Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 79 reviews.

Sample Customers

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne

45 reviews

SentinelOne Vigilance

5 reviews

SentinelOne Singularity

3 reviews

Top Industries

Computer Software Company

24%

Comms Service Provider

19%

Real Estate/Law Firm

15%

Financial Services Firm

Comms Service Provider

23%

Computer Software Company

17%

Government

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Thorsten Trautwein-Veit
Offensive Security Certified Professional at Schuler Group
We are mainly using it to replace a product we used before for antivirus. My specific use case for SentinelOne is...
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Anonymous User
Senior Security Engineer at a tech services company
SentinelOne Vigilance is being used mostly for endpoint protection, endpoint deployment, and some endpoint management.
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Vijay Mohan
Senior Manager INFOSEC AND Risk ASSESSMENT Engineering at a tech services company
We use SentinelOne Singularity for cybersecurity. For example, ransomware protection. It protects our network against...
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Review 1 of 3

Customer Service

No Data Available

Ganusha Alwis
Deputy General Manager at SLT Visioncom Pvt Ltd
I do not have much experience with technical support.
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Adam Peason
Chief Information Security Officer at Lone Star National Bank
It is through a managed service.
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DanielMelissa
CTO at N4B
I have not been in contact with technical support. Because it is so stable, support has not been important to us.
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Rae Jewell
Director IR and MDR at a tech services company
The technical support team is probably the fastest in the industry at responding, and they do care when we have to...
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Jose Nunes
Head of IT and Communications at Sonangol
The technical support was good for SentinelOne Vigilance.
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Rupesh Singh
Technical Team Lead at Alepo
The management is outsourced, and I find they are doing a very good job. We are satisfied with how we are able to get...
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AshishGautam
IT Project Manager at Rajiv Gandhi Cancer Institute In India
I rate the technical support a ten out of ten. The support is very easy if you connect with global support. A company...
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Jeffrey Agomate
Information Security Engineer at Infoprive
SentinelOne technical support is awesome. If there is a five-star option, I'd give them six stars. They give good...
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Massimiliano De CÃ²
Socio Fondatore e Proprietario at 2DC srl
We haven't needed to contact technical support yet.
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Olivier Richard
IT Support Director at Biotrial S.A.S.
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
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Koen Eersels
System Engineer at Dr. Marc Daenen
I have issued some tickets to technical support and they were very responsive.
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Roel Schreurs
System Engineer at Lyanthe
I have used their technical support and my experience with them has been very good. They are fast. They know what...
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Sai_Kishore
Head of Information Technology at TheArtsClubDubai
Support is very good, and their help is immediate.
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Jeff Doggendorf
Operations Manager at Proton Dealership IT
SentinelOne technical support has always been very quick and responsive. We haven't used them a lot. We're a...
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Anonymous User
Director Information Technology at a wellness & fitness company
I am satisfied with the support from SentinelOne.
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Steve Pender
Managing Member at Pender & Associates
The customer support has been okay.
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Anonymous User
Cybersecurity Consulting Lead at a tech services company
In terms of if we need to send them some actual threat, they cannot manually verify it. That's the limitation of the...
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Anonymous User
Head of IT at a transportation company
The technical support is excellent. We have only had to use them two or three times, and the response has been very...
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Peter Sikkes
Software Engineer at a healthcare company
I had one issue that I brought up with customer support. They delivered a solution in about two hours. It was related...
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Anonymous User
Director - Global Information Security at a manufacturing company
Technical support started off mainly by email, but support is probably the single biggest improvement since we...
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Eyal Givon
CEO at ERG Solutions
We get support from our local reseller in Israel and their support has been fine.
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Anonymous User
IT Operations Manager at a retailer
We haven't had to engage with their technical support.
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Lindsay Mieth
CISO at a religious institution
Technical support has attended to our issues quickly and with a good sense of the need to communicate continually...
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Claudio Lavazza
Security Expert at a healthcare company
Our SOC has logged some tickets with the technical support. They have never complained about SentinelOne's support.
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Mgingpart67
Managing Partner at a tech services company
We have support from both vendor and distributor, and up to now, it has been satisfactory. The response has been very...
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Semih Sahin
Developer at DSY medical
Technical support is great. They are very responsive. For example, today, if I open a ticket, they will likely give...
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Reviewer07479
CIO at a manufacturing company
Support is quite fast to solve problems. The SOC is very good and really operates 24/7. When necessary, they contact...
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Anonymous User
Business Development at a tech services company
Very fast and accurate.
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Johan Liljegren
Manager Product, Partner Relations & Consulting at Telenor
While my team has worked with technical support, I haven't dealt with them directly. I haven't heard of any negative...
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BRIAN DIETRICH
Agile Product Owner at Micron Technology, Inc.
I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really...
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Review 1 of 30

Technical Support

No Data Available

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