Compare Juniper vs Versa Networks

Juniper

Based on 304 reviews.

Versa Networks

Based on 25 reviews.

Latest Research

Buyer's Guide

Juniper Contrail SD-WAN vs. Versa Unified Secure Access Service Edge (SASE) Platform

March 2024

Versa Unified Secure Access Service Edge (SASE) Platform vs. Juniper Contrail SD-WAN

Updated: March 2024

Sample Customers

Juniper Contrail Networking

Lithium Technologies, Orange Business Services, Cloudwatt, Symantec, Cloud Dynamics, CloudSeeds

Juniper Contrail SD-WAN

Allied Pinnacle

Juniper Session Smart Router

Revation Systems

NFX Series Network Services Platform

Orange, T-Systems, Post Luxembourg, VPRO, Gamesys Group

Mist WAN Assurance

Guilford College, Gap Inc., South Central Connect

Juniper Mist Edge

One Energy, UST Global, i3D.net, Hyland

Versa Unified Secure Access Service Edge (SASE) Platform

CenturyLink, RCN Business, Colt Technology Services

Popular Solutions

Juniper SRX Series Firewall

17 reviews

Juniper EX Series Ethernet Switches

27 reviews

Juniper MX Series Routers

19 reviews

Versa Unified Secure Access Service Edge (SASE) Platform

9 reviews

Versa Director

3 reviews

Versa Cloud Services Gateway

0 reviews

Top Industries

Computer Software Company

16%

Comms Service Provider

12%

Educational Organization

12%

Government

Computer Software Company

18%

Comms Service Provider

14%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sascha Bülow
Technical Architect at Plusnet
We are a direct partner of formerly 128T, which is now Juniper. For Juniper, we are currently working on the correct...
Read full review of Juniper Session Smart Router »
Nazish Sameer Shaikh
Senior Network Security Engineer at UNITE HERE HEALTH
I use the solution to support deployment and troubleshooting. In my current position, I resolve complex issues during...
Read full review of Juniper WLC Series »
Ankur Chauhan
Founder and CEO at OogyNW Consultancy
It's for hosting the telecom workloads. It is for cloud management. This solution has positively impacted real-time...
Read full review of Juniper AppFormix »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
For Juniper Contrail SD-WAN, we haven't got the equipment. So, we just got one router and everything, but that's not...
Read full review of Juniper Contrail SD-WAN »
Atul Torne
Sr. Backbone Architect at NTT Global Networks Incorporated

Read full review of PTX Series Routers »

Review 1 of 5

PriyankDubey
Product manager at a consultancy
We use the solution for SD-WAN as well as SD-WAN plus security NGFW, UTM. We use the combination of these three as...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PriyankDubey
Product manager at a consultancy

Read full review of Versa Director »

Review 1 of 2

Customer Service

Chinedu Onwurah
Global Juniper Presales at Westcon-Comstor
I would rate the technical support as a nine out of ten.
Read full review of Juniper Mist Wireless Access Points »
Shiva_Prasad
Senior Technical Consultant at Black Box Network Services
Technical support is excellent.
Read full review of Juniper Mist Premium Analytics »
Aharon Bakayev
Networking Infrastructure Manager at Strauss
Our integrator is very good. They help a lot and know exactly what to do.
Read full review of Juniper Mist Wireless Access Points »
Chinedu Onwurah
Global Juniper Presales at Westcon-Comstor
I rate the technical support an eight out of ten. I have not really had issues with support.
Read full review of Mist AI and Cloud »
RafaelTorres
Founder at Torres & Torres Tech
I contacted the support team once, to address a failure by replacing two units. It was a good experience. The...
Read full review of Juniper QFX Series Switches »
Mohammad Abdur RahimSarker
Technology Consultant at Redington (India) Ltd
The technical support team is very good.
Read full review of Juniper Mist Wireless Access Points »
Ibrahim Reda
Network and Security Engineer at CITG - Continental Information and Telecom Group
I would rate its customer support five out of ten.
Read full review of Junos Space Network Director »
JEGAN N
Founder at SYSTA NETWORKS
Juniper Ethernet Switches' tech support is hard to reach and slow.
Read full review of Juniper EX Series Ethernet Switches »
Bona Chhith
Principal Network Architect at a government
I would rate technical support as five out of five.
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Network Engineer at MUK
I provide technical support myself. Before, I found solutions myself. I don't usually need technical support for the...
Read full review of Juniper SRX Series Firewall »
Mohammad Abdur Rahim Sarker
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
I rate the technical support a ten out of ten.
Read full review of Mist AI and Cloud »
MarekSzafrański
Senior Network Engineer at Eurofins
I don't see any support from the tool's technical support. I find everything myself.
Read full review of Mist AI and Cloud »
Ahmed Hawana
Network and Security Engineer at IDSC
I've never needed to contact technical support. I can't speak to how they are in terms of the level of service.
Read full review of Juniper EX Series Ethernet Switches »
Shafi Haider
Network Engineer at Houston Technologies
We have worked with the technical support and they are good.
Read full review of Juniper MX Series Routers »
Shafi Haider
Network Engineer at Houston Technologies
I've never directly dealt with support. Technical support usually is passed on to our seniors. If an electronic...
Read full review of Juniper EX Series Ethernet Switches »
V for Reviewer
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »
Gerrard H
IT Support Engineer at Gotech
The support from Juniper Ethernet Switches is good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Administrator at a educational organization
The sales support team was real pushy in the beginning, and when we tried to implement and had some issues, they...
Read full review of Mist AI and Cloud »
Anonymous User
Expert - architect of ICT systems at a tech services company
The Juniper technical support fulfilled our requirements.
Read full review of Juniper vSRX »
Anonymous User
Security Governance at a comms service provider
Sometimes, it is difficult to contact the Juniper support because we did not purchase the support package, as it was...
Read full review of Juniper SRX Series Firewall »
Anonymous User
NOKIA Lead Engineer at a comms service provider
9 out of 10.
Read full review of Juniper SRX Series Firewall »
Anonymous User
IT Manager at a comms service provider
Technical support is very bad. They never respond to any ticket you open, although we pay for the support.
Read full review of Juniper vSRX »
Anonymous User
Fraud Risk Analyst at a university
Technical support is very good. Several times during the warranty period, we requested support. The response was very...
Read full review of Juniper EX Series Ethernet Switches »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
We haven't had to contact support. The agencies using the solution have contacted the support, and they've been...
Read full review of Mist AI and Cloud »
Anonymous User
Data Center Architecture and Planning at a comms service provider
Technical support is not so good. Sometimes we contact them, but they don't offer the best service.
Read full review of Juniper EX Series Ethernet Switches »
Mohd Yasir
IP Solution Architect /Deputy Manager at HFCL Limited
We connected with tech support seven or eight months ago. We got good support and a good response.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Technical Expert at a financial services firm
I don't directly deal with technical support. I wouldn't know how they are in relation to the assistance they offer...
Read full review of Juniper MX Series Routers »
Anonymous User
Senior Solutions Architect at a computer software company
Technical support has been very supportive.
Read full review of Juniper vSRX »
Anonymous User
Head of section at a university
Customer Service: Very impressive, but you have to know the inner workings of JTAC. Technical Support: Very...
Read full review of Juniper SRX Series Firewall »
Wesley Wang
DevOps System Engineer at Monash University
The technical is responsive, knowledgeable, and customer-friendly.
Read full review of Juniper QFabric »

Review 1 of 30

PriyankDubey
Product manager at a consultancy
As I am in product management, I have not had occasion to contact technical support. This would be in the purview of...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Tristan Van Rhyn
Account Manager at Expect Solutions
Customer support could be faster and escalate to more advanced levels of support.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Mehmet PALA
Expert IP Access Engineer at a comms service provider
The technical support that the company offers is very good. They've been very supportive. We're satisfied with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PranavGupta
Assistant Manager at Shyam Telecom Group
The tech support does not have familiarity with its product. They could be more knowledgeable.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PranavGupta
Assistant Manager at Shyam Telecom Group
Technical support is very good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
PriyankDubey
Product manager at a consultancy
Versa Director's technical support is good.
Read full review of Versa Director »
Hassam_Uddin
Director of Pre-Sales at OmniClouds UAE
The technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Mehmet PALA
Expert IP Access Engineer at a comms service provider
Customer service is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Vice President Of Product Strategy at a tech services company
I haven't had to deal directly with technical support because everything was done through the service providers.
Read full review of Versa Director »
Carlos Junco
Engineering Manager at Netjer Networks
Their technical support is very good. Their response times are good. They provide us with very clear information —...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Oracle Apps Functional Consultant at a comms service provider
Technical support is very good at every stage. We have not faced any issues with the production support and live...
Read full review of Versa Director »
Corey Taub
Senior Network Administrator at RS&H
Technical support has been responsive. This has been a co-managed implementation so when there are any high-end...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Arjun Alva
IT Manager at a construction company
On a scale from one to ten, with one being the worst and ten being the best, I would rate technical support at six....
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Reviewer9537h4
Networking Consultant / Networking Business Manager at a tech vendor
They're helpful, however, we actually rarely use them. It's almost never happened, in terms of having any issues.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Core Network Manager at a comms service provider
Their support is okay, but they need to grow it out faster. They need a better mechanism for getting quick responses...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vishal Kale
Deputy General Manager- Solutions Engineering at a comms service provider
There are no issues with their support. Their TAC support is very good at identifying and resolving problems.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Vikas Upadhyay
Executive at PVR Ltd
During the testing phase, Versa provided a dedicated person for support. However, I cannot comment on their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Network Engineer at a tech services company
Their technical support is good. We directly communicate with Versa if we have any issues or questions. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Consultant
Technical support is beneficial and very knowledgeable. They understand issues very well. They come back with the...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Nemo Lin
Directior of product line at Chinatelecom Europe
It is generally stable but when we have trouble with deploying or configuration we encounter certain issues. Their...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Vice President Of Product Strategy at a tech services company
I have had almost no interaction with technical support. The provider handles all VPN, connectivity or cloud issues,...
Read full review of Versa Cloud Services Gateway »
MuhammadRicky Anggoro Pratomo
Network Engineer at a tech services company
Versa's technical support is good.
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Presales Solutions Consultant/Engineer at a comms service provider
I can say that I am satisfied with customer support but I'm not quite sure because it is my colleagues who manage...
Read full review of Versa Unified Secure Access Service Edge (SASE) Platform »
Anonymous User
Application Architect at a manufacturing company
Versa Director has pretty good technical support engineers that are knowledgeable and will figure out solutions to...
Read full review of Versa Director »

Review 1 of 24

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.