Compare LevelBlue vs Stormshield

LevelBlue

Based on 180 reviews.

Stormshield

Based on 21 reviews.

Latest Research

Buyer's Guide

Cybereason Endpoint Detection & Response vs. Stormshield Endpoint Security

September 2026

Stormshield Endpoint Security vs. Cybereason Endpoint Detection & Response

Updated: September 2026

Buyer's Guide

Cybereason Endpoint Detection & Response vs. Stormshield Endpoint Security

September 2026

Cybereason Endpoint Detection & Response vs. Stormshield Endpoint Security

Updated: September 2026

Sample Customers

Cybereason Endpoint Detection & Response

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

Stormshield Endpoint Security

Arkoon, Netasq

Stormshield Data Security

SFR, MorphoTrust USA, Visiativ, SPIE ICS, DCNS, RATP

Popular Solutions

USM Anywhere

2 reviews

Cybereason Endpoint Detection & Response

2 reviews

Alert Logic MDR

4 reviews

Stormshield Network Security

2 reviews

Stormshield Endpoint Security

0 reviews

Top Industries

Construction Company

21%

Outsourcing Company

20%

Comms Service Provider

10%

Financial Services Firm

Comms Service Provider

18%

Manufacturing Company

10%

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
I am part of a reseller with two roles. We are a Managed Service Provider ourselves, and in a way, we compete with...
Read full review of Cybereason Managed Detection & Response »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of USM Anywhere »
Anonymous User
Security Delivery Analyst at a consultancy
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple...
Read full review of Cybereason Endpoint Detection & Response »

Review 1 of 5

Zsolt Jónás
System Administrator at NaxoNet
I already use Stormshield Network Security, and I am now looking for a new solution. I am already working with...
Read full review of Stormshield Network Security »
Anonymous User
The Chief of IT security department at a financial services firm

Read full review of Stormshield Endpoint Security »

Review 1 of 2

Customer Service

Omer Jamil
Supervisor, Security Operations at Bpm
I rate the technical support an eight out of ten.
Read full review of USM Anywhere »
Ibrahim Karam
Pre-Sales Consultant | Palo Alto Networks. at StarLink - Trusted Security Advisor
Technical support could be better. We’d like to see them be more helpful and responsive in the future.
Read full review of Cybereason Endpoint Detection & Response »
Abhinav Srivastava
Senior Project Executive at Hitachi Solutions India Pvt. Ltd.
The technical support for Cybereason Endpoint Detection & Response is okay. We have some open cases, and the support...
Read full review of Cybereason Endpoint Detection & Response »
Chad Kliewer
Information Security Officer at PTCI
I have been working with the product team a lot and giving them a lot of unsolicited feedback. I would rate the...
Read full review of Cybereason Endpoint Detection & Response »
CHARLES GOLLIDAY
Chief Information Security Officer at a computer software company
My engineer dealt with the techs before, but that wasn't often. When he did deal with them, they were knowledgeable...
Read full review of USM Anywhere »
Oluwatoyese Agoro
Information Security Engineer at Infoprive
The customer service and support respond fast and we jump on sessions fast, unlike some other vendors that can be...
Read full review of USM Anywhere »
SOCmgr67
‎SOC Manager at a tech services company
Technical support is very good from their side.
Read full review of USM Anywhere »
Anonymous User
Security Analyst at a tech services company
Customer Service: I would rate customer service as a nine out of 10. Technical Support: I would rate technical...
Read full review of USM Anywhere »
Chauncey Taylor
Network Security Engineer at Modec Inc
Technical support is pretty decent with Alert Logic. The engineers behind the scenes, when I have called them, have...
Read full review of Alert Logic MDR »
Anonymous User
Network and Securirty Engineer at a tech vendor
They quickly respond on what you need, not on what they know.
Read full review of USM Anywhere »
Anonymous User
Information Technology Security Administrator at a healthcare company
Customer Service: There is excellent customer service and we have never had a complaint. Technical Support: Technical...
Read full review of USM Anywhere »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of Trustwave DbProtect »
Anonymous User
Team Lead & Principal Software Engineer at a tech services company
ATT AlienVault USM support is very good, they respond quickly to our needs.
Read full review of USM Anywhere »
Jerome Arockiam
Senior Security Specialist at Wipro Limited
I would rate the technical support as nine out of ten. Sometimes, follow-ups are required to get a response from...
Read full review of Cybereason Managed Detection & Response »
Lorenzo Ciolfi
VP IT Operations at a financial services firm
Tech support is very good. They usually respond very quickly.
Read full review of USM Anywhere »
Anonymous User
Chief Information Security Officer at a tech services company
Customer Service: Customer service can be a great help depending on the kind of project. They are very reactive for...
Read full review of USM Anywhere »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
Support is not so good, honestly. The response time could be faster.
Read full review of Trustwave Secure Email Gateway »
Vinod Shankar
Manager, Enterprise Risk Consulting at a tech company
One of the common issues we hear about AV technical support is that it is of inconsistent and poor quality. Most of...
Read full review of USM Anywhere »
Anonymous User
Systems Administrator at a healthcare company
Technical support is very helpful. They know their product. The one person I used was very responsive. He actually...
Read full review of USM Anywhere »
Anonymous User
IT Security Analyst at a tech services company
Customer Service: The service was excellent and always showing excellent treatment and availability. Technical...
Read full review of USM Anywhere »
George Pate
Facility Manager at a tech services company
We were in constant communication with Alert Logic's technical support team, depending on whether we needed to add...
Read full review of Alert Logic MDR »
Anonymous User
Owner at ThatsIT Consultants
I have not been in touch with their technical support. I deal with the technical account manager. When I read up the...
Read full review of USM Anywhere »
Anonymous User
Manager Projects at a tech services company
The technical support team is overall good and co-operative.
Read full review of Cybereason Endpoint Detection & Response »
Anonymous User
Solutions Engineer at a computer software company
It is pretty good. I usually don't contact their support. I usually contact their sales team. I work with their...
Read full review of USM Anywhere »
Corey Bussard
Manager, Security Operation Center at Ideal Integrations
Eh. Our experiences have been very mixed. If you get someone who is motivated to help, expect to be good to go....
Read full review of USM Anywhere »
Anonymous User
Sr. Networking & EMS Analyst
Customer Service: The customer service is excellent, we have quick and knowledgeable help on all our calls. Technical...
Read full review of USM Anywhere »
Anonymous User
Tech Support Engineer at a tech services company
Customer Service: Customer service is 7 out of 10. Technical Support: Technical support is 10 out of 10.
Read full review of USM Anywhere »
Anonymous User
Senior Infrastructure Analyst at a pharma/biotech company
Good. Initial help with deployment was excellent, and the facility to create a tunnel for tech support personnel to...
Read full review of USM Anywhere »
Anonymous User
Security Analyst at a tech services company
Customer Service: Excellent. Customer service was very responsive. Technical Support: Excellent. Support was very...
Read full review of USM Anywhere »
Anonymous User
Regional Database Administrator / Information Security Analyst at a non-profit
The technical support isn't entirely the best. I would give them a rating of 6/10.
Read full review of Trustwave DbProtect »

Review 1 of 30

Zsolt Jónás
System Administrator at NaxoNet
I would rate their technical support for Stormshield Network Security as a nine out of ten.
Read full review of Stormshield Network Security »
Hamza_Farhan
Professioan Services Engineer at a tech vendor
Customer Service: They need to have people that are able to communicate efficiently using the English language....
Read full review of Stormshield Network Security »
Anonymous User
Network Engineer at a tech services company
I am from the Middle East and they are in America. I contacted them twice and they were very helpful. They helped me...
Read full review of Stormshield Network Security »
BartVan Es
IT Manager at a retailer
We are not happy with the support. It is a basic support offering. Sometimes, we have to chase support on progress,...
Read full review of Stormshield Network Security »
Anonymous User
Senior Project Manager, PMP at a transportation company
The technical support is okay. I would rate it as medium.
Read full review of Stormshield Endpoint Security »
Anonymous User
Technical Director
Technical support is okay.
Read full review of Stormshield Network Security »
George Ng
manager at systemtech computer
The support engineers are very qualified.
Read full review of Stormshield Network Security »
AdnanAlgazaly
IT Manager at BADEA
We've gone through a few formalities to get our license. Until now we have been on a training license for three...
Read full review of Stormshield Network Security »
Gwenael Kersulec
Functional Analyst, Project Manager at a consultancy
Courtesy was always there. We needed to contact the StormShield support a few times, then with the help the...
Read full review of Stormshield Network Security »
Anonymous User
Team Leader IT at a pharma/biotech company
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Stormshield Network Security »
Yassir Ali
Network and Security Engineer at ONB
We contact a local company in Sudan for technical support, and they are very good. We do not have a contract directly...
Read full review of Stormshield Network Security »
Anonymous User
Works at a educational organization
The solution works perfectly so we never had to contact technical support
Read full review of Stormshield Network Security »
Janusz Białowąs
Network and Server Engineer at AMiFN
The technical support for this solution in Poland is not good. I have been in touch with them by phone and by email....
Read full review of Stormshield Network Security »
Anonymous User
CEO & Founder at a manufacturing company
Support is always and issue because they're constantly busy. It can take a few hours to get a response. When we sell...
Read full review of Stormshield Network Security »
Anonymous User
Consultant at a tech consulting company
Customer Service: Very good. Because of their presales support helping me with initial setup, I decided to go with...
Read full review of Stormshield Network Security »

Review 1 of 15

Technical Support

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