Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 516 reviews.

Sample Customers

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

113 reviews

SentinelOne Singularity Cloud Security

57 reviews

SentinelOne Wayfinder Threat Detection and Response

17 reviews

Top Industries

Outsourcing Company

15%

Comms Service Provider

15%

Performing Arts

12%

Construction Company

10%

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
GauravYewale
System Engineer at a consultancy
My main use case for SentinelOne Singularity AI SIEM is centralized log management, fast threat detection, and...
Read full review of SentinelOne Singularity AI SIEM »
Md Rafique
Desktop support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Customer Service

No Data Available

Chris Greeson
TechOps Manager at Nations Reliable Lending, LLC
I have yet to use technical support.
Read full review of SentinelOne Singularity Cloud Security »
Yasiru Perera
Manager - Solutions Engineering at Connex Information Technologies PVT LTD
I would rate SentinelOne's customer service and support a five out of five.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Jeffrey Agomate
Information Security Engineer at Infoprive
SentinelOne technical support is awesome. If there is a five-star option, I'd give them six stars. They give good...
Read full review of SentinelOne Singularity Endpoint »
Jay Collins
Director of IT & Data Security at a university
I rate SentinelOne support eight out of 10. I've only contacted them indirectly through a coworker, but it went well....
Read full review of SentinelOne Singularity Identity »
PrathmeshChavan
IT Developer at Team Global Express
The technical support has been satisfactory.
Read full review of SentinelOne Singularity Cloud Security »
Jared Ochieng
Information Technology Security Specialist at infoark
I have not had to contact them for troubleshooting. When we are doing proof of concept, I speak with the SentinelOne...
Read full review of SentinelOne Singularity Endpoint »
Prathamesh Samant
Presales Manager at a manufacturing company
The technical support from SentinelOne Singularity MDR rates at 7.5 out of 10.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
David Nee;
CTO at CyberTek MSSP
Their support is very good. We have not had anything come up against that, and our staff has learned to depend on...
Read full review of SentinelOne Singularity Endpoint »
Sathvik Kallepalli
Cyber Defence Analyst at a media company
We regularly contact the technical support team about some UI glitches. We provide them with feedback on these...
Read full review of SentinelOne Singularity Cloud Security »
Greg Walia
IT Manager at a healthcare company
We raised a support case with the solution's technical support team. We called the support team and tried to get help...
Read full review of SentinelOne Singularity Identity »
Sanjay Kaushal
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
When discussing communication with technical support, the pre-sales and sales teams are excellent, but the technical...
Read full review of SentinelOne Singularity Endpoint »
Sandesh Khatal
Soc Analyst at Softcell Technologies Limited
Technical support is very important, and I would rate it nine out of ten.
Read full review of SentinelOne Singularity Endpoint »
Rahul Kate
Co-Founder at First Defense WLL
The support response time is not the issue, however, sometimes, the answers provided are not fully satisfactory due...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
SimonThornton
Cyber Security Services Operations Manager at a aerospace/defense firm
They're excellent. I would rate them a five out of five.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Head of Security at a consultancy
We pay for premium support for SentinelOne Singularity Endpoint, which is good, but they are charging us money.
Read full review of SentinelOne Singularity Endpoint »
Kevin Thompson.
Director of information technology at Stuart & Branigin LLP
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
Read full review of SentinelOne Singularity Endpoint »
Vedangi Jadhav
Technical Support Engineer at Softcell Technologies
I rate the technical support for SentinelOne at nine.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Sr. Information Security Manager at a computer software company
They have excellent support. There are security vendors who take up to 48 hours to just answer back a "Hello,"...
Read full review of SentinelOne Singularity Endpoint »
Eyal Givon
CEO at ERG Solutions
We get support from our local reseller in Israel and their support has been fine.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Network Support at a university
Support has been knowledgeable and well thought out. I don't feel like I'm getting a copy and paste. The technician...
Read full review of SentinelOne Singularity Endpoint »
Ran Netaneli
Chief Technology Officer at 010 cloud
I do not believe SentinelOne's customer service is good. They do not meet their SLA commitments. You need to chase...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Cybersecurity Postsales Engineer at a outsourcing company
Customer support was very good, and I would give customer support a rating of eight out of ten.
Read full review of SentinelOne Singularity Endpoint »
Jessica Chastain
IT Director at a government
I have not contacted the SentinelOne Singularity Cloud technical support team.
Read full review of SentinelOne Singularity Cloud Security »
Danish Ansari
Threat Detection Engineer at Cred
I rate the technical support a 10 out of 10 because we can raise any ticket to OM and they respond very quickly,...
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Software Engineer at a computer software company
Their support was good. I would rate them an 8 out of 10.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Data Analyst at a legal firm
The technical support has been very helpful and responsive. I had no issues, and I am very happy with the outcome.
Read full review of SentinelOne Singularity Identity »
Anonymous User
Information Risk Analyst at a recreational facilities/services company
Given how fast our industry works, if we could get a response within 24 hours, that would be great. Often, support...
Read full review of SentinelOne Singularity Identity »
Anonymous User
Cyber Security Engineer at a manufacturing company
The few times I have used the technical support it has been a good experience.
Read full review of SentinelOne Singularity Endpoint »
Deepak Bhaskaran
AGM IT Security at Page Industries Ltd
I think they were responsive, but there was a delay in reaching out to my team on one incident report. This happened...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cyber Consultant at a consultancy
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base...
Read full review of SentinelOne Singularity Endpoint »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.