Compare Kovair vs Planview

Kovair

Based on 3 reviews.

Planview

Based on 143 reviews.

Sample Customers

Kovair ALM Studio

Medha Servo Drives, Applied Materials, Office of Systems Integration

Kovair Intelligent DevOps

Division of the State Architect (DSA), HSBC

Planview AgilePlace

REA Group, Thompson Reuters

Popular Solutions

2 reviews

0 reviews

2 reviews

1 reviews

0 reviews

Top Industries

No Data Available

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

11%

Educational Organization

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

LuizKazan
Head of Solutions at Embratel
I have three customers here in Brazil who use Kovair Data Lake in smart classrooms. They use this solution to develop...
Read full review of Kovair Data Lake »
Anonymous User
WebsiteDevelopment at a tech services company
Integration with Jama, Jira, Jenkins pipeline, Selenium, etc. ALM Studio helped us to create and connect with all...
Read full review of Kovair ALM Studio »

Review 1 of 2

Bobby Ozuna
Planview Portfolio Support Analyst at Thermo Fisher Scientific Inc.
Currently, we're building out a model for managing work for timesheets in Enterprise One, and then syncing that work...
Read full review of Planview Portfolios »
Eli Gerson
Manager of Innovation at Ameren Corporation
The team I'm on within our company does corporate planning and strategy. We're the innovation team within that world....
Read full review of Planview IdeaPlace »
Susan Breckenridge
Global IT PMO Manager at a wholesaler/distributor
PPM Pro started out being just an IT application. Within the IT PMO, we needed a way to track our portfolio. We had...
Read full review of Planview PPM Pro »
Nathan Streyle
Perfect Execution Manager at a manufacturing company
We have several different teams and they all have different boards for tracking, tasks, projects, and then completing...
Read full review of Planview AgilePlace »
ProjectMan83637
Project Manager at a manufacturing company
I'm an R&D Project Manager for new product development. We develop valves, pumps and seals, and I come from the valve...
Read full review of Planview ProjectPlace »

Review 1 of 5

Customer Service

LuizKazan
Head of Solutions at Embratel
The problems were solved very quickly, and it was more related to the configuration than issues with the product itself.
Read full review of Kovair Data Lake »

Review 1 of 1

EduardoMaya
Project Office Manager at Hoteles City Express
Customer support sometimes takes a lot of time, but otherwise they do great. It is necessary to have some support...
Read full review of Planview Portfolios »
Eduardo Maya
PMO at Hoteles City Express
We have a connection-related problem. We have been asking them for a solution for about two months, but we still...
Read full review of Planview ProjectPlace »
Mike
Senior Project Manager at a healthcare company
What we've used of their technical support has been good. We hit some technical issues with an API that we utilize...
Read full review of Planview PPM Pro »
Beth Noser
Applications Analyst at University of Kansas Medical Center
I have found their technical support to be helpful. I have opened a few cases with them and they've been very...
Read full review of Planview AgilePlace »
KashifKhan
IT Project Director at UT MD Anderson
The technical support is pretty good. We have opened up many cases with Planview which get addressed in a timely...
Read full review of Planview Portfolios »
Anonymous User
Sr Analyst at a financial services firm
We've used that technical support. We have faced some challenges with some of the enhancement requests that we might...
Read full review of Planview Portfolios »
Anonymous User
Program Manager at a energy/utilities company
I would say that up until about a month ago, I was very pleased with the assistance. Then I got a new person on...
Read full review of Planview ProjectPlace »
Anonymous User
PMO Project Manager, PMO / QA at a financial services firm
Customer Service: 6 out of 10. Hard to get a hold of anyone with urgency, root cause analysis, leadership,...
Read full review of Planview Daptiv »
Anonymous User
Associate Director, PPM Governance & Operations at a pharma/biotech company
There are people on my team in my organization who work with the technical team. I do not usually work with the...
Read full review of Planview Portfolios »
JenniferStokes
Director, Project Management at TradeStation
The technical support has been good to date.
Read full review of Planview PPM Pro »
Shantel Lutz
Global Applications Functional Lead at Carlisle Companies Incorporated
Technical support is absolutely great. Anytime that I have to actually submit in a ticket, I have a resolution...
Read full review of Planview PPM Pro »
Anonymous User
Senior Enterprise Architect at a financial services firm
Customer Service: 7 out of 10 Technical Support: 7 out of 10
Read full review of Planview Portfolios »
Anonymous User
PMO Supervisor / Senior IT Project Manager at a government
The technical support has been great, although sometimes responses can take up to three days.
Read full review of Planview PPM Pro »
ManishSrivastana
Project Manager at New Orleans Convention Center
I don't directly deal with the technical support because I'm a super users. We have an admin team for PPM Pro. They...
Read full review of Planview PPM Pro »
Anonymous User
Director, Solution Strategy & PMO at Verisk Analytics
So far, we have had a very good experience with customer service and tech support.
Read full review of Planview AgilePlace »
Kelly Brummond
Enterprise Portfolio Manager at Wellmark
I don't personally use technical support but our administrator does. I know that we've been plugged into...
Read full review of Planview Portfolios »
Anonymous User
Director of IT at a educational organization
Their support is good but not as good as it was a couple of years ago. Since it's moved out internally from Planview...
Read full review of Planview Portfolios »
Anonymous User
Director IT Strategic Initiatives and PMO at a insurance company
Support has been great. Last year we engaged with Planview to help us with some of the apps that we've been doing,...
Read full review of Planview PPM Pro »
JonMarquardt
Associate at BlackRock, Inc.
I have used the technical support more on the consulting side of things. There have been no issues there. Everything...
Read full review of Planview Portfolios »
GabrielMorales
VP of PMO at a insurance company
Our Daptiv admin mostly handles support, so I haven't had much personal experience with that. However, I will say...
Read full review of Planview PPM Pro »
AndyJohnson
PVA at Prime Therapeutics
The support is slow. I've heard that they're beefing up that side of the company. It just seems to be the same people...
Read full review of Planview Portfolios »
Kori Patrick
Technical Manager, Innovation R&D at Enbridge Gas
The technical support has been good. I use the chat feature quite a bit, so I get support right away there. I also...
Read full review of Planview IdeaPlace »
Anonymous User
Manufacturing Manager, Capital COE at a manufacturing company
We call the helpline sometimes, and I would say they're average. We've had no problems. Planview's consulting folks...
Read full review of Planview ProjectPlace »
Anonymous User
Sr IT Consultant at a university
We are not very happy with the customer service. This is one of our main pain points. It doesn't cover the entirety...
Read full review of Planview Portfolios »
AdrianCamaj
Analyst at Blue Shield of California
Whenever we have issues, there is always someone ready to help us. Their people are knowledgeable and responsive....
Read full review of Planview Portfolios »
Raghavender Benkal
PM Systems Analyst at a insurance company
They have been excellent. They're very accessible. I would give their support team the highest rating because of the...
Read full review of Planview Portfolios »
Anonymous User
Managing Director at a computer software company
I would rate Changepoint's technical support about nine out of 10. In terms of critical support, then it's a 10. On...
Read full review of Planview Daptiv »
Anonymous User
Sr Systems Analyst at a insurance company
The technical support for this solution is good. We haven't had a lot of tickets, but anytime we have had a problem...
Read full review of Planview PPM Pro »
Anonymous User
Enterprise Project Office Analyst at a financial services firm
I would give technical support a rating of 4/10. Technical support is requested via case submission, and Innotas...
Read full review of Planview PPM Pro »
Hitesh-Patel
Senior Project Analyst at Otpp
I am a user, so I don't have to contact technical support.
Read full review of Planview Portfolios »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.