Compare Juniper vs Mirantis

Juniper

Based on 390 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Outsourcing Company

10%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Construction Company

17%

Outsourcing Company

12%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
Marvis Virtual Network Assistant is primarily used for fast troubleshooting and identifying root problems across the...
Read full review of Marvis Virtual Network Assistant »

Review 1 of 5

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

OusaidAbaz
Security Network Architect at novonordisc
My experience with support teams in Bangalore and San Francisco was poor, with a significant delay in resolving...
Read full review of Juniper QFabric »
MURALI NIDAMANURI
Managing Director at a manufacturing company
The support is excellent. I rate the support of the Juniper SRX Series Firewall a ten out of ten.
Read full review of Juniper SRX Series Firewall »
Luis Corrochano
Presales Manager and Co-founder at Kaizen Networks
The product's tech support is good.
Read full review of Juniper Contrail SD-WAN »
Amir Tofangsazi
CEO, Member of the Board at beh
Due to sanctions, we haven't used the technical support of the original company so the maintenance and everything is...
Read full review of Juniper SRX Series Firewall »
RafaelTorres
Founder at Torres & Torres Tech
I contacted the support team once, to address a failure by replacing two units. It was a good experience. The...
Read full review of Juniper QFX Series Switches »
Elvis Mahadeo
Senior Systems Engineer at Caribbean Development Company
When we are trying to troubleshoot, we will find the support-type documentation. We haven't had any issues where we...
Read full review of Juniper EX Series Ethernet Switches »
Stratos-Margaritis
Solutions Architect at Navarino SA
The technical support is very good.
Read full review of Juniper vSRX »
KyeJewell
Senior IT Support Engineer at a hospitality company
In the past two years, I've only had to call Juniper twice. One was for a switch issue and one was for one of our...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: 10/10. Technical Support: 9/10.
Read full review of Juniper SRX Series Firewall »
Jacek Jarmakiewicz
Expert - architect of ICT systems at NASK
Juniper supplies us with great customer support. We are very satisfied with them.
Read full review of Juniper vSRX »
Anonymous User
Senior Network Planning Engineer at a comms service provider
We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and...
Read full review of Juniper vSRX »
Anonymous User
NCP Team Lead Secured Networks at a tech services company
Support is what the end customer buys. Unfortunately, it's not always from Juniper.
Read full review of Juniper SRX Series Firewall »
Amir Ilou
Hardware and Network Manager
The solution's technical support is good.
Read full review of Juniper AppFormix »
Viswanathan Selvakumar
Senior Manager at Allsec Technologies Ltd
The support that we receive from the partner is good. They are available if you are looking for a replacement or an...
Read full review of Juniper SRX Series Firewall »
Anonymous User
IToV Implementation Engineer at a renewables & environment company
I have never needed to contact Juniper technical support.
Read full review of Juniper SRX Series Firewall »
Manoj Patel
Vice President Digital Network & Security Delivery Group at Microland Limited
The technical support from Juniper Ethernet Switches could be better.
Read full review of Juniper EX Series Ethernet Switches »
Updesh Yadav
Senior network engineer at GoTech
The solution's technical support team is responsive.
Read full review of Juniper EX Series Ethernet Switches »
Asif-Qureshi
Senior Manager at Systems Limited
Their support services are of high quality.
Read full review of Juniper QFabric »
Julien KOLLE M
Cloud Infrastructure Architect at POST Luxembourg
Customer service rating: 4
Read full review of Juniper Session Smart Router »
Makara Sakolvaree
Manager at Pplus visions company limited
Support for wire and wireless is very good because I definitely have to send the call to the technical team, which is...
Read full review of Juniper WLC Series »
RodrigoFlores
Network Infrastructure Lead (ITS1) at a government
I haven't really had a chance to contact support when I had problems. For Juniper and Mist, I used Marvis. So, we did...
Read full review of Juniper Contrail SD-WAN »
Anonymous User
Consumer Engineer at a comms service provider
The technical support is good, but there is a time delay between the support and attacks.
Read full review of Juniper SRX Series Firewall »
Maroun Abboud
Data Department Manager at BTC Networks
Customer Service: For me, the customer satisfaction, and awareness, is the most important thing. I usually train all...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Owner & General Manager at a media company
We are very happy with the local support provided by our local system integrator, but to get assistance from Juniper,...
Read full review of Juniper MX Series Routers »
Zack Lehman
COO at ALASKA POWER & TELEPHONE CO
My experience with customer support is that Juniper support has been solid. I would rate customer support an eight...
Read full review of Juniper MX Series Routers »
Gerrard H
IT Support Engineer at Gotech
The support from Juniper Ethernet Switches is good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network and System Specialist at a tech services company
4-5 of 5, very good, fast tech support
Read full review of Netrounds »
Richard A. LaJambe
Senior Network Administrator at Zetec, Inc.
I have used technical support quite a bit, and they are really good. I would rate them an eight out of ten. There is...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Product Manager at a tech services company
I would rate the technical support at medium. The support is good, but other vendors have local engineers. This is...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Senior Solutions Architect at a computer software company
Technical support has been very supportive.
Read full review of Juniper vSRX »

Review 1 of 30

Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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