Compare OnBoard vs Zoom Video Communications

OnBoard

Zoom Video Communications

Based on 234 reviews.

Sample Customers

Popular Solutions

Zoom Workplace Business

28 reviews

Top Industries

No Data Available

Outsourcing Company

18%

Construction Company

11%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Yifate Yusuf
Team Lead at GE
Zoom Workplace Business has been our cornerstone to our success as an organization, keeping our team connected across...
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Review 1 of 1

Customer Service

No Data Available

MakhosonkeMatshoba
ESM Specialist at LetsCloudIT
I have not used the technical support from Zoom.
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Arun Basnet
Data Engineer at a computer software company
I haven't had any experience with customer support for Zoom Workplace Business because I haven't had any major issues...
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Graeme Trevayne
Managing Consultant at Mencius
I have not needed to contact technical support.
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Kamal Gulati
Managing Director at ITS Technology Solution Pvt. Ltd.
I've reached out to the Zoom technical support team, particularly via chat. I've received good response from them, so...
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PraveenKambhampati
Owner at Thought Leaders Management Consulting
I have not needed to contact Zoom's technical support.
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Luiz Kazan
Head of Digital Solutions at a computer software company
Zoom provides more pages and information for consultation than direct support. I haven't hired support that allows me...
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PradeepKumar25
Associate Manager at Tech Mahindra Limited
We contacted the support team for some activation with Brevo. We wanted to integrate the Brevo platform with events...
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Yifate Yusuf
Team Lead at GE
I would add that customer support, especially the team from Zoom, is very proactive, dedicated, and supportive 24/7....
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Adam Vizogrod
Account Management Leader at AlgoSec
We've had no issues with Zoom that required us to contact technical support.
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Sachindra S
Senior Software Engineer at a tech services company
I have not contacted technical support.
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Carlos Meilicke
MCT at ParaSoft SRL
I've never dealt with technical support. I haven't had any reason to contact that. Therefore, I cannot speak to how...
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Anonymous User
RPA Operations Manager at a consultancy
I've never used technical support.
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Odell Hall
Owner, Editor-In-Chief at planetill.com
You really didn't need tech support for Zoom. Something terrible would have to happen before you called Zoom tech...
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Anonymous User
Solutions Architect at a tech vendor
Zoom's technical support is very bad. The technical documentation and expertise they provide is very poor and does...
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Anonymous User
Software engineering manager at a university
I cannot comment on technical support, as I have not had dealings with them.
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Anonymous User
Research Assistant at a university
I have never contacted technical support. If I have a problem then I just switch software, rather than spend the time...
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Anonymous User
Program Administrator at a manufacturing company
I have never encountered any issues to contact support.
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Anonymous User
Regional Territory Manager at a tech services company
The product runs pretty smoothly so I haven't had to contact technical support.
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Anonymous User
Portfolio Manager at a computer software company
I haven't had any issues with technical support.
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Wilson Mugo
Student at a university
I don't deal with their customer support.
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Cristian-Silva
Virtual network solution Engineer at a tech vendor
I'm from the IT world and can do my own troubleshooting. I've never been in touch with technical support. I cannot...
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Anonymous User
Manager IT Affiliate Delivery and Service Management at a manufacturing company
I have never had a problem that required me to contact technical support.
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Anonymous User
Regional Sales Manager Iberia Manager at a security firm
In the beginning, we had contact with Zoom for training. Beyond that, at least in my experience, I have never had to...
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Anonymous User
Network Security Engineer at a tech services company
I have not needed to contact technical support, I have not had an issue.
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Puji Rachmanto
lecture at Poltekkes jakarta 2
I have been in contact with technical support and it is good. They are very friendly.
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Anonymous User
IT Consultant at a computer software company
I have not needed to contact the support of Zoom.
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Anonymous User
System Support Executive at VF Corporation
Two or three years ago the global team was not able to use a feature on the old version. Suddenly, Zoom wasn't...
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Renato Barbosa Moreira
Business Director at central it
I have never used Zoom's support. There is a wealth of information available on the internet because many users have...
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Laura Wooten
Director at a consultancy
I have never reached out directly to their support but have used online resources and community support for...
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Michael Kushner
Managing Partner & Founder at Dabahn
I've never personally used technical support. I cannot say if they are helpful or responsive, having never spoken to...
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Technical Support

No Data Available

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