Compare LevelBlue vs NSFOCUS

LevelBlue

Based on 180 reviews.

NSFOCUS

Based on 1 review.

Sample Customers

LevelBlue Managed Web Application & API Protection (WAAP)

New York Hotel, Hungry Howies, InterGraph, Schiotzky's, Magnolia Hotels, Qdoba Mexican Grill

Cybereason Next-Generation Antivirus

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

NSFOCUS Web Application Firewall

2016 G20 Summit

NSFOCUS ADS

G20 Summit 2016, Micron21

NSFOCUS TAS

G20 Summit 2016

NSFOCUS WVSS

G20 Summit 2016

Popular Solutions

LevelBlue USM Anywhere

1 reviews

Cybereason Endpoint Detection & Response

2 reviews

LevelBlue Managed Detection and Response

7 reviews

NSFOCUS Web Application Firewall

0 reviews

Top Industries

Outsourcing Company

18%

Construction Company

17%

Comms Service Provider

11%

Financial Services Firm

Construction Company

25%

Financial Services Firm

13%

Comms Service Provider

12%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Peter Nowak
Business Development Manager for Cybereason at Bechtle
I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than...
Read full review of Cybereason XDR »
Peter Nowak
Business Development Manager for Cybereason at Bechtle
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the...
Read full review of Cybereason Next-Generation Antivirus »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Delivery Analyst at a consultancy
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple...
Read full review of Cybereason Endpoint Detection & Response »
Farooq Akbar
Cloud & Systems Admin at Service Management Group, Inc.
We primarily use it for Email protection and enhanced security features.
Read full review of LevelBlue MailMarshal »

Review 1 of 5

Anonymous User
Desktop Engineer at eros international media ltd
The solution is set up for application protection. We also use some application software in our data center to...
Read full review of NSFOCUS Web Application Firewall »

Review 1 of 1

Customer Service

Alex Alexandre
System Administrator at INSIGHT CREDIT UNION
Technical support is great. They are very responsive and they know their product.
Read full review of LevelBlue Managed Detection and Response »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
The customer service and support are standard, comparable to other companies and nothing particularly good or bad.
Read full review of LevelBlue USM Anywhere »
Ibrahim Karam
Pre-Sales Consultant | Palo Alto Networks. at StarLink - Trusted Security Advisor
Technical support could be better. We’d like to see them be more helpful and responsive in the future.
Read full review of Cybereason Endpoint Detection & Response »
Abhinav Srivastava
Senior Project Executive at Hitachi Solutions India Pvt. Ltd.
The technical support for Cybereason Endpoint Detection & Response is okay. We have some open cases, and the support...
Read full review of Cybereason Endpoint Detection & Response »
Stephen Hui
Cybersecurity Architect at DataAssure
Technical support is extremely reliable. We've very satisfied with the level of service we receive. They are always...
Read full review of LevelBlue USM Anywhere »
Chad Kliewer
Information Security Officer at PTCI
I have been working with the product team a lot and giving them a lot of unsolicited feedback. I would rate the...
Read full review of Cybereason Endpoint Detection & Response »
Ivan Burke
Head of Research Development and Innovation at CSIR
The solution's support team is quite good at giving us feedback if there is an issue. I rate the overall support an...
Read full review of LevelBlue Managed Detection and Response »
Anonymous User
Systems Engineer at a tech services company
I have not been in contact with technical support.
Read full review of Cybereason Endpoint Detection & Response »
John Stanford
Senior Network Architect / Network Team Leader at ICE Consulting. Inc.
Their support has been stellar, any issues that we had with trying to get it configured or trying to interpret...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Network Administrator at a legal firm
Customer Service: Very high. Any issues I've had they've been quick to answer and help. Technical Support: Their...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Expert at a tech services company
Customer Service: Excellent. Technical Support: We received average support. As observed, the support engineers take...
Read full review of LevelBlue USM Anywhere »
Patrick Essien
Consultant Member at a financial services firm
I would give technical support a rating of 3/5.
Read full review of LevelBlue DbProtect »
Subramaniam L.
Senior Talent Sourcer, Digital at Digitaltrack
We have an account manager located in the UK who helps in getting the right technical person for emergencies. There...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Principal DevOps Engineer at a tech vendor
Technical support has been okay. It hasn't been great. On a scale of one to 10 scale, I'd say maybe a six. It took...
Read full review of LevelBlue USM Anywhere »
Anonymous__
Senior Project Manager at a transportation company
The support that the company offers is very good. We've been quite satisfied. I find them to be exceptionally...
Read full review of Cybereason Endpoint Detection & Response »
Jason G.
Market Development Manager, Cyber Security Consultant at Abacode
In our experience, AlienVault has good customer service.
Read full review of LevelBlue USM Anywhere »
Anonymous User
SOC Lead / Sr. SOC Analyst at a tech services company
5 Stars
Read full review of LevelBlue USM Anywhere »
Anonymous User
Professor at a university
Customer Service: We have had several tickets open with AV and they are prompt in their service time. Technical...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Security Analyst at a tech services company
Customer Service: Excellent. Customer service was very responsive. Technical Support: Excellent. Support was very...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Senior Infrastructure Analyst at a pharma/biotech company
Good. Initial help with deployment was excellent, and the facility to create a tunnel for tech support personnel to...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Network and Security Engineer at a tech services company
Good. They have technically fluent engineers there.
Read full review of LevelBlue USM Anywhere »
Anonymous User
Technical Specialist Manager at a tech services company
Though I don't have much experience with the technical support of the product, I rate the technical support a nine...
Read full review of Cybereason Endpoint Detection & Response »
Jomel Varghese
Network and Security Infrastructure Manager at a wholesaler/distributor
We don't reach out to technical support from AT&T AlienVault USM. We go through our third-party provider. They are...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Global IT Project Manager at a manufacturing company
For me, the technical support is good. I asked support for certain points to move on, in terms of new things, and I...
Read full review of Cybereason Endpoint Detection & Response »
Corey Bussard
Manager, Security Operation Center at Ideal Integrations
Eh. Our experiences have been very mixed. If you get someone who is motivated to help, expect to be good to go....
Read full review of LevelBlue USM Anywhere »
Mark Summers
DevOps Engineer at Upland Software
I go internally into the business for technical support rather than using the supplier for technical support.
Read full review of LevelBlue Managed Detection and Response »
Anonymous User
Delivery Manager at a tech services company
Customer Service: Customer service is available 8 to 5 EDT. In emergency cases, it is difficult to reach them....
Read full review of LevelBlue USM Anywhere »
Anonymous User
Cyber Security Engineer at a tech services company
We did not interact much with the technical support but they were helpful when needed.
Read full review of LevelBlue DbProtect »
Anonymous User
IS Manager at a financial services firm
Customer Service: I have enjoyed working with the client support folks. I have had really good experiences with them...
Read full review of LevelBlue USM Anywhere »
Anonymous User
Salaes Manager at a tech services company
The vendor should provide technical support services. Instead, we are providing support for the customer. Whenever we...
Read full review of LevelBlue MailMarshal »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.