Compare NCC Group vs SentinelOne

NCC Group

SentinelOne

Based on 368 reviews.

Sample Customers

SentinelOne Vigilance

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Complete

50 reviews

SentinelOne Singularity Cloud Security

100 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

Comms Service Provider

16%

Computer Software Company

13%

Educational Organization

13%

Performing Arts

11%

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Daniel Giacomelli
Security and Compliance at a outsourcing company

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Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
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Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Marc Mould
Senior Consultant at a tech vendor
The primary use case involves partnering with a government entity to meet specific requirements as part of an...
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Review 1 of 5

Customer Service

No Data Available

Zack Moody
Domestic Security Alliance Council (DSAC) at a manufacturing company
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
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Austin Estrada
Cybersecurity Analyst at a manufacturing company
They were very helpful. They were knowledgeable. They definitely used the tool before. The questions they asked were...
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KarthikB
Engineering Security Manager at a recreational facilities/services company
I rate SentinelOne Singularity Cloud Security support 9 out of 10.
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Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
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SatishKumar10
Information Security Analyst at a recreational facilities/services company
I rate Cloud Native Security support 8 out of 10. We contacted them about adding some policies and creating plugins...
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Jairo Avritchir
Director of Technology and Digital Transformation at a financial services firm
Technical support is good. When you need help from Microsoft, there is a long list of resources to help understand...
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Brian Fulmer
IT Manager at a construction company
I rate SentinelOne support nine out of 10. I wish our other vendors had tech support as good as SentinelOne. I can...
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DavidPerry
Director of Corporate Information Security at a marketing services firm
The technical support is good.
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Roftiel Constantine
Global Chief Information Security Officer at a manufacturing company
The technical support has been excellent. We have a customer success manager whom we meet with monthly, previously...
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Prateek Parashar.
Cyber Security Administrator at a manufacturing company
The technical support is quick to respond.
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Claudio Lavazza
Security Expert at a healthcare company
5 star. Very fast and very professional. P.S.: I cannot edit “Pros” and “Cons”
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Akshay Bhosale
Cloud Engineer at a construction company
The technical support is excellent. I would rate them a nine out of ten.
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AshishGautam
IT Project Manager at a healthcare company
I rate the technical support a ten out of ten. The support is very easy if you connect with global support. A company...
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Kevin Thompson.
Director of information technology at a legal firm
The technical support provided for SentinelOne Singularity Complete is a seven out of ten because the team takes...
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Eben Cotty
Principal Forensics Lead at a comms service provider
The tech support is brilliant.
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AmitVerma3
Cloud Engineer at a construction company
The technical support is highly knowledgeable and reliable in security matters. I would rate their support a nine out...
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Anonymous User
Sr. IT Systems Security Admin at a consultancy
The technical support team was quick to answer my question and their answer was precise. I didn't have to go back and...
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User:754702
Head - Network & Security at a manufacturing company
The customer service and support are unsatisfactory. I have been attempting to initiate the MDR services and have...
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Sankalp Samant
Information Security Manager at a insurance company
The customer service is good. When we raise a ticket, we receive a proper response, and it does not take much time.
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Deepak Bhaskaran
AGM IT Security at a manufacturing company
I think they were responsive, but there was a delay in reaching out to my team on one incident report. This happened...
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Anonymous User
Sr. Information Security Manager at a computer software company
They have excellent support. There are security vendors who take up to 48 hours to just answer back a "Hello,"...
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GururajDoni
Mssp architect at a tech services company
The solution's technical support is knowledgeable.
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Tony Tuite
Consultant at a tech services company
Technical support is provided for us through SolarWinds, and they're very knowledgable.
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Mgingpart67
Managing Partner at a tech services company
We have support from both vendor and distributor, and up to now, it has been satisfactory. The response has been very...
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Anonymous User
VP of DevOps and Product Support at a recruiting/HR firm
We take help from our managed service provider. If we have to fix any particular problem that we are not aware of or...
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Anonymous User
Enterprise Security Architect at a recruiting/HR firm
I talk to my TAM once a week, minimum. I think I have the best customer support in the business. I had an issue that...
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Anonymous User
Director of Cybersecurity at a manufacturing company
Support is good. The support team is quick to respond and quick to resolve. We can't ask for anything more.
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MOHITH PULIVENDULA
Sr security engineer at a tech services company
Their technical support is top-notch. I made friends there.
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Anonymous User
Managing Partner at a tech services company
The solution's technical support is knowledgeable and straightforward.
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Jestoni Paglinawan
System Engineer at a tech services company
The technical support is quick and very helpful. They often response within the day or by the next business day.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.