator at a financial services firm
I have never needed to contact technical support, but I believe their support is good.
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Anonymous User
RPA Operations Manager at a consultancy
I've never used technical support.
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Anonymous User
Enterprise Network Architect at a tech services company
We've never had to contact technical support, that I'm aware of. They have pretty great online support if users have...
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Anonymous User
Lan Specialist at a healthcare company
I have never needed to contact support.
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David Runyon
Commercial Territory Manager at a tech vendor
I have never needed to contact technical support. I am in sales. Our IT people may have been in contact with them.
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Anonymous User
Research Assistant at a university
I have never contacted technical support. If I have a problem then I just switch software, rather than spend the time...
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ObertRandi
Consultant
I have not had any problems with Zoom support. If there's an issue, I reach out to their support, and they respond...
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Anonymous User
Manager at a comms service provider
I have not faced any technical issues and have not had to contact support.
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Cristian-Silva
Virtual network solution Engineer at a tech vendor
I'm from the IT world and can do my own troubleshooting. I've never been in touch with technical support. I cannot...
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MarcoCarvajal
Co-fundador CEO/CTO at a manufacturing company
I've never had to contact Zoom support.
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Eduardo Justo
IT bp at a tech services company
I never had any reason to contact Zoom's technical support.
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Anonymous User
Operating Executive, as an independent consultant at a tech services company
I've never contacted technical support. When we have had connectivity issues, I report them. Every time it didn't...
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Anonymous User
Technology Consultant at a computer software company
I haven't engaged with the tech support.
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STEVEN JAMAL
Enterprise Engineer at a computer software company
I haven't needed technical support because it was easy for me to navigate through and find what I was looking for. It...
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Kamal Gulati
Managing Director at a tech services company
I've reached out to the Zoom technical support team, particularly via chat. I've received good response from them, so...
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Anonymous User
Regional Sales Manager Iberia Manager at a security firm
In the beginning, we had contact with Zoom for training. Beyond that, at least in my experience, I have never had to...
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Laura Wooten
Director at a consultancy
I have never reached out directly to their support but have used online resources and community support for...
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Chandra Cipta
Senior Manager at a tech services company
We haven't had any issues with the solution so far, so we haven't had to contact them at all. I can't speak to the...
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Shyami Lakshika
Associate Engineer - Network & Security at a tech services company
I've never contacted Zoom support.
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Anonymous User
Information Technology at a healthcare company
The users never call IT support for any help with it.
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Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.