Compare Juniper vs Mirantis

Juniper

Based on 371 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

9 reviews

Juniper EX Series Ethernet Switches

13 reviews

Juniper vSRX

7 reviews

Mirantis Container Cloud

8 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Financial Services Firm

17%

Healthcare Company

Computer Software Company

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohammed Junaid Khatib
Technical Lead at a tech vendor
I am using and working on Juniper wireless products, specifically discussing products such as the VLS series and...
Read full review of Mist AI and Cloud »
Patrick Anaku
Senior Network Engineer at a comms service provider
I work with an internet service provider in Uganda and have experience working with Juniper MX Series Routers, as we...
Read full review of Juniper MX Series Routers »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
Juniper Mist Wireless Access Points is used for our global customer, which has some branches in India. We use Mist...
Read full review of Juniper Mist Wireless Access Points »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
The main use case for the Juniper EX Series Ethernet Switches includes using protocols such as RSTP and VLAN for...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Manager Technical at a tech services company
Normally this is not a small business. This is the enterprise business and service provider and large enterprise,...
Read full review of Juniper QFX Series Switches »

Review 1 of 5

Hitesh D
Senior Manager at a insurance company
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Sascha Bülow
Technical Architect at a comms service provider
Because we are talking directly to engineers in the US, the support is usually the best you can possibly get. As a...
Read full review of Juniper Session Smart Router »
IhorShtanko
Juniper Technical Consultant at a tech services company
The cloud solution uses AI, so trouble tickets are opened automatically if a network issue occurs. Junior engineers...
Read full review of Juniper Mist Wired Assurance »
Elvis Mahadeo
Senior Systems Engineer at a manufacturing company
When we are trying to troubleshoot, we will find the support-type documentation. We haven't had any issues where we...
Read full review of Juniper EX Series Ethernet Switches »
Naveen Tej
Cybersecurity Solutions Architect at a comms service provider
Support is provided if you have a contract with a partner.
Read full review of Mist AI and Cloud »
PRADIPJOSHI
Owner at a transportation company
Juniper's support is excellent, and I have not faced any hardware issues requiring support due to the stable nature...
Read full review of Juniper EX Series Ethernet Switches »
AmbikaBhunia
Pre Sales Network at a wholesaler/distributor
As a partner supporting customers, I cannot give you a current rating for technical support from Juniper since I am...
Read full review of Juniper Mist Wireless Access Points »
Yussuf Raji
Product Manager, Network Solutions at a computer software company
As an elite partner, we provide level one and level two support to our clients. If necessary, we escalate issues to...
Read full review of Juniper Mist Wireless Access Points »
Mark Houtz
Senior Network Engineer at a educational organization
I rate the support of Juniper Wireless AP a five out of five. I recently spoke to one of their support engineers to...
Read full review of Juniper Mist Wireless Access Points »
Khokon Roy
Support Engineer, VPN & Security | Network Operation at a tech consulting company
Technical support is great. They are responsible and experienced. We have been satisfied with the level of support we...
Read full review of Juniper MX Series Routers »
Stratos-Margaritis
Solutions Architect at a tech services company
The support is excellent. Whenever we needed assistance, they were very supportive. I would rate their support a ten...
Read full review of Juniper vSRX »
Stratos-Margaritis
Solutions Architect at a tech services company
The technical support is very good. They are very fast. They are our partners. It's in their benefit to help us work...
Read full review of Juniper vSRX »
Chinedu Onwurah
Global Juniper Presales Engineer at a tech services company
I have contacted Juniper support in a few cases, and my experience with them is that the response was okay; it wasn't...
Read full review of Mist AI and Cloud »
Anonymous User
Works at a comms service provider
Customer Service: Good, but not the best.Technical Support: Good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Managing Consultant at a computer software company
I haven't dealt with their tech support for this particular solution, but I've dealt with their support before and...
Read full review of Juniper Mist Wired Assurance »
Alejandro Erosa
Business Owner at a energy/utilities company
I would rate their technical support and eight out of ten. I would like to see a better product library or knowledge...
Read full review of Juniper MX Series Routers »
Anonymous User
Network Administrator at a educational organization
The sales support team was real pushy in the beginning, and when we tried to implement and had some issues, they...
Read full review of Mist AI and Cloud »
Viswanathan Selvakumar
Senior Manager at a computer software company
The customer support team is good. I recommend contacting them if any support is needed.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Planning Engineer at a comms service provider
We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and...
Read full review of Juniper vSRX »
SudheerNarayanan
CTO at a media company
My company is in touch with the product's partner, and so we don't have any problems because of which we have to...
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Sr. Engineer at a comms service provider
The technical support is good. The engineers help support our customers day-to-day.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Owner & CEO at a comms service provider
They have a lifetime warranty for most products, which is good.
Read full review of Juniper MX Series Routers »
Anonymous User
Network and System Specialist at a tech services company
4-5 of 5, very good, fast tech support
Read full review of Netrounds »
Mohd Yasir
IP Solution Architect /Deputy Manager at a manufacturing company
We connected with tech support seven or eight months ago. We got good support and a good response.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Business Development Manager at a tech vendor
Technical support is excellent. They are extremely helpful and responsive. We are quite satisfied with their level of...
Read full review of Juniper WLC Series »
Anonymous User
Consultant at a financial services firm
The technical support on offer is very good. Whenever I would have some issues, they have responded on time and they...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Federal Field Systems Engineer at a government
Technical support is good. None of them are great, but I think they are pretty good. It depends on who you get, from...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Administrator at a government
The technical support services could be better. I encountered difficulties while renewing the maintenance contract.
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
NOKIA Lead Engineer at a comms service provider
9 out of 10.
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Network Engineer at a tech services company
The vendor support is good. The technical support is good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Project Engineer at a comms service provider
Technical support is good.
Read full review of Juniper QFX Series Switches »

Review 1 of 30

Sakthivel Veeramuthu
Technology Lead at a tech vendor
The customer service and support are good.
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at a tech services company
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at a tech vendor
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at a insurance company
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at a tech services company
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at a tech services company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at a tech services company
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at a tech vendor
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at a construction company
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at a tech services company
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at a tech services company
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at a tech services company
Good support, really active community.
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.