Compare Juniper vs Stratoscale

Juniper

Based on 354 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

10 reviews

Juniper EX Series Ethernet Switches

15 reviews

Juniper vSRX

12 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Educational Organization

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

RahulSivanandan
Network Manager at Bread LLC
Mist AI and Cloud ( /products/mist-ai-and-cloud-reviews ) is primarily used for wireless solutions, with our...
Read full review of Mist AI and Cloud »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »
Jayesh Mohan
Senior Network Engineer at a consultancy
I have been using Juniper Mist Premium Analytics ( /products/juniper-mist-premium-analytics-reviews ) for almost...
Read full review of Juniper Mist Premium Analytics »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
They are primarily used for P&E, BGP, and carrier-grade NAT deployments. Also, for provider routers,...
Read full review of Juniper MX Series Routers »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

Luis Corrochano
Presales Manager and Co-founder at Kaizen Networks
The product's tech support is good.
Read full review of Juniper Contrail SD-WAN »
MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
The support is excellent. I rate the support of the Juniper SRX Series Firewall a ten out of ten.
Read full review of Juniper SRX Series Firewall »
Barrett Lamothe
Sr. Enterprise Hardware Consultant at a tech services company
Most of the feedback that I've got from my clients related to Juniper's support is that their support is okay. It is...
Read full review of Juniper SRX Series Firewall »
Rommy Kuntoro
System Analyst Internet and Cloud at PT Primacom Interbuana
We have face issues with language barrier and would like to improve it.
Read full review of Juniper MX Series Universal Routing Platforms »
IhorShtanko
Juniper Technical Consultant at MUK
The cloud solution uses AI, so trouble tickets are opened automatically if a network issue occurs. Junior engineers...
Read full review of Juniper Mist Wired Assurance »
SRI GANESH PHANIYAPPA
Sub Divisional Engineer NOC Bangalore at Bharat Sanchar Nigam Limited
Customer service is very prompt.
Read full review of Juniper Session Smart Router »
Imran Taiyeb Ali
Senior Solutions Specialist at a comms service provider
I would rate Juniper's support team as a five out of ten. In comparison to other support teams I have worked with,...
Read full review of Juniper Session Smart Router »
Muhammad Harun-Owr-Roshid
CEO at BRIGHT-i SYSTEMS LIMITED
The customer service is good. We are happy for that.
Read full review of Mist AI and Cloud »
Abhilash V
Senior Consultant
The support could be somewhat improved with Juniper.
Read full review of Juniper SRX Series Firewall »
Ajish Thomas
Project manager at computer care company
They have technical support over the phone as well as the online ticketing system and that has worked out pretty...
Read full review of Juniper SRX Series Firewall »
Jaturong Anuvatesirikeart
Technical Consultant at a tech consulting company
The Juniper technical support is okay.
Read full review of Juniper MX Series Routers »
Damilola Sanni
Network Security Engineer at a tech services company
We provide support to our clients, but we also receive support from Juniper as well. Still, as we've only completed...
Read full review of Juniper Contrail SD-WAN »
Jayesh Mohan
Senior Network Engineer at a consultancy
Customer support is good but depends on the priority of the ticket. High-priority tickets receive quick responses,...
Read full review of Juniper Mist Premium Analytics »
D6B8
District Technology at INDEPENDENT SCHOOL DISTRICT 196
Support is hit and miss. Currently, we have had issues with support. Juniper called me back about a bad review. It...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at Advanced Technologies
I have created only one ticket for technical support. The support was quick.
Read full review of Juniper EX Series Ethernet Switches »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
The Juniper technical support fulfilled our requirements.
Read full review of Juniper vSRX »
Anonymous User
Key Account Manager at a consultancy
Technical support is a little worse than Cisco but better than everybody else.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Manager at a tech services company
We have not contacted technical support. There is a lot of documentation that you can read whenever required.
Read full review of Juniper EX Series Ethernet Switches »
Alejandro Erosa
Business Owner at Dropsoft
I would rate their technical support and eight out of ten. I would like to see a better product library or knowledge...
Read full review of Juniper MX Series Routers »
Manoj Patel
Vice President Digital Network & Security Delivery Group at Microland Limited
The technical support from Juniper Ethernet Switches could be better.
Read full review of Juniper EX Series Ethernet Switches »
Se32Ntwk2190
Senior Network Analyst
I have spoken with technical support 30 or 50 times. On a scale of one to 10, I would evaluate Juniper technical...
Read full review of Juniper SRX Series Firewall »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
Usually, I don't face any challenges due to my expertise.
Read full review of Juniper QFX Series Switches »
Anonymous User
Managing Consultant at a computer software company
The technical support is amazing. They are responsive and handle cases extremely well. Probably one of the better...
Read full review of Juniper QFabric »
Mazhar Saeed
Network Communication Specialist at Statelife
Regarding technical support, we don't require any because we use these devices underutilized, and it's working fine.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Consumer Engineer at a comms service provider
The technical support is good, but there is a time delay between the support and attacks.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Security Governance at a comms service provider
Sometimes, it is difficult to contact the Juniper support because we did not purchase the support package, as it was...
Read full review of Juniper SRX Series Firewall »
MaungTan
Manager Pre Sales at STBL
As for my assessment of Juniper's quality of service capabilities, I compare them with other OEMs such as Huawei and...
Read full review of Juniper EX Series Ethernet Switches »
AdamHashi
Manager, VoIP Architect Engineer at Telesystem
All vendors are currently outsourcing their platforms overseas, which tends to lower the overall quality.
Read full review of Juniper QFabric »
Anonymous User
Technical Lead at a tech services company
Technical support was not helpful. The support was horrible. Once we started our investigation, we were faced with...
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »
Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.