Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 364 reviews.

Sample Customers

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

56 reviews

SentinelOne Singularity Cloud Security

100 reviews

SentinelOne Singularity Identity

9 reviews

Top Industries

Comms Service Provider

17%

Educational Organization

12%

Computer Software Company

12%

Performing Arts

10%

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Daniel Giacomelli
Security and Compliance at a outsourcing company

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Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Marc Mould
Senior Consultant at CGI
The primary use case involves partnering with a government entity to meet specific requirements as part of an...
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Dennis Becker
Managing Director at MaDaTec GmbH
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their...
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Review 1 of 5

Customer Service

No Data Available

MadhawaLiyanage
Head of Solutions and Cybersecurity at NGXESS
The technical support is good.
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Siddharth Pal
Sr DevOps Engineer at a media company
SentinelOne Singularity Cloud Security provides excellent technical support. In addition to monthly guidance, we also...
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Naveen Veligeti
Enterprise Account Manager at Ninth Dimension IT Solutions (P) Ltd
They are helpful.
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Sushovan Nandan
Sr Manager DevSecOps at Bidgely
The technical support is responsive and they stay in contact with us.
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Krishna R
DGM. Technical Security at a tech services company
I have contacted SentinelOne support via TAC lines for understanding suspicious behavior, and they help drill down...
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Andrew W
VP - Information Technology at a financial services firm
We've opened a few cases with technical support. It was very good. They got back to us very quickly. Usually, after...
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Chintan-Vyas
Associate Director at a financial services firm
Technical support could be better. I would rate it around six on a scale of one to ten.
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SimonThornton
Cyber Security Services Operations Manager at a aerospace/defense firm
They're excellent. I would rate them a five out of five.
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OluwatoyeseAgoro
Information Security Engineer at Cybervergent
The support personnel always want to share links instead of joining sessions. Getting them on sessions that would...
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Akshay Sankpal
AWS Cloud Engineer at a consultancy
They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are...
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Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
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Michael Mcdonald.
Senior Security Consultant at First Technology
I would rate the technical support of SentinelOne as an eight out of ten.
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Mallappa Bagi
Security Analyst at R V college of Engineering
The tech support is really good. We get responses on time, as defined in the SLAs.
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RohitSingla
Assistant Manager at airtel
With technical support, I've got an immediate response, and when I log a ticket, I get good assistance.
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Ganusha Alwis
Deputy General Manager at SLT Visioncom Pvt Ltd
I do not have much experience with technical support.
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Shahnawaz-Alam
Sr Security Engineer at a computer software company
They are informative and helpful, but at times, they don't have detailed knowledge.
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Marc Vazquez
IT Manager at Telecorp Inc.
I've used technical support a few times and it's very good. They're very responsive and they alert you very quickly...
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Roel Schreurs
System Engineer at Lyanthe
I have used their technical support and my experience with them has been very good. They are fast. They know what...
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Vishwanathan Selvam
Senior Bid Manager at Caveo Infosystems India PVT LTD
My opinion on the technical support team of SentinelOne Singularity Identity is very positive; they are a massive...
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Anonymous User
Executive Director of Information Security and Compliance at a pharma/biotech company
I found the technical support for SentinelOne Singularity Complete excellent, especially in terms of communication....
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Anonymous User
Cloud Engineer at a comms service provider
I haven't had the opportunity to interact with SentinelOne support.
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Anonymous User
Cybersecurity Service Manager at a manufacturing company
Support responds in less than a day. SentinelOne is a top partner in the industry.
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Anonymous User
Senior IT Consultant at Jeneri IT
Their support is very good. I would rate them a five out of five.
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Eyal Givon
CEO at ERG Solutions
We get support from our local reseller in Israel and their support has been fine.
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Anonymous User
IT Manager at a sports company
Their support is good. Whenever we have doubts, we get proper support. We connect with them and resolve the issue. I...
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Anonymous User
Senior Security Analyst at a pharma/biotech company
With any support service, it depends on the person we get on the line. Some are better than others. But overall, I...
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Anonymous User
Enterprise Security Architect at a recruiting/HR firm
I talk to my TAM once a week, minimum. I think I have the best customer support in the business. I had an issue that...
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Jessica Chastain
IT Director at a government
I have not contacted the SentinelOne Singularity Cloud technical support team.
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User:754702
Head - Network & Security at a manufacturing company
The customer service and support are unsatisfactory. I have been attempting to initiate the MDR services and have...
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Nikhil_Patil
IT Developer at a construction company
I rate technical support eight out of ten, indicating satisfaction with the support provided.
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Review 1 of 30

Technical Support

No Data Available

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