Compare Juniper vs Mirantis

Juniper

Based on 390 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Manufacturing Company

Comms Service Provider

Outsourcing Company

Financial Services Firm

Construction Company

18%

Outsourcing Company

12%

Financial Services Firm

12%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
Patrick Anaku
Senior Network Engineer at Roke Telkom
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are...
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »

Review 1 of 5

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Mohd.Rivai
Network Security Engineer at a tech services company
The technical support is a lot better because when we log a case, they respond.
Read full review of Juniper SRX Series Firewall »
PRADIPJOSHI
Owner at Shree Atharva Sales Corporation
My customers always prefer managed services. They always buy this subscription with managed services. Support is...
Read full review of Juniper vSRX »
Raihan Hossain
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd
The support portal is very helpful. It's filled with information. Their outreach is very fast as well. Everything you...
Read full review of Juniper Mist Wireless Access Points »
FabioCavalcante
Gerente de contas nacionais | Delivering innovative solutions that stand out for their excellence at Stoneground
The technical support services are satisfactory.
Read full review of Juniper EX Series Ethernet Switches »
Olajide Olusegun
Network Team Lead at Atlas Security
I have contacted the support from Juniper EX Series once. The response time took longer than I expected. Their public...
Read full review of Juniper EX Series Ethernet Switches »
Mohammed Junaid Khatib
Technical Lead at a tech vendor
I rate technical support from Juniper as eight out of ten, and I am totally satisfied with the support.
Read full review of Mist AI and Cloud »
Barrett Lamothe
Sr. Enterprise Hardware Consultant at a tech services company
Most of the feedback that I've got from my clients related to Juniper's support is that their support is okay. It is...
Read full review of Juniper SRX Series Firewall »
Ahmed Hawana
Network and Security Engineer at IDSC
I've never needed to contact technical support. I can't speak to how they are in terms of the level of service.
Read full review of Juniper EX Series Ethernet Switches »
Özden-Aydın
Technology Consultant at NetWiser
Only once in three years have I used the solution's technical support, and it was good. I rate the technical support...
Read full review of Juniper EX Series Ethernet Switches »
Owais Malik
IT Administrator at Humane™
We do not have experience with customer service and support.
Read full review of Juniper vSRX »
Raihan Hossain
Senior Network and Cyber Security Engineer (Team Lead) at Excel Technologies ltd
Technical support is very good. I would give it a nine out of ten.
Read full review of Juniper Mist Wireless Access Points »
Luis Corrochano
Presales Manager and Co-founder at Kaizen Networks
The product's tech support is good.
Read full review of Juniper Contrail SD-WAN »
Anonymous User
Freelancer at a non-tech company
Since COVID, the tech support is not much good. You have to wait a long time. For example, if you open up a case, you...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Engineer
We're quite satisfied with technical support. They are very helpful and responsive and there is good documentation.
Read full review of Juniper SRX Series Firewall »
D6B8
District Technology at INDEPENDENT SCHOOL DISTRICT 196
Support is hit and miss. Currently, we have had issues with support. Juniper called me back about a bad review. It...
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Network Engineer at a manufacturing company
The customer service and support are good.
Read full review of Juniper QFX Series Switches »
Anonymous User
Pre-Sales Analyst at a tech services company
Technical support has been very good. I would rate it a nine out of ten. We're quite satisfied with the level of...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Network Administrator at a government
The technical support services could be better. I encountered difficulties while renewing the maintenance contract.
Read full review of Juniper Mist Wireless Access Points »
Maina Kaniaru
Managing Director at Spans Partner Gmbh
They are very helpful.
Read full review of Juniper EX Series Ethernet Switches »
Ajish Thomas
Project manager at computer care company
They have technical support over the phone as well as the online ticketing system and that has worked out pretty...
Read full review of Juniper SRX Series Firewall »
Darcy Hiebert
Network Architect - Contractor at TEML
I would say that their technical support is ok, but it needs improvement. This is an area where they are not as good...
Read full review of Juniper SRX Series Firewall »
Terah Kaggwa
Technical manager at Djamboree
I usually deal with the local representative and supplier here, but it's typically not for technical issues.
Read full review of Juniper WLC Series »
Oscar Bashford
Network Operations Support at EOS IT Management Solutions Ltd
I believe there is something on Amazon and you can ask questions about the solution. I was trying to go through...
Read full review of Juniper vSRX »
Anonymous User
Data Center Architecture and Planning at a comms service provider
Technical support is not so good. Sometimes we contact them, but they don't offer the best service.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Integrator at a tech services company
I didn't really need their support. I only needed their support for the demo of their CSR product because it wasn't...
Read full review of Juniper SRX Series Firewall »
Anonymous User
Head of Infrastructure Network & Security at a comms service provider
We have not been in direct contact with technical support from Juniper because we deal with a vendor in Indonesia. If...
Read full review of Juniper EX Series Ethernet Switches »
Manoj Patel
Vice President Digital Network & Security Delivery Group at Microland Limited
The technical support from Juniper Ethernet Switches could be better.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Technical Expert at a financial services firm
I don't directly deal with technical support. I wouldn't know how they are in relation to the assistance they offer...
Read full review of Juniper MX Series Routers »
Anonymous User
Manager at a tech services company
We have not contacted technical support. There is a lot of documentation that you can read whenever required.
Read full review of Juniper EX Series Ethernet Switches »
GerdMueller
Technical Account Manager at a comms service provider
We've been in touch with technical support over the years. We're very happy with their level of support. I always...
Read full review of Juniper MX Series Routers »

Review 1 of 30

Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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