Compare Infor vs Kodak Alaris

Infor

Based on 116 reviews.

Kodak Alaris

Based on 7 reviews.

Sample Customers

Popular Solutions

Infor LN

8 reviews

Birst

0 reviews

Infor CloudSuite

9 reviews

KODAK Info Input Solution

7 reviews

Top Industries

Manufacturing Company

17%

Computer Software Company

Comms Service Provider

Healthcare Company

Financial Services Firm

20%

Educational Organization

12%

Manufacturing Company

12%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
I use Infor LX for the manufacturing business at our plant. I mainly use it for operations such as purchasing,...
Read full review of Infor LX »
Umesh D
Vice President, Delivery at a computer software company
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into...
Read full review of Infor M3 »
Anonymous User
M3 Principal Consultant at a computer software company
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation...
Read full review of Infor ION »
Anonymous User
Project Manager at a aerospace/defense firm
We are using ERP to manage all our business processes.
Read full review of Infor LN »
Adeel Ansari
Project Manager, Program at a manufacturing company
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One...
Read full review of Infor CloudSuite »

Review 1 of 5

Nali Jaja
System Manager at a tech vendor
Our use case is document processing.
Read full review of KODAK Info Input Solution »

Review 1 of 1

Customer Service

NICOLAS MINIER
Infor OS - M3 Freelance ERP Consultant at a consultancy
Technical support is responsive. At times, the level of feedback is poor. Sometimes the people who take care of the...
Read full review of Infor M3 »
Enrique Hernandez
CEO & Founder at a tech vendor
I would like to point out something important during the project and active project. It's the support. One of the...
Read full review of Infor LX »
Rick Hutchinson
Product Manager at a tech vendor
Customer Service: Support is good. We have an assigned CSM who helps us track down help quickly. Technical Support:...
Read full review of Birst »
Sanjay Patankar
General Manager at a manufacturing company
We have not been satisfied with technical support at all. We deal with them a lot and often call them on a weekly...
Read full review of Infor LN »
Carlos Cardona
Operations Manager at a tech vendor
The support from Infor VISUAL is good. We create the incidents, and they usually answer on the same day.
Read full review of Infor VISUAL »
Ahmed_Nagy
Application Manager at a tech services company
I would rate the technical support for the solution at ten out of ten.
Read full review of Infor dEPM »
Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
Technical and product support is mainly provided by personnel in India, USA and Europe, though the main issues...
Read full review of Infor LX »
Pravinkumar Bhandare
Principal Consultant - Infor M3 at a tech services company
When support is required, from Infor, it is not available at a large scale. Infor provides one portal for support. We...
Read full review of Infor M3 »
Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
My contract is with Infor, but E-Service, a subcontractor, handles support. I am not planning to change support...
Read full review of Infor ION »
S Solomon Kumar
Head of Global Sales at a consumer goods company
The customer service and support is good. It's called Extreme Support, and it comes with an add-on for customers to...
Read full review of Infor CloudSuite »
Randall Gatson
Sr ERP Support Analyst at a university
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
Read full review of Infor CloudSuite »
Anonymous User
Business Intelligence Consultant at a tech company
I would give technical support a rating of 9/10.
Read full review of Birst »
Anonymous User
Senior Software Engineer at a healthcare company
Customer Service: Customer service is great with one dedicated customer success manager and great support org. It has...
Read full review of Birst »
Kiran Karkera
Director- ERP Consulting at a tech services company
Support for Core ERP is extremely good. Regarding add-ons, with many different technologies involved, support is not...
Read full review of Infor LN »
Anonymous User
Logistic Services Team Leader at a financial services firm
I have no complaints about Infor support.
Read full review of Infor CloudSuite »
Umesh D
Vice President, Delivery at a computer software company
I can rate Infor's technical customer support highly. Infor has a hybrid approach, offering personalization which...
Read full review of Infor M3 »
Anonymous User
Director BI Services at a tech services company
Customer Service: The level of customer service is very high. Every customer has it's own CSM (Customer Success...
Read full review of Birst »
Anonymous User
Infor ERP LN Analyst at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Infor LN »
Anonymous User
Senior Data Engineer at a tech company
Personally, I have not interacted with their support team but when my colleagues did they received an average response.
Read full review of Birst »
Anonymous User
IT Programmer/Analyst at a healthcare company
I don't use technical support often, but it's good. I would rate them an eight out of ten. I don't work with them...
Read full review of Infor M3 »
Anonymous User
ERP Consultant at a tech services company
In general, technical support is OK.
Read full review of Infor LN »
Anonymous User
Functional Strategy Consultant at a tech services company
4/5.
Read full review of Infor dEPM »
Anonymous User
IT Director at a manufacturing company
I have contacted Infor's technical support team since we were entering an area where we could have difficulties.
Read full review of Infor LX »
JorgeSaraiva
CTO at a computer software company
Infor LN have customer support in India but service could be improved. For example, suppose you're at an airport and...
Read full review of Infor LN »
Anonymous User
Information Systems Manager at a manufacturing company
There is limited support on Baan IV, but for Infor ERP LN there are more options. When it comes to vendor support on...
Read full review of Infor LN »
Anonymous User
Developer at a educational organization
Infor is not very much into the market as of yet, which means that its products are not yet public and this precludes...
Read full review of Infor LN »
Solomon Kumar
Director of Sales and Marketing at a tech services company
Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes...
Read full review of Infor M3 »
Anonymous User
Lead Business Analyst at a tech services company
Customer Service: They do have good team which provides satisfactory customer service. Technical Support: They have...
Read full review of Infor LN »
ROHIT POTHANI
Infor LN manufacturing consultant at a tech vendor
I rate the technical support a three and a half out of five. Infor LN has a support portal, so if our customer...
Read full review of Infor LN »
Anonymous User
Sr. Manager of Enterprise Applications
We found technical support to be very good and responsive. Tier one support has higher technical expertise than with...
Read full review of Birst »

Review 1 of 30

Jayamahavarshini S
Software Engineer Intern at a university
I contact KODAK Info Input Solution's technical support. It is available all the time. It would be more interactive...
Read full review of KODAK Info Input Solution »
Brent Wesler
VP of Strategic Technologies & Digital Automation at a tech services company
The KODAK Info Input Solution's customer support is the best. The team is based out of Greece and comprises highly...
Read full review of KODAK Info Input Solution »
MUKISA JOHN
Works at a comms service provider
I have contacted the technical support and customer support for KODAK Info Input Solution. Their customer support for...
Read full review of KODAK Info Input Solution »
Anonymous User
Head of the Geomatics Unit at a energy/utilities company
The technical support took more time than expected. Despite being a pilot project, it involved numerous emails,...
Read full review of KODAK Info Input Solution »
Nali Jaja
System Manager at a tech vendor
I would rate their technical support 10 out of 10.
Read full review of KODAK Info Input Solution »
Matthew Mwidu
programmer
Technical support for KODAK Info Input Solution deserves a rating of 10.
Read full review of KODAK Info Input Solution »
Scott Simpson
Production Operations Manager at a media company
I submit a ticket that gets reviewed by level one, quickly passed to level two, who contacts me swiftly. Level two...
Read full review of KODAK Info Input Solution »

Review 1 of 7

Technical Support

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