Compare OnBoard vs Zoom Video Communications

OnBoard

Zoom Video Communications

Based on 234 reviews.

Sample Customers

Popular Solutions

Zoom Workplace Business

28 reviews

Top Industries

No Data Available

Outsourcing Company

17%

Construction Company

10%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Yifate Yusuf
Team Lead at GE
Zoom Workplace Business has been our cornerstone to our success as an organization, keeping our team connected across...
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Review 1 of 1

Customer Service

No Data Available

Sahil Vijay
Senior Oracle Analytics Cloud Consultant at a tech vendor
When the users have problems, they do not reach out to Zoom's technical support directly. Rather, they reach out to...
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Maayan Netzer
Customer Success Manager at PeerSpot
I have never needed to use customer support, so I don't have anything to say about that.
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Chandana Wijeratne
Director at Kingslake Eng.Systems (Pvt) Limited
On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or...
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Clara Chen
First Vice President/ Private Banking Manager at Eastwest Bank
I have not used the technical support from Zoom.
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Graeme Trevayne
Managing Consultant at Mencius
I have not needed to contact technical support.
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Arun Basnet
Data Engineer at a computer software company
I haven't had any experience with customer support for Zoom Workplace Business because I haven't had any major issues...
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Anonymous User
Emea C Loud Technology at a tech vendor
I have not contacted the support from Zoom.
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Anonymous User
Enterprise Network Architect at a tech services company
We've never had to contact technical support, that I'm aware of. They have pretty great online support if users have...
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STEVEN JAMAL
Enterprise Engineer at Computech Limited
I haven't needed technical support because it was easy for me to navigate through and find what I was looking for. It...
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Anonymous User
Systems Engineer at a manufacturing company
I have not needed to contact the support of Zoom.
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Eduardo Justo
IT bp at KDR Corp
I never had any reason to contact Zoom's technical support.
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Ashic Joice Kureethadom
Business Development Manager at a tech services company
I have not contacted the technical support from Zoom.
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Anonymous User
Research Assistant at a university
I have never contacted technical support. If I have a problem then I just switch software, rather than spend the time...
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Anonymous User
Global Procurement at a recruiting/HR firm
We have a central IT team that handles any issues we may have. We wouldn't contact Zoom technical support directly as...
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Anonymous User
OEM Medical & Defense Business Manager at a computer software company
I haven't had any issues with the product. Therefore, I've never spoken with technical support. I cannot comment on...
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Nandini Yadav
Senior Research Associate at LearningMate
I have not spoken with anyone in the technical support team. We have our own IT department and go directly to them if...
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Anonymous User
Public Sector Cloud Services Account Manager at a manufacturing company
I've never had to use tech support for it. It just works.
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Anonymous User
CI Senior Consultant at a tech services company
We've never needed the assistance of technical support Everything is pretty straightforward. The solution is...
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Anonymous User
Principal Consultant at a tech services company
I have not needed to contact the support.
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Anonymous User
Network Security Engineer at a tech services company
I have not needed to contact technical support, I have not had an issue.
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Anonymous User
Portfolio Manager at a computer software company
I haven't had any issues with technical support.
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Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
I've never contacted Zoom support.
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Denny Oommen
Senior Manager-Collaboration (Presales) at syndrometech
Zoom has an email address. You write to them about any issues, and they respond.
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Anonymous User
Visiting lecturer at a university
I know a lot of IT, and therefore, most of the things that come up I can fix and if I can't fix it directly, I go and...
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Anonymous User
Account Executive at a tech vendor
I have not contacted technical support directly. Any issues are addressed with my IT team.
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Anonymous User
Manager, Production Services at a tech services company
I have not contacted support before regarding Zoom Workplace Business.
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Ornit P
Team Leader at Elbit Systems Ltd
I have never used the solution's technical support.
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Anonymous User
Program Administrator at a manufacturing company
I have never encountered any issues to contact support.
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ObertRandi
Consultant at Obeve
I have not had any problems with Zoom support. If there's an issue, I reach out to their support, and they respond...
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Sean Maxwell
VMware Senior Client Solutions Architect at a computer software company
I have never had an issue with Zoom to have the need to contact the support.
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Review 1 of 30

Technical Support

No Data Available

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