Compare Fortinet vs Securonix Solutions

Fortinet

Based on 1814 reviews.

Securonix Solutions

Based on 37 reviews.

Latest Research

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

April 2025

Securonix Next-Gen SIEM vs. Fortinet FortiSIEM

Updated: April 2025

Buyer's Guide

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

April 2025

Fortinet FortiSIEM vs. Securonix Next-Gen SIEM

Updated: April 2025

Overview

Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.

Information Not Available

Sample Customers

Fortinet FortiSIEM

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

Securonix Next-Gen SIEM

Dtex Systems, Pfizer, Western Union, Harris, ITG

Securonix UEBA

Pfizer, McKesson, BNY Mellon, New York Life

Securonix SOAR

Intermountain Healthcare, Pfizer

Popular Solutions

Fortinet FortiGate

51 reviews

Fortinet FortiGate-VM

32 reviews

Fortinet FortiAnalyzer

29 reviews

Securonix Next-Gen SIEM

10 reviews

Securonix UEBA

1 reviews

Top Industries

Educational Organization

16%

Computer Software Company

14%

Comms Service Provider

Financial Services Firm

Computer Software Company

18%

Financial Services Firm

12%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IgnitiusMolepo
Senior IP Network Defense at MTN
FortiGate Cloud is used for web application firewall, DDoS protection, intrusion prevention, and indicator of...
Read full review of Fortinet FortiGate Cloud »
Manikandan Kannan
Head of Technology at Techfruits
We use Fortinet FortiAnalyzer primarily for log retention storage. Fortinet FortiAnalyzer allows us to store logs for...
Read full review of Fortinet FortiAnalyzer »
Uri Harf
Technical Presales at A.G.A.S. מחשוב ותקשורת לעסקים
I use Fortinet FortiSwitch - Secure Access ( /products/fortinet-fortiswitch-secure-access-reviews ) hardware for...
Read full review of Fortinet FortiSwitch - Secure Access »
Yati Gharat
Chief Technology Officer at Litmus
We are a Managed Service Provider. We manage the services of multiple clients. We manage multiple technologies. We...
Read full review of Fortinet FortiAP »
Mohamed Talbi
Network and Security Engineer at Neurones
We use it on a virtual machine in our data center. We are not using a box. We have many types of clients so there are...
Read full review of Fortinet FortiManager »

Review 1 of 5

Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I run the intellectual property protection shop for the company and our primary use case is to monitor for DLP.
Read full review of Securonix Next-Gen SIEM »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
My primary use case for Securonix UEBA is user threat notification and user behavior analysis.
Read full review of Securonix UEBA »

Review 1 of 2

Customer Service

Mouzong Francis
Technical manager at SANCFIS FASO
Customer support could be improved as their response times can be quite slow.
Read full review of Fortinet FortiNAC »
Saurabh-Pal
Sr. Security Specialist at a tech vendor
I rate Fortinet support eight out of 10. Sometimes, the Level 1 support can't fix the issue, so it needs to be...
Read full review of Fortinet FortiGate »
Rio Wijaya Manalu
Technical consultant at PT Net Sistem Infotama
I rate the technical support a nine out of ten.
Read full review of Fortinet FortiWeb »
Rehan Khurram
Systems & Network Administrator at Giampaolo Group Inc.
I would rate customer service at eight. Although good, there are areas for improvement, particularly in providing...
Read full review of Fortinet FortiGate Cloud »
Pietro Di Blasi
Pre-Sales Analyst at a comms service provider
Customer service and support are very good. I would rate them a nine on a scale of one to ten.
Read full review of Fortinet FortiGate-VM »
Syed Ali Waqas
Head IT at Burraq Cyber Security Solutions
The customer service and support are rated eight out of ten. They provide very good support, and an issue I had was...
Read full review of Fortinet FortiClient »
Olajide Olusegun
Network Team Lead at Atlas Security
I have contacted the support from Fortinet FortiNAC. The response time could be quicker. I rate the support from...
Read full review of Fortinet FortiNAC »
Heson Ko
Software Development Specialist at Unicomp Information Co. Ltd.
The technical support has been very helpful and they have local language support for Taiwan.
Read full review of Fortinet FortiOS »
OusaidAbaz
Security Network Architect at Inmac
We can consult the support team. There is a database to find and resolve problems. The community has people from all...
Read full review of Fortinet FortiNAC »
Ahmed Auf
Cybersecurity SNB Technical Manager at Click ITS
In Egypt, the Fortinet support team assists us quickly. If we encounter any bugs, they inform us of the recommended...
Read full review of Fortinet FortiWLM »
Mitesh D Patel
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
FortiGate Next Generation Firewall has a good technical support team that responds fast.
Read full review of FortiGate Next Generation Firewall (NGFW) »
Jonathan Mabini
IT Head at CBI
We have local support for the solution. Because we have extended the warranty, we are confident about the solution.
Read full review of FortiMonitor »
Anonymous User
BETHEL SCIENCE AND MATH CONTENT COACH
Technical support has been super responsive and dedicated to getting any challenges resolved.
Read full review of Fortinet FortiGate-VM »
ThendoNdzimeni
Network Administrator Team Lead at a financial services firm
Tech support is okay, but we do a lot of management by ourselves. We have a third party that we use when we do...
Read full review of Fortinet FortiGate-VM »
FarooqSarwar
Director at Solution n Services
I am extremely dissatisfied with the support and would like to see a faster response time. I would rate it four out...
Read full review of Fortinet FortiEDR »
Ian Manton
IT Manager at Daltons Limited
Customer support is quite good. We purchased the 24/7 support, and they usually respond within an hour, even in the...
Read full review of Fortinet FortiGate »
Raghunath Venkatesh
Business Development Manager - Security at a computer software company
I've dealt with support in the past. I've also dealt with Palo Alto support. I find them to be very good.
Read full review of Fortinet FortiGate »
Najdat Turani
Network and Security Administrator at YU
I have relied on documentation and online resources for troubleshooting. Our support license is valid for two more...
Read full review of Fortinet FortiADC »
Anonymous User
Network Security Engineer at Spectrotel
Technical support is very good. The people in support are excellent, and they know this product in and out. They are...
Read full review of Fortinet FortiSIEM »
Reviewer09191991
Senior Manager at a tech services company
I rate it 10 (best). Support has good product knowledge.
Read full review of Fortinet FortiDDoS »
Anonymous User
Workplace Support Services at a comms service provider
I have contacted technical support and find they are helpful and have a quick response time.
Read full review of Fortinet FortiClient »
Anonymous User
Network Engineer at a tech services company
Technical support will open cases if there is an issue.
Read full review of Fortinet FortiClient »
Anonymous User
Operation Manager at a tech services company
The technical support team is exceptional. They are consistently available and prompt in their responses, regardless...
Read full review of Fortinet FortiGate »
Imad Awwad
Group IT Manager at a manufacturing company
We have been in touch with FortiMail technical support and submitted some tickets to them for issues we had. They are...
Read full review of Fortinet FortiMail Cloud »
MichaelProcyshyn
IT Director at park holidays uk
The times where we used tech support to run through the installation, the setup, the testing, they were first-rate....
Read full review of ShieldX »
Anonymous User
Network Support at a pharma/biotech company
I'm a very senior tech guy, and therefore I would rarely need their services. However, I will say they have been much...
Read full review of Fortinet FortiOS »
Anonymous User
Cyber Security Architect at a healthcare company
Support is good.
Read full review of Fortinet FortiGate SWG »
Anonymous User
Principal & CTO at Constructure Technologies at a construction company
Their technical support is great.
Read full review of Fortinet FortiGate-VM »
Anonymous User
Corporate Marketing Executive at a tech services company
I get technical support from Fortinet and my reseller. It's fine. I never have any issues with support.
Read full review of Fortinet FortiGate IPS »
Eric Ansenne
Owner at EASI Network
The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly...
Read full review of Fortinet FortiManager »

Review 1 of 30

Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
Read full review of Securonix Next-Gen SIEM »
Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
Read full review of Securonix Next-Gen SIEM »
Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
Read full review of Securonix Next-Gen SIEM »
Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
Read full review of Securonix Next-Gen SIEM »
NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
Read full review of Securonix Next-Gen SIEM »
Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
Read full review of Securonix Next-Gen SIEM »
Mohammed Nadeem Rais
Lead - Cyber Security at NMC Healthcare
Securonix is generally regarded for its strong customer service and support, which is a critical factor in ensuring...
Read full review of Securonix Next-Gen SIEM »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
I haven't contacted the technical support since we have a strong in-house team.
Read full review of Securonix Next-Gen SIEM »
Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
Read full review of Securonix Next-Gen SIEM »
Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Bavan Balakrishnan
Security Architect at XVE Security
Customer support is rated around seven to eight out of ten. The support system requires creating support requests,...
Read full review of Securonix Next-Gen SIEM »
Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Security Specialist at a tech vendor
We are not raising any questions with customer service or support.
Read full review of Securonix Next-Gen SIEM »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
I find customer service to be very good.
Read full review of Securonix Next-Gen SIEM »
Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
Read full review of Securonix Next-Gen SIEM »
GarySingh
Cyber Security Team Lead at Avalara
In the initial setup itself we needed to dive deep into this. We had some deep technical questions and we were lucky...
Read full review of Securonix Next-Gen SIEM »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
The support system is not very good as of now. They have a local support team based here and in India.
Read full review of Securonix UEBA »
Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
Read full review of Securonix Next-Gen SIEM »
Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
Read full review of Securonix Next-Gen SIEM »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Works
The technical support from Securonix is good. If I raise a ticket, it initially goes to the L1 team, but the next...
Read full review of Securonix Next-Gen SIEM »
Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »

Review 1 of 30

Technical Support

No Data Available

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