Coming October 25: PeerSpot Awards will be announced! Learn more

IBM vs NICE

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
IBM
Based on 2454 reviews.
NICE
Based on 22 reviews.
Latest Research
Overview
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
Sample Customers
IBM Controller
California Franchise Tax Board, Royal Caribbean Cruises Ltd., Kelsey-Seybold Clinic, Mirle Automation Corp., Radware
IBM Planning Analytics
ManpowerGroup, Convergys, AIG, Orchard Brands, Citibank, InterGen, Northwestern University, EF Education First, Ironside, Bazan Group, CSOB Insurance, Macquarie Group, Charles Stanley, SATO, Government of Sint Maarten, BMW Financial Services
IBM Trusteer
Banco Satander
IBM Safer Payments
Borgun
IBM Robotic Process Automation (RPA)
The Hanover Insurance Group
Nice Actimize Fraud & Authentication Management
Associated Banc-Corp
NICE Merced
Financial Services
NICE Robotic Automation
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Popular Solutions
Top Industries
Comms Service Provider
21%
Computer Software Company
17%
Financial Services Firm
14%
Government
6%
Computer Software Company
22%
Comms Service Provider
20%
Financial Services Firm
16%
Retailer
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 18
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.