Compare Juniper vs Persistent Systems

Juniper

Based on 379 reviews.

Persistent Systems

Sample Customers

Juniper AppFormix

Rackspace, PlusServer

Persistent Intelligent Cloud (PiCloud)

CloudOps, C&W Business

Popular Solutions

Juniper SRX Series Firewall

8 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Top Industries

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Construction Company

46%

Transportation Company

Outsourcing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

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Customer Service

Jeff Ehrenberg
IT Director at ADS
Based on my experience with technical support, I would rate them a four out of five.
Read full review of Juniper SRX Series Firewall »
MD Ibrahim Mollik
Assistant Manager, Technology & Service Delivery at Genex Infosys Ltd.
The support is evaluated based on levels, ranging from one to three. While Level One might not always provide the...
Read full review of Juniper Mist Edge »
Atul Torne
Sr. Backbone Architect at a comms service provider
I find Juniper's technical support quite good.
Read full review of Juniper MX Series Routers »
Ildar Baybulatov
Infrastructure Expert and Architect at a non-profit
I've used the Juniper Support Team for a couple of problems with Juniper. They were great. they answered my questions...
Read full review of Juniper MX Series Routers »
Shiva_Prasad
Senior Technical Consultant at Black Box Network Services
Technical support is excellent.
Read full review of Juniper Mist Premium Analytics »
Innocent Ohiaru
IT Administrator at James Hope College
Juniper WLC Series provides excellent technical support services in terms of response time.
Read full review of Juniper WLC Series »
Chinedu Onwurah
Global Juniper Presales Engineer at Westcon-Comstor
I rate the technical support an eight out of ten. I have not really had issues with support.
Read full review of Mist AI and Cloud »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
My customers always prefer managed services. They always buy this subscription with managed services. Support is...
Read full review of Juniper vSRX »
MuhammadBilal2
Manager Networks at a financial services firm
Technical support has been very good. We are fine with them.
Read full review of Juniper EX Series Ethernet Switches »
Sean Naude
Technical Architect at Clearaccess
I have not contacted the support from Juniper MX Series Universal Routing Platforms.
Read full review of Juniper MX Series Universal Routing Platforms »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
Juniper's support is excellent, and I have not faced any hardware issues requiring support due to the stable nature...
Read full review of Juniper EX Series Ethernet Switches »
Stratos-Margaritis
Solutions Architect at Navarino SA
The technical support is very good.
Read full review of Juniper vSRX »
Elvis Mahadeo
Senior Systems Engineer at Caribbean Development Company
When we are trying to troubleshoot, we will find the support-type documentation. We haven't had any issues where we...
Read full review of Juniper EX Series Ethernet Switches »
Muhammad Harun-Owr-Roshid
CEO at BRIGHT-i SYSTEMS LIMITED
The customer service is good. We are happy for that.
Read full review of Mist AI and Cloud »
Girish Vyas
Architect - Cloud Serviced at a computer software company
The technical support or tech team is good. So far, when I worked with them, they have been able to resolve issues...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Infrastructure Program Manager at a non-profit
The quality of technical support depends on the region. For me, Cisco is number one in technical support, regardless...
Read full review of Juniper MX Series Routers »
Anonymous User
Technical Support Engineer at a tech services company
When we face problems, it is a firmware or software update. We call Juniper for support and they have a very good...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Consumer Engineer at a comms service provider
The technical support is good, but there is a time delay between the support and attacks.
Read full review of Juniper SRX Series Firewall »
CornelCristea
Network and Service Development Manager at a comms service provider
We have been in touch with Juniper technicians as well as with Juniper partners. They are good. They know the product...
Read full review of Juniper EX Series Ethernet Switches »
Terah Kaggwa
Technical manager at Djamboree
We had local support.
Read full review of Juniper MX Series Routers »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
Juniper supplies us with great customer support. We are very satisfied with them.
Read full review of Juniper vSRX »
Anonymous User
CEO at Enterprise Design Group
You always end up using technical support here and there for something. I would give them a pretty high rating. Some...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Engineer at a tech services company
We have very close contact with technical support, so if we have a problem we can contact them directly. It's a good...
Read full review of Juniper vSRX »
Anonymous User
Senior Product Manager at a tech services company
I would rate the technical support at medium. The support is good, but other vendors have local engineers. This is...
Read full review of Juniper SRX Series Firewall »
Anonymous User
QA Engineer at a tech vendor
Very good. They have very experienced engineers on the site I worked on.
Read full review of Juniper WLC Series »
Anonymous User
Managing Consultant at a computer software company
I rate the support from the Juniper EX Series a nine out of ten.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Head of Infrastructure Network & Security at a comms service provider
We have not been in direct contact with technical support from Juniper because we deal with a vendor in Indonesia. If...
Read full review of Juniper EX Series Ethernet Switches »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I haven't really had a chance to contact support when I had problems. For Juniper and Mist, I used Marvis. So, we did...
Read full review of Juniper Contrail SD-WAN »
Gertis Des Vignes
ICT Product Manager at a comms service provider
We had to use the support in a couple of instances. When we have used the support, it was good. They were responsive...
Read full review of Juniper SRX Series Firewall »
EleftheriaPetraki
Network Engineer at Technical University of Crete
I don't have any experience with their technical support.
Read full review of Juniper MX Series Routers »

Review 1 of 30

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Technical Support

No Data Available

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