Compare NVIDIA vs StarWind

NVIDIA

Based on 36 reviews.

StarWind

Based on 296 reviews.

Sample Customers

Popular Solutions

12 reviews

3 reviews

0 reviews

25 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Comms Service Provider

14%

Construction Company

10%

Manufacturing Company

Outsourcing Company

Financial Services Firm

12%

Outsourcing Company

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Khasim Mirza
Independent IT Security Consultant at Kinetic IT
NVIDIA RTX Series cards are very useful for Edge AI, basically to run local AI and local LLMs. Instead of running...
Read full review of NVIDIA RTX Series »
Naresh-Reddy
Enterprise Solutions Architect at OORWIN LABS INC
We are working with ray tracing on design projects. We are planning to deploy a lot of our own models and are...
Read full review of NVIDIA RTX Virtual Workstation »
Nurudeen Suleiman
CEO at Tekpulse Ltd
NVIDIA Mellanox is usually used for numerous purposes, but in our case, we are using it in a data center for high-end...
Read full review of NVIDIA Mellanox »
Anonymous User
Operations Analyst at a non-profit
My main use case is building and deploying GenAI applications like RAG pipelines, LLM inference service, and...
Read full review of NVIDIA AI Enterprise »
Yeong-Gi Lee
NVIDIA Network Engineer at Snetsystems
NVIDIA Cumulus Linux is designed for data center networks, so switches running this software cannot be used in other...
Read full review of NVIDIA Cumulus Linux »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

Anil Ergunsah
Managing Partner & Technical Consultant at IT Expert
I rate support as seven. It could be better, but I don’t want that because customers need us because of this sometimes.
Read full review of NVIDIA Mellanox »
Bharath _Kumar
Solution Architect at a outsourcing company
I think I did not deal with the TAC and all of this, but the way the solution team provides design-level queries and...
Read full review of NVIDIA AI Enterprise »
Anil Rahulwar
L3 Storage Engineer at Capgemini
We receive substantial benefits from NVIDIA AI Enterprise support. It provides access to NVIDIA AI experts and faster...
Read full review of NVIDIA AI Enterprise »
Andrea Acito
Managing Director at Digimat spa
It would be useful to have the support speak in different languages, such as Italian. It would make it more useful...
Read full review of NVIDIA Mellanox »
Anil Ergunsah
Managing Partner & Technical Consultant at IT Expert
I have not used technical support.
Read full review of NVIDIA Mellanox »
Khasim Mirza
Independent IT Security Consultant at Kinetic IT
I communicate with the local vendor, not directly with NVIDIA. They are very helpful and professional. On the...
Read full review of NVIDIA RTX Series »
Nurudeen Suleiman
CEO at Tekpulse Ltd
I would assess their technical support as good—not the best, but it is good, so I would rate it an eight.
Read full review of NVIDIA Mellanox »
SourabhSourabh
Undergraduate Student at University of Petroleum and Energy Studies
The customer support experience with NVIDIA RTX Virtual Workstation was nice and very smooth.
Read full review of NVIDIA RTX Virtual Workstation »
Anonymous User
System administrator at a library
We have the basic support because we're not a HA business. We don't need high availability. The system can be down...
Read full review of SwiftStack [EOL] »
Anonymous User
Team Lead, High-Performance Computing (HPC) at a manufacturing company
The tech support for NVIDIA is excellent. They are very responsive and reliable. I would rate the support at an eight...
Read full review of NVIDIA Tesla [EOL] »
Anonymous User
Solutions Architect at a manufacturing company
In terms of technical support, I would rate it probably a nine or so.
Read full review of NVIDIA AI Enterprise »
Anonymous User
Scientific Information Officer at a pharma/biotech company
Their tech support has been great. They are responsive, answer questions, very knowledgeable, and have been willing...
Read full review of SwiftStack [EOL] »
Josh Thias
AI Software Validation Engineer at a manufacturing company
Customer support varies based on the support level purchased, whether it is ProSupport Plus with a mission-critical...
Read full review of NVIDIA AI Enterprise »
Manush Madan
Founder at Yobago
Customer support is great.
Read full review of NVIDIA RTX Virtual Workstation »
Steven Yueh
Sr solution Engineer at ADVANTECH CO.LTD
If the government and other users use NVIDIA AI Enterprise, they can be sure that everything is very safe, and they...
Read full review of NVIDIA AI Enterprise »
KhaledBelkacem
DevOps at a consultancy
I have not been in contact with technical support. I work with other aspects of information and development.
Read full review of NVIDIA Mellanox »
Samuel Beera
Principal Enterprise Architect at Mercy
As I said, I did not have much interaction with the customer support. It was mostly through email. I did not have any...
Read full review of NVIDIA AI Enterprise »
Chris Gatch
Chief Technology Officer at a computer software company
The technical support is good. I would rate it as a nine out of ten.
Read full review of SwiftStack [EOL] »
Anonymous User
Software Engineer 3, Cloud Engineering at a retailer
Customer Service: I'm satisfied. Technical Support: I'm satisfied.
Read full review of SwiftStack [EOL] »
Anonymous User
Operations Analyst at a non-profit
Customer support for NVIDIA AI Enterprise has been generally good, especially for enterprise-level issues. We have...
Read full review of NVIDIA AI Enterprise »
Jim Merritt
Enterprise Architect at a manufacturing company
Their support staff is second to none. They're the best support staff I've ever worked with, with any vendor of any...
Read full review of SwiftStack [EOL] »
Ron Trompert
Group Leader Online Data Services at Surfsara
SwiftStack's technical support gets an A+. They're really, really good. Every time we ask them a question, they are...
Read full review of SwiftStack [EOL] »
Headcld09876
Head of Cloud Operations at a computer software company
Their technical support is really good. We haven't had any issues with them. Our cases are few and far between. We've...
Read full review of SwiftStack [EOL] »
Yeong-Gi Lee
NVIDIA Network Engineer at Snetsystems
I usually communicate with the technical support of NVIDIA. I have found that NVIDIA's global technical support is...
Read full review of NVIDIA Cumulus Linux »
Anonymous User
Senior Engineer at a tech services company
I have just asked friends in the past for advice if I have questions about these switches. I have not bought a...
Read full review of NVIDIA Mellanox »
Anonymous User
Satcom management software architect at a educational organization
NVIDIA support outperforms HPE, although it comes at a higher cost.
Read full review of NVIDIA Tesla [EOL] »
Anonymous User
Engineering Manager at a tech company
The technical support is pretty good. I haven't had any issues with the support. We have had some challenges sending...
Read full review of SwiftStack [EOL] »
Anonymous User
Technicien Exploitation Réseau at a outsourcing company
It is acceptable.
Read full review of NVIDIA AI Enterprise »
Pradipvetal Pradipvetal
Associate Architect at a tech vendor
The customer support of NVIDIA AI Enterprise can be improved because the response time is slightly slow.
Read full review of NVIDIA AI Enterprise »

Review 1 of 29

WJHG
Soporte IT at Sildan Security
We have not had any contact with technical support.
Read full review of StarWind Virtual SAN »
Jeremy Brenton
IT Director at Roseman University of Health Sciences
Customer support for StarWind Virtual SAN is excellent and is the number one selling point to me. I would rate the...
Read full review of StarWind Virtual SAN »
Vladimir Simion
Pre Post Sales Engineer at Logiccomputer
Customer support for StarWind Virtual SAN is great. They connected to my setup, verified it, validated it, and even...
Read full review of StarWind Virtual SAN »
reviewer0295725
Infrastructure Engineer at Euro Garages Limited
The customer service and support provided by StarWind were exceptional. Whenever we reached out with questions or...
Read full review of StarWind Virtual SAN »
KellyVon Der Heyden
Sales Director at CLOUD READY SOLUTIONS
The solution's technical support is good.
Read full review of StarWind Virtual Tape Library »
Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
Russ Le Puill
IT Manager at St Peter's Church of England Aided School
All support is very helpful and friendly.
Read full review of StarWind HyperConverged Appliance »
Jccerong Heron
System Engineer at a tech vendor
I have to add that the support team of StarWind really knows the product and is helpful to implement the solution....
Read full review of StarWind Virtual SAN »
Christian Nissia
IT Support Engineer at a consultancy
I have contacted them sometimes, and I can say they are very quick to respond. As soon as we contact them, around...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
Qualified online support specialists are always ready to help.
Read full review of StarWind Virtual SAN »
MichaelBerman
Network Administrator at Armitage Technology Group Inc.
Technical support is Exceptional. They have very helpful and prompt responses.
Read full review of StarWind Virtual SAN »
Jose Escario
Infrastructure Manager at Beacon Fronline Solutions Inc
It's easy to file a ticket when you are experiencing problem with this vsan
Read full review of StarWind Virtual SAN »
Artur Kamalov
Head of Local Area Network Department at JSC Ufanet
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Seth Bestulic
IT Network & System Engineer at Energy Trust of Oregon
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
Read full review of StarWind Virtual SAN »
Michael Dotter
Owner at Quo Vadimus LLC
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »
Claire Madison
IT Manager at Projects Inc.
They could use a little more diversity in their technicians. Some of them are a little bit difficult to understand....
Read full review of StarWind HyperConverged Appliance »
Chris Swain
it at brimstone cottage
The customer support of StarWind Virtual SAN is excellent; it always has been. If I drop them a message or give them...
Read full review of StarWind Virtual SAN »
Anonymous User
Director of IT at a computer software company
Their support is very knowledgable and willing to help, they always go well beyond what is required to make sure...
Read full review of StarWind Storage Appliance »
Anonymous User
Deputy Director at a government
Over a period of nine years, we applied three times to technical support. In all cases, the problem has been solved.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Streeter Marshall LLP
Support is absolutely fantastic; we couldn't rate them highly enough.
Read full review of StarWind HyperConverged Appliance »
Daniel P.
Manager, Information Technology at a transportation company
Technical support is their best feature!
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Network Engineer at inSync Computer Solutions
We had one issue with a part failing, and we were informed by support before we even knew. The part and on-site...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Automation Engineer at Wunderlich-Malec Engineering
Customer service gets back to you promptly and is highly knowledgeable.
Read full review of StarWind Virtual SAN »
Anonymous User
Solutions Architect at ITsavvy
Technical support has been good.
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
Read full review of StarWind Virtual SAN »
Anonymous User
System administrator at a tech services company
I did not need to contact customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Administrator at Daifuku America
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
It was great working with technical support. They took the time to address everything I needed to know.
Read full review of StarWind Virtual Tape Library »
GrzegorzEBX
Owner at ElectronicsBox.com.pl
Support is on a high level.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

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