Compare Malwarebytes vs Stormshield

Malwarebytes

Based on 38 reviews.

Stormshield

Based on 20 reviews.

Sample Customers

Malwarebytes Teams

Knutson Construction

Stormshield Endpoint Security

Arkoon, Netasq

Popular Solutions

Malwarebytes Teams

5 reviews

Malwarebytes Endpoint Protection

1 reviews

Stormshield Network Security

1 reviews

Stormshield Endpoint Security

0 reviews

Top Industries

Comms Service Provider

13%

Computer Software Company

University

Manufacturing Company

Comms Service Provider

18%

Computer Software Company

14%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Chief Executive Officer at a wholesaler/distributor
Malwarebytes runs on my laptop.
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Ky Lw
IT Consultant at Rigorsys Inc
I primarily use the product to filter user actions. When a user opens a link, it catches patterns based on malware...
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Review 1 of 2

Benjamin
Network Engineer at ACS2I

Read full review of Stormshield Network Security »
Anonymous User
IT Division at Lais s.r.l.

Read full review of Stormshield Endpoint Security »

Review 1 of 2

Customer Service

Anas Anas
Solution Consultant at Creation for Smart Software Development
I have not used the support from Malwarebytes.
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Dinesh Yadav
Sales Director at CLOUD MIND
The solution's technical support is clear as per the SLA. The support is provided to us immediately whenever needed....
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Chong Kah Wooi
Technical Manager at Ipenet Solutions
I've made some contact with support. I didn't have much need for support.
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Anonymous User
Cyber Security Engineer at a tech services company
They have not been receptive to our suggestions about the product and have not resolved the issues that we have...
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Anonymous User
Founder at a tech services company
I can't comment on technical support. It's probably fine, however, I don't think we've ever engaged with them.
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Anonymous User
IT Support Specialist at a construction company
I have only been here for about six to nine months. We didn't need to contact them during this time. In fact, I am...
Read full review of Malwarebytes Teams »
Veer Sharma
Branch Manager at Datec (Fiji) Limited
We've been in touch with technical support on a few deployments at this point. On a couple of deployments, we had...
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OlawumiFamilusi
Security Engineer at a retailer
The technical support services are good. The response time depends on the severity of the issue.
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Anonymous User
Owner at a non-tech company
I have never had to call their tech support or anything. I just pay my money and get my benefits.
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Andy Lim
Executive Director at a tech services company
From the perspective of our technicians and engineers, the support was very good. We are rating it in comparison to...
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Mike Parsons
Senior CyberSecurity Architect and Mentor at BlueTeamAssess LLC
My experience with technical support has always been great.
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Anonymous User
Principal Cybersecuirty Analyst at a retailer
I have not contacted technical support.
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Ky Lw
IT Consultant at Rigorsys Inc
I would rate the technical support a ten from a corporate perspective. But from a user perspective, I would rate them...
Read full review of Malwarebytes Endpoint Protection »
Osama-Mohamed
Cyber security manager at Mobile Wave 3
We have contacted technical support. They are very good.
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William Cochran
Senior Systems Engineer at Accurate Corrosion Control, Inc.
The technical support is very good. They're reachable by email, phone, and via support ticket through the Nebula Portal.
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Iker Alonso
Consultant at a tech services company
The technical support was excellent.
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Anonymous User
Chief Executive Officer at a wholesaler/distributor
Good customer support is provided, however, I have not contacted their technical support as it was never needed.
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Nir Frumer
CEO at Informática 010
I never used technical support. I've never needed it. Not for implementation, at least. I just took two courses...
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Ahmed Fariq Abdullah
Assistant Executive Manager (IT) at lembaga zakat negeri kedah
We've had a good experience with technical support so far. We've been satisfied with the level of service we've...
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Etienne Riggins
Systems Administrator at a legal firm
Tech support is good. I haven't called them. You don't really have to call them because it is good at stopping stuff.
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Anonymous User
Cyber Security Team Lead (Endpoint) at a manufacturing company
I'd say that Malwarebytes support is fine, but they lack maturity when it comes to enterprise-class security solutions.
Read full review of Malwarebytes Teams »
Musonda Mutila
IT Oficer at EFC Zambia
The technical support could be improved; we find we have to make several requests before an issue is looked into.
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Anonymous User
Network Manager at a energy/utilities company
Their technical support is outstanding.
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Anonymous User
IT Compliance Consultant at a tech company
The technical support is good. I really haven't received any good answers about what happens when the product gets...
Read full review of Malwarebytes Teams »

Review 1 of 24

Anonymous User
Network Engineer at a tech services company
I am from the Middle East and they are in America. I contacted them twice and they were very helpful. They helped me...
Read full review of Stormshield Network Security »
Anonymous User
Works at a educational organization
The solution works perfectly so we never had to contact technical support
Read full review of Stormshield Network Security »
Anonymous User
CEO & Founder at a manufacturing company
Support is always and issue because they're constantly busy. It can take a few hours to get a response. When we sell...
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company
The technical support is okay. I would rate it as medium.
Read full review of Stormshield Endpoint Security »
Janusz Białowąs
Network and Server Engineer at AMiFN
The technical support for this solution in Poland is not good. I have been in touch with them by phone and by email....
Read full review of Stormshield Network Security »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: They need to have people that are able to communicate efficiently using the English language....
Read full review of Stormshield Network Security »
Anonymous User
Team Leader IT at a pharma/biotech company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Stormshield Network Security »
Gwenael Kersulec
Functional Analyst, Project Manager at a consultancy
Courtesy was always there. We needed to contact the StormShield support a few times, then with the help the...
Read full review of Stormshield Network Security »
Anonymous User
Technical Director
Technical support is okay.
Read full review of Stormshield Network Security »
BartVan Es
IT Manager at a retailer
We are not happy with the support. It is a basic support offering. Sometimes, we have to chase support on progress,...
Read full review of Stormshield Network Security »
George Ng
manager at systemtech computer
The support engineers are very qualified.
Read full review of Stormshield Network Security »
AdnanAlgazaly
IT Manager at BADEA
We've gone through a few formalities to get our license. Until now we have been on a training license for three...
Read full review of Stormshield Network Security »
Anonymous User
Consultant at a tech consulting company
Customer Service: Very good. Because of their presales support helping me with initial setup, I decided to go with...
Read full review of Stormshield Network Security »
Yassir Ali
Network and Security Engineer at ONB
We contact a local company in Sudan for technical support, and they are very good. We do not have a contract directly...
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Review 1 of 14

Technical Support

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