Compare Nakivo vs Precisely

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Precisely Assure MIMIX

Toyota Material Handling Australia, Westpac Pacific Banking, Symphony Health, Wimbledon, OCBC Bank

Precisely Assure QuickEDD

Toyota Material Handling Australia, Westpac Pacific Banking, Symphony Health, Wimbledon, OCBC Bank

Popular Solutions

NAKIVO Backup & Replication

10 reviews

Precisely Assure MIMIX

1 reviews

Infogix Data360 Govern [EOL]

0 reviews

Precisely Assure QuickEDD

0 reviews

Top Industries

Retailer

15%

Financial Services Firm

14%

Manufacturing Company

Comms Service Provider

Financial Services Firm

18%

Construction Company

10%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Rob
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company
My main use case for Precisely Assure MIMIX is for a backup in case of disaster or a recovery or an outage. A quick...
Read full review of Precisely Assure MIMIX »
Anonymous User
Managing Partner at a tech vendor
I'm more familiar with Precisely Trillium because Precisely acquired Data360, which they marketed for data...
Read full review of Precisely Trillium »
Anonymous User
Data Engineer at a consultancy
I usually implement Precisely and Collibra tools for clients to enhance data quality. My main use case involves...
Read full review of Precisely Connect »
Anonymous User
Program Manager at a computer software company
We use it for some of the IBM i applications.
Read full review of Precisely Assure QuickEDD »
Delmar Assis
CEO at a tech services company
Data360 Govern is all about customer data connecting business objectives and governance needs. The main...
Read full review of Infogix Data360 Govern [EOL] »

Review 1 of 5

Customer Service

EDERLEY TERRERO
Business Consulting at Gestion IT
My experience with the technical support of NAKIVO Backup & Replication has been a ten out of ten. It is twenty-four...
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Rahim Khasiyev
Founder at CAE LLC
We had a big problem where we didn't know what happened to our clients' servers, but we ultimately realized it was a...
Read full review of NAKIVO Backup & Replication »
Mattia Sangiorgio
Sole Director at Abila S.r.l.
The support is fast to reply and kind. They solved our issues.
Read full review of NAKIVO Backup & Replication »
Josh Ramirez
IT Manager at Garner Transportation Group, Inc.
From support to account management, there is always someone available to help with either renewals or support of the...
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Philippe S.
Manager at a integrator
Support via the web console is very straightforward and the response time is quick. They are knowledgeable. We have...
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Pietro Corti
IT Architect at MFL GROUP
There are no issues in regards to customer service and technical support.
Read full review of NAKIVO Backup & Replication »
Anonymous User
Systems engineer and analyst at twsweb
Italian support of the vendor is quite good and competent. Sometimes they are slow to respond.
Read full review of NAKIVO Backup & Replication »
Anonymous User
Systems Engineer at SRC
Support is top-notch. They are very diligent and helpful.
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EnginÖzşahin
Founder at Turkish Everhub Bilişim Technology LTD. ŞTİ.
Technical support is very good.
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Anonymous User
Works at a retailer
It has not been the best. I ran into some issues right away and support got on and tried to help me. I ended up...
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Anonymous User
Manager
If you ever need their support, they will provide you one of the best experiences. Their technical staff know their...
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Anonymous User
Networking Consultant at a tech services company
N/A.
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Anonymous User
IT Support Specialist at Macgregors Meat & Seafood Ltd.
They reply with a useful answer within the first two emails from starting the case. They are very knowledgeable...
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Anonymous User
Mede-eigenaar at Bricad Automatisering
I also have good experiences with Nakivo as a company. The account manager is nice and reaches out to us whenever...
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StevenLau
Works at CadMakers
My experience with support has been good, but I really haven't needed their help much.
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Anonymous User
Managing Partner at DelComps LLC,
They have a great customer support and service team.
Read full review of NAKIVO Backup & Replication »
Aleksejs Vasilevskis
Leading IT Engineer at a media company
The support has always been very good. We are quite happy with the level of service we get.
Read full review of NAKIVO Backup & Replication »
Anonymous User
Information Technology System Engineer at Unione dei Comuni della Bassa Romagna
I have not used their technical support.
Read full review of NAKIVO Backup & Replication »
Anonymous User
Manager IT at tecpap
The technical support has been very good. We had a web meeting with the support team and they were helpful.
Read full review of NAKIVO Backup & Replication »
Anonymous User
IT Engineer at a comms service provider
Technical support responds very quickly.
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DeepakKumar1
Assistant manager at Fiiitjee Ltd
I have found the technical support to be satisfactory.
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Anonymous User
President at a tech services company
Customer service has proven to be responsive and always capable of helping determine a proper solution to any problems.
Read full review of NAKIVO Backup & Replication »
David Gamidadze
IT Specialist at Silk Road Bank
Customer service and support response is very quick.
Read full review of NAKIVO Backup & Replication »
Anonymous User
Senior Software Manager/Chief at a tech services company
I have not really used technical support because I have not had any issues or problems with the product. It is very...
Read full review of NAKIVO Backup & Replication »
Anonymous User
Web Developer / Designer - Graphic Designer at Onebron Digital Agency
NAKIVO support is one of the best that we have worked with.
Read full review of NAKIVO Backup & Replication »
L.V.
IT Technician at TESEO spa
Support is always very available for any request.
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reviewer2526333
IT Manager at BWT Robotics (Aquatron Robotic Technology LTD)
I did not need customer service.
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Anonymous User
System Admin at Maternity Magánklinika
Technical support is great they want to help.
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Anonymous User
Administrator IT at Shim-pol A.m. Borzymowski. S.j
Customer service and support are on a very high level.
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Anonymous User
Works
I've been extremely impressed with customer service and support. They are always there when you need them.
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Review 1 of 30

Rob
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company
The customer support for Precisely Assure MIMIX was good; in the beginning, it was a little shaky, taking a while to...
Read full review of Precisely Assure MIMIX »
Anonymous User
Database Administrator at a tech services company
It is okay. I would rate them a little bit above average. Some of the support resources they have are very good, and...
Read full review of Precisely Assure MIMIX »
Delmar Assis
CEO at a tech services company
Their technical support is amazing. There are no issues in getting correct support from them. It is very easy to get...
Read full review of Infogix Data360 Govern [EOL] »
Ganesh Subbian
System Admin at a media company
I rate the technical support an eight out of ten.
Read full review of Precisely Assure MIMIX »
Anonymous User
Program Manager at a computer software company
I was in touch with their technical support. I would rate them a four out of five.
Read full review of Precisely Assure QuickEDD »
Anonymous User
Managing Director
Good – quick turn around and follow up if issues are not resolved immediately.
Read full review of Trillium Quality »
Delmar Assis
CEO at a tech services company
This is one of the best technical support groups that I have dealt with. Infogix support stands out in terms of...
Read full review of Infogix Data360 Govern [EOL] »
Anonymous User
Managing Partner at a tech vendor
The support for Precisely Trillium was decent, and Precisely is a big company with around 2,500 employees at that...
Read full review of Precisely Trillium »
Anonymous User
Data Analytics Consultant at velocity
We would do the technical support for systems that we developed, although if it was a problem that was not solvable...
Read full review of Infogix Data360 Analyze [EOL] »
Anonymous User
Director of Information Technology at a construction company
The solution’s technical support team was very responsive.
Read full review of Precisely Assure QuickEDD »
Anonymous User
Data Engineer at a consultancy
My company has direct contact with Precisely, so issues get resolved quickly. However, there are sometimes version...
Read full review of Precisely Connect »

Review 1 of 11

Technical Support

No Data Available

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