Compare Juniper vs Stratoscale

Juniper

Based on 348 reviews.

Stratoscale

Based on 3 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

10 reviews

Juniper EX Series Ethernet Switches

12 reviews

Juniper vSRX

13 reviews

Stratoscale [EOL]

0 reviews

Top Industries

Computer Software Company

15%

Educational Organization

13%

Financial Services Firm

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Raihan Hossain
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd
I am working on a larger project using Juniper Mist Wireless Access Points (...
Read full review of Juniper Mist Wireless Access Points »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
They are primarily used for P&E, BGP, and carrier-grade NAT deployments. Also, for provider routers,...
Read full review of Juniper MX Series Routers »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
Throughout my experience, I've deployed Juniper EX switches in various environments, from small enterprise networks...
Read full review of Juniper EX Series Ethernet Switches »
RobNelson
National Marketing Manager at a comms service provider
I mainly use the Mist Wi-Fi solution from Juniper.
Read full review of Juniper WLC Series »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I use Juniper Mist Edge for monitoring our WAN connections. It is important for us to troubleshoot when circuits go...
Read full review of Juniper Mist Edge »

Review 1 of 5

Nir Ashkenazi
Global VP Technology & President at a tech services company

Read full review of Stratoscale [EOL] »

Review 1 of 1

Customer Service

JonathanHowell
Founding Director at Cyberdyne Solutions
The local teams are good in terms of engagement and support. uniper takes a big box in terms of backing their...
Read full review of Juniper vSRX »
Ahmed Hawana
Network and Security Engineer at IDSC
I've never needed to contact technical support. I can't speak to how they are in terms of the level of service.
Read full review of Juniper EX Series Ethernet Switches »
Innocent Ohiaru
IT Administrator at James Hope College
Juniper WLC Series provides excellent technical support services in terms of response time.
Read full review of Juniper WLC Series »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
Juniper's technical support is excellent.
Read full review of Juniper EX Series Ethernet Switches »
Mehdi Mamaghani
Network Security Specialist at Pars Khodro Company
I have not personally really had a reason to contact Juniper's technical support directly. There has been no need...
Read full review of Juniper EX Series Ethernet Switches »
Imran Taiyeb Ali
Senior Solutions Specialist at a comms service provider
I would rate Juniper's support team as a five out of ten. In comparison to other support teams I have worked with,...
Read full review of Juniper Session Smart Router »
SherifShahen
It Infrastructure Manager at Erada Micro Finance
I communicated with the product's support team directly.
Read full review of Juniper EX Series Ethernet Switches »
MuhammadBilal2
Manager Networks at a financial services firm
Technical support has been very good. We are fine with them.
Read full review of Juniper EX Series Ethernet Switches »
Ibrahim Reda
Network and Security Engineer at CITG - Continental Information and Telecom Group
I would rate its customer support five out of ten.
Read full review of Junos Space Network Director »
Chinedu Onwurah
Global Juniper Presales at Westcon-Comstor
I rate the technical support an eight out of ten. I have not really had issues with support.
Read full review of Mist AI and Cloud »
Stratos-Margaritis
Solutions Architect at Navarino SA
The support is excellent. Whenever we needed assistance, they were very supportive. I would rate their support a ten...
Read full review of Juniper vSRX »
AbdallahSamir
Testing Engineer at a tech services company
They are really supportive.
Read full review of Juniper MX Series Routers »
Luis Corrochano
Presales Manager and Co-founder at Kaizen Networks
The product's tech support is good.
Read full review of Juniper Contrail SD-WAN »
Luong Pham
Network Engineer at Vnpt
The support team is quite good. They respond quickly and have been effective in fixing our issues. I would rate the...
Read full review of Juniper MX Series Routers »
Anonymous User
Security Analyst at a computer software company
Juniper support is okay, but maybe they could improve their support for the gates or when the gates are returned. It...
Read full review of Juniper SRX Series Firewall »
CornelCristea
Network and Service Development Manager at a comms service provider
We have been in touch with Juniper technicians as well as with Juniper partners. They are good. They know the product...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Service Sales Associate at a tech services company
The technical support is fantastic. They are quick to respond and always rolling out new features. We are very happy...
Read full review of Juniper Mist Wireless Access Points »
HRaghavan
Manager - IT at a non-tech company
I'm very satisfied with the technical support.
Read full review of Juniper EX Series Ethernet Switches »
Gerrard H
IT Support Engineer at Gotech
The support from Juniper Ethernet Switches is good.
Read full review of Juniper EX Series Ethernet Switches »
TarunAudichey
IT infrastructure Specialist at Miraj
Juniper's technical support is not good.
Read full review of Juniper Mist Wireless Access Points »
Girish Vyas
Architect - Cloud Serviced at a comms service provider
The technical support or tech team is good. So far, when I worked with them, they have been able to resolve issues...
Read full review of Juniper SRX Series Firewall »
Terah Kaggwa
Technical manager at Djamboree
I usually deal with the local representative and supplier here, but it's typically not for technical issues.
Read full review of Juniper WLC Series »
Gerrard H
IT Support Engineer at Gotech
We are certified to use this solution we have not needed the support. We solve a lot of the issues we have ourselves.
Read full review of Juniper Mist Wireless Access Points »
Jayesh Mohan
Senior Network Engineer at a consultancy
Customer support is good but depends on the priority of the ticket. High-priority tickets receive quick responses,...
Read full review of Juniper Mist Premium Analytics »
Anonymous User
IToV Implementation Engineer at a renewables & environment company
I have never needed to contact Juniper technical support.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Engineer at a manufacturing company
The customer service and support are good.
Read full review of Juniper QFX Series Switches »
GerdMueller
Technical Account Manager at a comms service provider
We've been in touch with technical support over the years. We're very happy with their level of support. I always...
Read full review of Juniper MX Series Routers »
Anonymous User
IT Manager at a comms service provider
Technical support is very bad. They never respond to any ticket you open, although we pay for the support.
Read full review of Juniper vSRX »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
Usually, I don't face any challenges due to my expertise.
Read full review of Juniper QFX Series Switches »
Tanzir Ahmed
Network Manager
I haven't used technical support, just local support.
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Anonymous User
Senior Director, IT Global Service & Support at a tech services company
Technical support is very good. We had a dedicated technical resource who was very knowledgeable.
Read full review of Stratoscale [EOL] »
Nir Ashkenazi
Global VP Technology & President at a tech services company
The value proposition is very good. We did our own ROI and we figured out that that's the best way to go. In terms of...
Read full review of Stratoscale [EOL] »

Review 1 of 2

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.