Compare Fortinet vs Securonix Solutions

Fortinet

Based on 911 reviews.

Securonix Solutions

Based on 16 reviews.

Latest Research

Securonix Next-Gen SIEM vs. Fortinet FortiSIEM

Updated: July 2022

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

Updated: July 2022

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Information Not Available

Sample Customers

Fortinet FortiSIEM

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Securonix Next-Gen SIEM

Dtex Systems Pfizer Western Union Harris ITG

Securonix SOAR

Intermountain Healthcare, Pfizer

Popular Solutions

Fortinet FortiGate

166 reviews

Fortinet FortiGate-VM

51 reviews

Fortinet FortiClient

42 reviews

Securonix Next-Gen SIEM

4 reviews

Securonix UEBA

2 reviews

Top Industries

Comms Service Provider

37%

Computer Software Company

19%

Government

Manufacturing Company

Computer Software Company

26%

Comms Service Provider

19%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vincent Gonzales
Senior Network & Security Engineer at a tech services company
We primarily use it in the context of a university.
Read full review of Fortinet FortiWLC »
Daryl Tate
ICT Infrastructure Coordinator at Chairo Christian School
It's our main firewall and security protection, for both our internal and external network.
Read full review of Fortinet FortiPortal »
Anonymous User
Director at a tech services company
We mainly use it for protection. OS scanning and load balancing are two of its main use cases. My team is most...
Read full review of Fortinet FortiWeb »
Anonymous User
Architect of solutions at a comms service provider
FortiSandbox was a solution that we mainly sold for manual protection, however, in order to have a more compact...
Read full review of Fortinet FortiSandbox »
Anonymous User
Partenaire, CEO at a tech services company

Read full review of Fortinet FortiDDoS »

Review 1 of 5

Anonymous User
Cyber Security Analyst at a retailer
We were using it for data loss prevention and data acceleration. We wanted a platform with a proper ticketing...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
Securonix UEBA is used for lateral movement detection, ransomware detection, multiple malware detections, user...
Read full review of Securonix UEBA »

Review 1 of 2

Customer Service

Zsolt Zalka
Corporate IT Manager at PRopex Furnishing Solutions
We have a support expert who contacts Forti when we have a problem. If we come across a bug, we need to involve Forti...
Read full review of Fortinet FortiAnalyzer »
Alan Bringardner
Sr. Security Operations Engineer at a tech services company
I've used FortiGate's tech support one or two times, and they were outstanding and resolved my issues.
Read full review of Fortinet FortiGate Cloud »
Mike-Robinson
Owner at Mar Consulting Services
Phenomenal. Fortinet's technical support is outstanding.
Read full review of Fortinet FortiWLM »
Dino R
System Administrator at a insurance company
They are quite helpful. But I think because our department is quite stable and configured correctly, we are rarely...
Read full review of Fortinet FortiWeb »
H+Erbs Molefi
Network Administrator at a university
Technical support for this solution is powerful and good. We have a support contract and Fortinet handles the...
Read full review of Fortinet FortiAnalyzer »
Oliver Rodrigues
Senior Network Security Planning at Ooredoo Kuwait
Their technical support is good.
Read full review of Fortinet FortiWeb »
Ahmet Coruk
Co-founder at Korunet
The technical support has been good in my experience.
Read full review of Fortinet FortiWeb »
Akande Akinlabi
Information System Engineer at Radial Circle
Technical support is very good, I've had an issue where I've had to raise a ticket. We got the device swapped and got...
Read full review of FortiCache [EOL] »
Jovan Jovanovic
Product Manager at a tech services company
We have had a few clients complain about Fortinet's tech support because it is not as big as Cisco's. However, Cisco...
Read full review of Fortinet FortiClient »
Avraham Sonenthal
Senior Network Engineer at a government
Our partner is the one who runs the system, so if we need technical support then it is them that we contact.
Read full review of Fortinet FortiClient »
Alan Chavira
Engineering Manager at a tech consulting company
Great support. It's quite good in Mexico.
Read full review of Fortinet FortiGate »
Mohamed Fouad
IT Manager at a pharma/biotech company
The technical support is very good. The assistance they gave was very good and I learned a lot from them.
Read full review of Fortinet FortiOS »
Yousef Altaj
Tech Manager at Global tec
Technical support is good.
Read full review of Fortinet FortiSwitch - Secure Access »
Anonymous User
Chief of Security and Research at a tech services company
Occasionally, if the partner cannot resolve the problem, you do have to work with some Fortigate techs. They are...
Read full review of Fortinet FortiGate-VM »
Anonymous User
Principal Cyber Security Architect at a comms service provider
We have great support from Fortinet. We have our own research partner who can assist us with configuration and...
Read full review of Fortinet FortiSandbox »
Anonymous User
Owner
Technical support is good.
Read full review of Fortinet FortiGate »
Anonymous User
Branch Manager at a tech services company
The technical support is very good. Most of the time, whenever a ticket is opened and we reach out to support on...
Read full review of Fortinet FortiGate »
Raghunath Venkatesh
Business Development Manager - Security at a computer software company
I've dealt with support in the past. I've also dealt with Palo Alto support. I find them to be very good.
Read full review of Fortinet FortiGate »
Md Mohiuddin
Assistant Manager IT at Urmi Garments Ltd
My technical support experience has been very poor. I think the technical support personnel isn't experienced in...
Read full review of Fortinet FortiGate »
Anonymous User
Network Enginner at a comms service provider
I haven't used technical support.
Read full review of Fortinet FortiGate-VM »
Edd Bautista
Engineering Manager at Primatel Communication Snd Bhd
We proved the frontline support for our client organizations or customers. So far we are satisfied with Fortinet...
Read full review of Fortinet FortiGate-VM »
Anonymous User
Security Presales Consultant at a tech services company
I have not used the support from Fortinet FortiGate. I have solved the issues I have had from using my own experience.
Read full review of Fortinet FortiGate »
Anonymous User
Viznet BiliÅim Hizmetleri
I am Fortinet expert, but L4 support is working very well.
Read full review of Fortinet FortiWeb »
Anonymous User
Assistant Manager - Network & Security at a manufacturing company
We had some simple questions for the support and they were able to respond within a few hours. I was satisfied. I...
Read full review of Fortinet FortiGate »
Anonymous User
Group Leader – FM Operations Team at a tech services company
Technical Team response time is slow comparatively other competition , However once the Engineer is allocated then...
Read full review of Fortinet FortiGate »
Anonymous User
System ADM at a recreational facilities/services company
We have not needed any technical support for the Fortinet FortiGate service.
Read full review of Fortinet FortiGate »
Anonymous User
Security Consultant at a tech services company
Eight out of 10.
Read full review of Fortinet FortiWeb »
Takao Itasaka
Manager at a construction company
I would say technical support is good for this solution.
Read full review of Fortinet FortiWeb »
Anonymous User
IT Infrastructure Engineer at a tech company
Technical support is 10/10. They respond and offer solutions very fast.
Read full review of Fortinet FortiGate »
Anonymous User
Asst. Network Security Engineer at a tech services company
The technical support wait times are long and this is an area that should be improved. Raising a ticket through the...
Read full review of Fortinet FortiManager »

Review 1 of 30

Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
Read full review of Securonix Next-Gen SIEM »
GarySingh
Cyber Security Team Lead at Avalara
In the initial setup itself we needed to dive deep into this. We had some deep technical questions and we were lucky...
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
Read full review of Securonix Next-Gen SIEM »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »

Review 1 of 13

Technical Support

No Data Available

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