Compare GoSecure vs SentinelOne

GoSecure

SentinelOne

Based on 492 reviews.

Sample Customers

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

SentinelOne Singularity Endpoint

107 reviews

SentinelOne Singularity Cloud Security

59 reviews

SentinelOne Wayfinder Threat Detection and Response

13 reviews

Top Industries

Construction Company

30%

Comms Service Provider

14%

Manufacturing Company

Insurance Company

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
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Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
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KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
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Anonymous User
Desktop Support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
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Review 1 of 5

Customer Service

No Data Available

Mathew Gonzalez
IT Support Specialist at a non-tech company
Their support has been fantastic. They are quick to respond. I've never had an issue with their support. What little...
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Sagar-Patel
Security Engineer at a marketing services firm
Customer support is good, and the service is good.
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Manoranjan Rana
Business Head at Ivalue Infosolution
I do not often communicate directly with the technical support of SentinelOne, but my technical team does. I would...
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Greg Hansen
Director, Information Technology at Lenovo
The support from SentinelOne has been second to none, exceeding expectations. Maybe we are in the honeymoon period,...
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Priyanshu-Singh
Soc Analyst Trainee at Softcell Technologies Limited
I give SentinelOne technical support a 10 out of 10 because it is the best EDR tool.
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Jairo Avritchir
Director of Technology and Digital Transformation at Banco Fibra
Technical support is good. When you need help from Microsoft, there is a long list of resources to help understand...
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GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The technical support from SentinelOne is very good.
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Aaron Riley
Systems Administrator at a government
The technical support team is prompt.
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surajku32
System Administrator at VATSIN Technology Solutions Pvt
The customer support for SentinelOne Singularity Endpoint is very good. On a scale of 1 to 10, I would rate the...
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Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
It is complete remote support only. They are coming on the remote based on our availability. Based on our criticality...
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Anonymous User
Engineer II, Enterprise Client Support at a media company
Customer service and our TAM are both very good. They are responsive and have never been unable to answer a question...
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Rae Jewell
Deputy Chief Information Officer at a computer retailer
The technical support team is probably the fastest in the industry at responding, and they do care when we have to...
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Subodh Desai
SOC Analyst at Softcell Technologies
I feel the customer service and technical support of SentinelOne Singularity Endpoint are very good because whenever...
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Anonymous User
Desktop Support Engineer at a outsourcing company
The customer support for SentinelOne Wayfinder Threat Detection and Response has been supportive and responsive. They...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Cyber Intelligence Analyst at a financial services firm
I have dealt with a lot of support in my time, and SentinelOne's support is the most responsive one I have ever had....
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Anonymous User
Network Engineer at a financial services firm
My only issue with the solution's technical support so far is that we can only communicate via email tickets, not...
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CanbolatAydin
Product Manager at a tech services company
Not right now because things will be different in the real world, but we are only two computers with SentinelOne. So...
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Abuzark Abuzark
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
My impression of the SentinelOne Vigilance team support is very positive. Their breach responders and security...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Maurice Singh
IT Solutions Specialist at a non-tech company
The technical support is generally good, but there are instances when they need to consult with the development team...
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Anonymous User
Director of Global Security Operations at a manufacturing company
They are excellent when it comes to interoperability and exclusions. For example, you may have somebody in your...
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Anonymous User
Information Security Officer at a tech vendor
My experience with the technical support of Singularity Platform is that they write us back semi-quickly. If I were...
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Anonymous User
Cloud Security Specialist at a insurance company
The technical support is good.
Read full review of SentinelOne Singularity Cloud Security »
Eben Cotty
Principal Forensics Lead at Dotcom Security
The tech support is brilliant.
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GururajDoni
Mssp architect at Morohub
The solution's technical support is knowledgeable.
Read full review of SentinelOne Singularity Identity »
David Heinz
Director, Infrastructure & Security at Dreamscape Companies
The customer support for SentinelOne Singularity Complete is phenomenal. I would rate the customer support a ten on a...
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Dennis Becker
Managing Director at MaDaTec GmbH
I would rate the actual technical support from SentinelOne Vigilance a nine.
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Anonymous User
Solutions Engineer at a tech services company
The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the...
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RS Mukherjee
Senior Information Security Engineer at a retailer
The technical support is good and very responsive. 99.99 percent of the time, they have been able to provide...
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User:761949
Senior Software Engineer I at a computer software company
Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.
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Anonymous User
Managing Partner at a tech services company
The solution's technical support is knowledgeable and straightforward.
Read full review of SentinelOne Singularity Cloud Data Security »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.