Compare NCC Group vs SentinelOne

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NCC Group

SentinelOne

Based on 508 reviews.

Sample Customers

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

115 reviews

SentinelOne Singularity Cloud Security

58 reviews

SentinelOne Wayfinder Threat Detection and Response

15 reviews

Top Industries

Outsourcing Company

15%

Comms Service Provider

15%

Performing Arts

11%

Construction Company

9%

Financial Services Firm

10%

Computer Software Company

9%

Outsourcing Company

9%

Manufacturing Company

9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
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Md Rafique
it support at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
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Review 1 of 5

Customer Service

No Data Available

Shaun Washington
SOC Analyst II at a computer software company
SentinelOne Singularity Endpoint's customer support has been very good with good turnaround time and a...
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Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
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KarthikB
Engineering Security Manager at a recreational facilities/services company
I rate SentinelOne Singularity Cloud Security support 9 out of 10.
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AbhishekKumar18
Dev Sec Ops Engineer at Groww
As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately,...
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Marco Spagnoletti
Shift Lead SOC Analyst at CYBEROO
The customer support is good, especially with easy tasks. The response was very faster in the easy tasks and more...
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Evelyn Mauricio
Sr. Network Admin at Continental Carbon Company, Inc.
Their support has been great. I do not know whether it is because of the type of support that we have. We have the...
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Olive Kusumbara
Consultant at a tech services company
I think technical support is quite good; we have been in contact quite occasionally, and they provide expected answers.
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Stuart-Wilson
Senior Technical Account Manager at a tech services company
I would rate their technical support around seven out of ten. I don't deal with it on a daily basis, but certainly...
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Jairo Avritchir
Director of Technology and Digital Transformation at Banco Fibra
Technical support is good. When you need help from Microsoft, there is a long list of resources to help understand...
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Magdy Ali
Network & Security Section Head/Digital Transformation at a government
I would rate the customer service at an eight.
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Sanjay Kaushal
Vice President Cyber Security Practice Head at orbit techsol w pvt.ltd
The technical support of SentinelOne Singularity AI SIEM is very good, and we are getting support from them....
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Eddie Drachenberg
Global Network and Infrastructure Manager at Bettcher Industries
Usually, technical support is very good. They are very knowledgeable. It's usually 24 hours for a response. I've had...
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Sai Srinivas K
Security engineer at Razorpay
The technical support response time is good. For feature requests, they can be a little slow.
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Maxwell Essuman.
Country Manager at Platview Technologies
The technical support is good.
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Harish (Kumar)
Cybersecurity And Information Governance Head at Aeren
The customer support from the vendor is below average. If we consider their support, it is either average or below...
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Abhishek Nayak
Soc L1 Engineer at Softcell Technologies Limited
I would rate the technical support for SentinelOne Singularity Endpoint a perfect 10 out of 10 because, in my...
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MOHITH PULIVENDULA
Sr security engineer at Halodoc
Their technical support is top-notch. I made friends there.
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Shashank Nagesh
Security Architect at a tech vendor
I rate SentinelOne Singularity Cloud Security support 8 out of 10. From the deployment until December of last year,...
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Anonymous User
Cybersecurity Engineer at a energy/utilities company
Our experience with their technical support has been straightforward and good. We got good, timely responses. As a...
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Anonymous User
Cyber Consultant at a consultancy
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base...
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Steve Pender
Managing Member at Pender & Associates
The customer support has been good.
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Anonymous User
AVP DevOps and Product Support at a recruiting/HR firm
We take help from our managed service provider. If we have to fix any particular problem that we are not aware of or...
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Shahnawaz-Alam
Sr Security Engineer at a computer software company
They are informative and helpful, but at times, they don't have detailed knowledge.
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Mike Valenza
IT manager at a outsourcing company
We pay for Vigilance, which is a 24/7 instant response team. However, if we did not pay for Vigilance and I had a...
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Dennis Becker
Managing Director at MaDaTec GmbH
I would rate the actual technical support from SentinelOne Vigilance a nine.
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Anonymous User
IT Security Analyst at a tech consulting company
I would rate the technical support at eight out of ten. SentinelOne Singularity AI SIEM has AI-based technical...
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Saket Taneja
Cyber Security Manager at a tech vendor
Technical support is good. They help us out on certain details. We can submit tickets in order to get assistance.
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Anonymous User
Cyber Security Engineer at a retailer
My thoughts on the tech support of SentinelOne Singularity AI SIEM are that it is good and AI-based, and the...
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Abuzer Khan
Network engineer at ACC Ltd
I would describe their support as neutral.
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Anonymous User
Head of Security at a consultancy
We pay for premium support for SentinelOne Singularity Endpoint, which is good, but they are charging us money.
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Review 1 of 30

Technical Support

No Data Available

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.